151 to 175 of 337 Customer Engagement Jobs in the UK

through diverse inbound sales channels? Our client is seeking a Marketing Manager with a knack for developing strategies that enhance brand presence and foster customer engagement across both online and offline platforms. The Business: A leading technology provider to the automotive industry. Key Responsibilities: - Lead and manage new more »

CRM tools available. The following are some more points regarding this exciting new position: • Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing • In-depth experience of integration of components to deliver more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

initiatives and maximizing the potential of the Salesforce Marketing Cloud platform. Your expertise will be instrumental in implementing innovative strategies, optimizing campaigns, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Marketing Cloud solutions. Collaborate with cross-functional teams to develop and execute more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

lead generation processes, and analysing data to drive strategic decision-making. Key Responsibilities: Develop and implement marketing strategies to drive demand generation and enhance customer engagement. Utilise marketing automation tools to streamline processes and optimise lead nurturing activities. Oversee ecommerce and marketplace management, ensuring effective performance and growth. Analyse more »

Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend more »

media management and content creation role looking for that wicked career move in a fast growing dynamic business! You will be responsible for overseeing engagement, delivering strategy and business activities on social media, through implementing content strategies! We’re looking for: * Social media and community experience ideally within the … enhanced DBS checks and safeguarding training * Actively uses social media platforms such as LinkedIn for business networking and industry updates Responsibilities: * You will oversee engagement on social media channels (including, but not limited to; Facebook, Twitter, Instagram, LinkedIn, TikTok, Twitch and YouTube), through implementing content strategies * Develop social media … content with the aim of increasing brand awareness, customer engagement and a best-in-class social media experience * Responsible for planning and maintaining the social media calendar and associated projects * Analyse engagement data across all owned social media channels and provide monthly reports * Knowledgeable in optimising SEO more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

from a sales or service background. The successful candidate will be responsible for delivering training courses to customers at our UK facilities and at customer premises. Additionally, they will play a crucial role in providing in-house training for Quantum staff. Key Responsibilities Deliver comprehensive training courses on Variable … Speed Drives to customers at my clients UK facilities in Glasgow, Newcastle, Leeds & Thurrock and at customer sites throughout the UK. Develop and customize training materials and modules based on customer needs and preferences. Provide hands-on training sessions covering theoretical presentations and practical exercises on product features … training sessions for Quantum staff to enhance their knowledge and skills in VSDs. Collaborate with the sales team to identify training opportunities and support customer engagement activities. Stay updated on the latest developments and advancements in VSD technology to ensure training materials are current and relevant. Maintain training more »

working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »

Purpose of the role: Responsible for overseeing engagement, delivering strategy and British Esports activities on social media, through implementing content strategies (as defined by British Esports objectives). Specific duties: Responsible for overseeing British Esports engagement on social media channels (including, but not limited to; Facebook, Twitter, Instagram … and YouTube), through implementing content strategies (as defined by British Esports objectives). Develop social media content with the aim of increasing brand awareness, customer engagement and a best-in-class social media experience. Work with other stakeholders in creating user-facing resources and captivating content (blogs, articles … calendar of British Esports and associated projects. Work in conjunction with the Senior Vice President to set relevant social media metrics/KPIs. Analyse engagement data across all owned social media channels and provide monthly reports. Knowledgeable in optimising SEO, algorithms, keyword research and analytics. Identify trends in customer more »

steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customer engagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »

IT Consulting - Unified Communications and Contact Centre as a Service, IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX) As New Business Development …/directing others · Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications · Knowledge of contact centre/customer service industry and practices · Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services) · Technical aptitude and ability to learn software programs more »

Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine’s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine’s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

Immersify The idea of Immersify Education was conceived 5 years ago to address the problem that educational resources are outdated, expensive and discourage the engagement of students. Our solution bridges the gap between theoretical and practical learning by utilising augmented reality and interactive animation, 3D modelling, gamification and personalisation. … the present generation of learner. Position – Digital Marketing Manager Immersify Education is quickly scaling and innovating in the EdTech space, growing a variety of customer segments and creating opportunities to scale. In line with this, Immersify Education is seeking a highly skilled Digital Marketing Manager. The ideal candidate will … marketing, and other digital tactics to attract visitors to Immersify’s website. Generate leads by creating campaigns and content that attracts potential customers Enhance customer engagement by fostering interactions with current and potential customers through social media, email marketing, and other channels to build relationships and brand loyalty. more »

thrive. Role Overview and Features: The Head of CRM will lead the charge in establishing our client's CRM function, driving strategies to enhance customer engagement, retention, and revenue growth. You'll collaborate with cross-functional teams to craft and implement integrated CRM strategies aligned with business objectives. … Harnessing the power of customer data, you'll optimize CRM systems, drive data-driven marketing campaigns, and identify new business opportunities. Essential Skills: 5+ years CRM experience in a fast paced, high volume B2C industry. Proven track record of boosting engagement & revenue metrics. Strategic thinker with deep analytical more »

design center and will lead circa 10 engineers responsible for modules designs. You will be responsible for defining architectures, driving feasibility studies, meeting aggressive customer development schedules with best-in-class performance and best cost. This combination of goals requires exceptional technical, business, interpersonal, developmental and inspirational leadership skills … combined with a natural desire to win through innovation, teamwork and execution at all phases. You will have direct customer engagement and will be involved with discussing technical roadmaps, hence a strong understanding of the design process is required and a background in hands on Analog and/… duplexers, antenna RF switches, couplers, LNAs and all associated impedance matching) for the cellular mobile communications market. You must possess cross-functional leadership and customer interface skills and have demonstrated excellent communication skills and a passion for technical team leadership and development. Responsibilities include: Leadership of multiple module designs more »

Client Solutions function within OCS UK enables and supports the winning and retaining of new and repeat business. The Strategic Bid Manager leads the customer bid activity from end to end on strategic pursuits, coordinating and managing the project and stakeholder activities, producing high-quality written bid responses, submitting … needed to submit the proposal to the customer. This unique role covers all client facing collateral, such as proposals, presentations, follow-up communication and customer engagement in conjunction with the sales lead. The Strategic Bid Manager oversees any strategic opportunity from the initial identification of a customer … for detail. Ability to work as part of a team, with a flexible approach to work. Proactive, hardworking and flexible when approaching challenging deadlines. Customer-facing and experienced in leading and attending bid workshops/deal planning sessions and presentations. The ability to continuously push for enhancing all forms more »

interesting solutions for global clients. Alongside strong technical knowledge this role requires a strong background in consulting, architecture design and delivery , building client relationship, customer engagement and stakeholder management/communication. About the company: This team have a focus on helping their clients map their journey into the … The role itself will allow opportunity for a variety of responsibilities ranging from more complex cloud solution implementations, to providing technical documentation, to being customer facing detailing adaptations that could be made. What skills are required for this role? Azure MWP 365/Intune/Endpoint/Networking Core more »

components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »

B2C clients through complex market landscapes. With primary service lines in brand and product strategy, go-to-market (GTM) strategy, Account-Based Marketing (ABM), Customer Relationship Management (CRM), marketing automation, media planning and buying, web development, and creative production, we provide a holistic approach to digital and traditional marketing … insights to help clients stay ahead of industry trends and leverage new opportunities for growth. Craft and manage high-impact marketing strategies that enhance customer engagement and brand loyalty. Ensure all GTM strategies are scalable and adaptable across different markets and regions, particularly focusing on US, Europe and more »