151 to 175 of 831 Customer Engagement Jobs in the UK

Overview As Waters accelerates its cloud transformation and strengthens its industry leading Informatics portfolio, a dedicated leader is needed to drive execution, revenue growth, and customer engagement in the EMEA region. This leader will be responsible for scaling Waters' informatics organization in EMEA and ultimately addressing customer needs and driving the adoption of our cloud-based solutions … and cloud-based solutions . This leadership role manages a team of highly skilled Informatics Specialists, setting direction and providing coaching to achieve and exceed commercial targets through a customer-centric and digitally-enabled sales approach. Responsibilities Serve as an active and influential member of the EMEA Leadership Team , contributing to cross-functional business decisions and regional strategy. Translate … operating plans (AOP) New recurring revenue models , including subscription licensing and cloud-based deployments . Drive the evolution of the sales model by championing subscription and SaaS offerings across customer segments, working closely with Finance and Legal to ensure scalability and compliance. Build and execute new go-to-market strategies that emphasize digital transformation, platform adoption, and customer More ❯

Responsibilities Strategic Customer Engagement: Understand customer's business needs, priorities, and strategies. Deliver insights to help address these collaboratively, showing long-term value. Proactively elevate relationships across multiple levels of the customer's organization to secure alignment and execution. Maintain a big-picture perspective, demonstrating conceptual and creative problem-solving skills. Business Relationship Owner: Define strategic … vision and lead transformation efforts with customer's CxO-level decision-makers in Technology, Digital, and Business. Demonstrate leadership and challenge conventional thinking to achieve customer success. Team Mobilizer and Orchestrator: Navigate Microsoft's ecosystem, understand systems, and coordinate across functions to maximize value. Work with executives, product experts, and commercial leaders to ensure comprehensive support for customers. … Sales Leader and Operational Excellence: Understand digital transformation drivers and customer priorities. Identify new opportunities and help accelerate their digital transition, achieving revenue and consumption targets consistently. Sales Challenger: Build industry and technical knowledge continuously. Bring innovative solutions and benchmarks to C-level executives to improve efficiencies, optimize processes, and enhance customer satisfaction. Strong Communicator: Articulate complex problems More ❯

The group is organized into four engineering Towers: Data Ingestion, Data Engineering, Data Warehousing, and Artificial Intelligence/Machine Learning. These are supported by three enabling Towers: Strategy & Operations, Customer Success, and Data Ops/Compliance. Based between the US, UK, and India, the team is 250 strong and committed to delivering value for FIS through data and AI. … leading technology and the highest security standards, will become the enterprise's new benchmark - allowing FIS to anonymize and commercialize data to drive value. As a member of the Customer Success Tower within the Enterprise Data & AI (EDAI) Team, you will work closely with a group of customers within FIS to help define and deliver Data & AI use cases … of business. Key responsibilities include: Product Strategy & Roadmap - Define and communicate the product vision and strategy for Data & AI use cases for your customers, aligning with business goals and customer needs. Customer Engagement - Engage with business stakeholders to gather feedback, understand their needs, and ensure the Data & AI products deliver value. Act as the voice of the More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a fantastic … opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable, robust More ❯

Job ID: AWS EMEA SARL (UK Branch) Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? The … We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the … fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join AWS' Amazon Connect Specialist team as a Senior Sales Specialist! Key job responsibilities Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem. • Ideate with More ❯

/Banking Gaming/Gambling Across all vertical sectors At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

manufacturing and comms) Public Sector Across all vertical sectors At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

to the electrical engineering standards of Vantage. You will be as well the point of contact for the rest of the departments' leaders involved in the program development (Sales, Customer Solutions, Customer Centric, Design Management, Development, Finance, Legal, HR, Innovation CSA, Delivery, Automation & Controls, Security, IT, and Operations). Regular collaboration and coordination are required with the other … budget, on schedule, and in line with quality standards. Coordinate with cross-functional teams, including facilities operations, sales, marketing, and subject matter experts, to ensure seamless project delivery and customer satisfaction. Implement effective project management practices and tools to monitor progress, identify risks, and implement appropriate mitigation strategies. Stakeholder Engagement Engage with internal and external stakeholders, including executive … . Own resource allocation and project workflow for direct reports and third-party contingent workforce. Statement of Work (SOW) creation and management for engineering design on VDC projects and customer builds. Support Corporate Development with technical due diligence reviews of existing or under development Data Center assets. Support sales in customer engagement during build-out and fulfillment More ❯

client is offering an outstanding opportunity for a CX and UX Architect to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a CX and UX Architect you will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design … Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to 5pm Monday to Friday, based in Buckinghamshire and is 4 days WFH and … to £42.000. Main Responsibilities for CX and UX Architect role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report More ❯

contents each day. What You Will Do TetraScience is looking for a Technical Enablement Lead/Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by … impact how developers adopt TetraScience's Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You'll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You'll set the … patient outcomes across countless use cases. Responsibilities Serve as a "Sciborg" on the Technical Enablement team, engaging internal and external stakeholders in deeply technical and scientific dialogues to improve customer product relevance, market fit, and customer success. This customer-facing role requires a deep understanding of data management in a scientific domain. Work with data scientists, lab More ❯

Geo Accounts - EMC (Energy, Manufacturing and Communications) At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow … clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process, and people … in software implementation in either a development or consulting role. Proven leadership skills in managing small teams and projects. Ability to produce documentation at various levels, including technical and customer-facing. Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in More ❯

x3 NEW roles Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

Forward-Deployed Engineering & Data Science. The Role You'll build and lead a world class Forward Deployed team (Forward Deployed Engineers and Forward Deployed Data Scientists) that ensures every customer realises full value from Monolith. You'll help and coach the team that translate ideas into production applications, ensuring every customer engagement is a success story. Your … in driving AI adoption in some of the world largest engineering companies, whom we're lucky to call clients. In this role, you will: Lead & scale a fully remote, customer facing forward-deployed team, setting clear goals, career paths, and a culture of high ownership. Own customer value: drive customer renewal and expansion by ensuring our AI … applications deliver measurable ROI for every account. Own executive relationships: cultivate trusted relationships with our strategic customers while acting as their technical sounding board Champion customer obsession: instil a culture of agency, bias for action, and relentless focus on customer success. Close the loop: channel feedback into the product roadmap and ensure expansion opportunities are promptly flagged to More ❯

SARL (UK Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their … success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you passionate about helping UK enterprises transform their businesses through Generative AI and Machine Learning? Do you love building new strategic and data-driven businesses? Do you want to join AI Specialty sales organization, one of the … AI/ML solutions for enterprise customers across the United Kingdom. Key job responsibilities - Lead the AWS AI Business for your assigned verticals and sub-industries, across UKI. - Accelerate customer adoption by defining and implementing domain specific GTM and Sales strategies within your assigned sub-verticals, leveraging AWS Sales and our partner ecosystem. - Build Trust with Executives, Data Science More ❯

leading-edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team operating across four layers: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our team of over 100 digital experts collaborates with global partners to deliver retail technology excellence, with a focus on the future. We operate in an agile, fast … brand growth. We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to … managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data-driven insights. Develop customer-focused initiatives to drive retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation More ❯

rapid innovation cycle times, coupled with a pathway to supply chain resilience. Role Overview As a Senior Applications Engineer, you will be responsible for ensuring both internal and external customer success as a key technical stakeholder, translating application needs and requirements into technical specifications. Collaborating with our Engineering, Product Management and Commercial teams you will be responsible for capturing … and understanding technical requirements during early product ideation, requiring creative translation of customer needs into novel FlexIC solutions, and directly contributing throughout the product development cycle. To be successful in this role, the candidate will be proactive in pulling detailed requirements from external/internal customers, translation into technical specifications and driving the delivery of early concepts and demonstrators. … Introduction cycle to eventual market launch. A proven track record in Application Engineering/Analog Mixed Signal Design(or similar roles) within the Electronics/Semiconductor industry, experience in customer-facing engagements and broad technical knowledge of electronics and their applications in a range of industries is required. This is a great opportunity for you to apply your skills More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. … You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows … and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power Apps, Power Automate, Power BI) Understanding of Dynamics 365 security model, data model, and integration capabilities Proficiency in using JavaScript More ❯

strategic customers for Matillion. They excel in navigating large, complex organisations, working across architecture teams, buying committees, procurement, and departmental needs. While maintaining a hunter mindset, SAEs prioritise focused engagement over rapid acquisitions, driving revenue growth through strategic account management and deepening customer partnerships. Success in this role requires technical understanding, executive influence, negotiation skills, and the ability … foster long-term, impactful collaborations What you will be doing Manage and Grow Strategic Customers - Develop and execute strategic account plans for high-value accounts, addressing growth objectives and customer needs. Build Deep Customer Relationships - Engage with key stakeholders, including architecture teams, buying committees, and procurement, to expand Matillion's presence. Drive New Business - Identify, research, and secure … new strategic customers through targeted prospecting and engagement strategies. Lead the Full Sales Cycle - Manage deals from discovery to onboarding, collaborating with Solutions Engineers and Customer Success teams for seamless execution. Develop Partner Relationships - Work closely with technology and consulting partners, fostering strong seller-to-seller connections to drive joint opportunities. Ensure Operational Excellence - Apply MEDDPICC principles for More ❯

capable Senior Data Analyst to join our growing analytics team. This high-impact role involves delivering insights across digital, commercial, and operational areas by working with a variety of customer, sales, behavioural, and market data. You’ll work cross-functionally with stakeholders in Marketing, UX, Product, Logistics, and Finance, as well as with Data Engineers to enable scalable, data … driven decision making across the organisation. Key Responsibilities Analyse data from multiple internal systems including sales platforms, customer data sources, logistics, and financial planning tools and deliver actionable insights across customer journeys, web performance, digital marketing strategy, sales trends, stock movement, and operational efficiency Support UX and behavioural analysis using tools that provide heatmaps, session replays, and user … of experience in a Data Analyst, BI Analyst, or equivalent role, ideally within a DTC, retail, or digital-first business Strong experience working across diverse datasets — including web analytics, customer & sales data, logistics, finance, and customer engagement platforms Hands-on expertise with Adobe Analytics, Excel, and SQL Proficiency with at least one BI tool: Power BI, Tableau More ❯

be located in the UK. A typical day might look like Serving as the primary technical point of contact for our most strategic enterprise accounts. Developing deep relationships with customer technical teams, from DevOps engineers to CTOs. Proactively identifying opportunities to expand and deepen customer engagement with Octopus. Advocating internally for customer needs and feedback to … team on Argo best practices and improvements. Leading technical workshops, training sessions, and best practice consultations. Troubleshooting complex deployment issues and coordinate with our engineering teams when needed. Understanding customer business objectives and align technical solutions to drive measurable outcomes. Collaborating with sales teams to identify expansion opportunities and support renewal processes. Developing customer case studies and success … stories to share with the broader community. Being the customer's voice in internal product planning and feature prioritization discussions. You'll be a great fit for this role if you: Have 5+ years in a technical customer-facing role such as Technical Account Management, Solutions Engineering, or Customer Success Engineering. Are proficient in German and English More ❯

Minerva vision ensuring maximisation of RMS to transform how all organisations work together, share information and realise the benefits. To represent the organisation at specialist system owner meetings, with engagement to evolve and develop the relationship around product development. To coordinate developments, making sure it remains updated and fully supportive of the operating mode, including holistic management across associated … based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯

Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯