1 to 25 of 32 Customer-Centric Approach Jobs in the UK

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

pro-active with effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

or similar project qualification, with excellent knowledge and experience of project methodologies, processes, practices, and tools. You'll be happy being hands on , with a strong customer-centric approach and excellent communication skills , both written and verbal, able to interact and influence effectively at all levels. Happy to take accountability, you will be assertive … life cycle, History of delivering on time, sensitive, business critical projects, Proactive with high levels of productivity, doing the 'right thing', not just the 'easy thing', Strong customer-centric approach, Highly organised and detail conscious approach, Highly effective communicator, both verbally and written, able to interact and influence effectively at all levels More ❯

+ bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of More ❯

FullStory, or similar. Hands-on experience building and analysing A/B tests, multivariate tests, and funnel optimisation. Proficiency in journey mapping and lifecycle design with a customer-centric approach. Strong understanding of UX best practices, persuasion principles, and behavioural psychology. Data literacy: ability to analyse large datasets, run SQL queries, and work with dashboards. Nice More ❯

and actuarial science to deliver impactful solutions Experience working with large datasets or real-time analytics pipelines Familiarity with Agile development processes, emphasizing adaptability, collaboration, and a customer-centric approach to software development What's in it for you? Take a look at our and Career stories pages to see why our people love More ❯

business priorities effectively. Data-driven mindset, you use data and experimentation to guide decisions, with strong analytical skills and the ability to identify actionable insights. A strong customer-centric approach, with a proven track record of improving user experience and delivering step-change value. Comfortable in a fast-paced, ambiguous environment, bringing energy, adaptability … for you Own part of the company you're helping grow through stock options Private health insurance Annual training budget Plum Premium for free Competitive referral scheme Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches 25 days More ❯

a financial setting. Strong problem-solving skills, with the ability to lead teams and communicate plans effectively. Excellent stakeholder management skills to build consensus and improve delivery. Customer-centric approach, anticipating needs and driving outcome-focused solutions. Proficiency in MS Office, Jira, Jira Align, and SQL (Treasury experience is a plus). Why Join More ❯

with their custom battery pack needs. Our strategic locations allow us to seamlessly serve all geographical markets, ensuring efficient and reliable operations. Our commitment to excellence and customer-centric approach ensures that your product's power needs are met with the highest standards of quality and performance. Scope of the Role Working within the … or test environment. The successful candidate will combine excellent technical skills, particularly in LabVIEW programming, troubleshooting, and test equipment development, with strong problem-solving ability and a structured approach to work. They will be an organised and motivated individual who communicates clearly, adapts well to change, and enjoys collaborating across engineering, NPI production, and quality teams to deliver More ❯

be architecting how we sell, fulfill, and deliver to customers throughout the year. Your strategies will help break the traditional peak-driven capacity model while maintaining our customer-centric approach and competitive advantage in speed. Key job responsibilities Lead the development of multi-year strategic roadmap for demand shaping initiatives • Partner with retail teams More ❯

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a More ❯

engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers More ❯

in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each client’s needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently. Overview: As an IT Helpdesk Support Apprentice at Smart IT, you … Resolving queries – Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system. Problem solving – Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions. Providing technical assistance – Support end-users with day-to-day IT challenges, including software, hardware, and network queries. Maintaining ICT equipment – Perform routine checks and maintenance More ❯

enterprise software solutions Experience with major ERP/WMS platforms (SAP, Oracle, Manhattan Associates) Excellent presentation, communication, and interpersonal skills Strategic thinker with proven technical credibility and customer-centric approach Strong analytical and solution design capabilities Proven track record of successful enterprise software sales What We Offer Competitive salary and benefits package designed to More ❯

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges More ❯

Success Manager you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in More ❯

configuration of tablets, laptops, desktops, and mobile devices. Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: Demonstrate a strong customer-centric approach in all activities. Exhibit a proactive Can-do attitude in service provision. Commit to delivering value for money. Additional Benefits: Flexible Hybrid Working Comprehensive More ❯

configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: * Demonstrate a strong customer-centric approach in all activities. * Exhibit a proactive Can-do attitude in service provision. * Commit to delivering value for money. Additional Benefits: * Flexible Hybrid Working * Comprehensive More ❯

Data Engineer to join our growing function. With over 20 years of business under our belt we are a market leader within the industry and have a customer-centric approach, aiming to deliver high-quality service and build lasting relationships with our clients. OUR BENEFITS: Flexible and hybrid working Autonomous working Companywide collaborative events More ❯

knowledge of relevant British Standards and design guidelines High IT literacy (CAD skills an advantage) Attention to detail and accuracy in all tasks A proactive, driven, and customer-centric approach This is your chance to take on a rewarding sales engineer role where you'll combine technical expertise with customer engagement to More ❯

period of digital transformation as we harness data and analytics to drive informed decision-making across the organisation. The Data, Analytics and Insight division is pioneering a customer-centric approach to data utilisation, ensuring we continuously evolve and deliver exceptional value. Their diverse team encompasses: Business Intelligence - crafting intuitive data visualisations and dashboards that More ❯

Manager you will be responsible for development and delivery of the GTM strategy, working closely with Commercial & Product Director & Propositions team to build and implement a more customer-centric approach. This will be a hands-on role, and there will be a need to support across multiple marketing disciplines with a definite focus on supporting the … delivery of the content strategy. Key Responsibilities: Owning GTM strategy across key elements of our portfolio, adopting a full lifecycle approach to maximise revenue. Development of value propositions aligning our technical capabilities with market needs. Leading on our verticalisation & segmentation approach, ensuring audience relevance is central. Plan and create product and service sales enablement collateral. Capture … team player, with the ability to utilise the skills of the wider team and ensure we are all working towards aligned goals. Strategic thinker with a data-driven approach to problem-solving and decision-making. Excellent communication and collaboration skills to effectively influence stakeholders across the organization. Creativity and curiosity at the heart of everything you do. Not More ❯

depth knowledge of Oracle Cloud payroll functionalities and configurations including Fast Formula Strong understanding of payroll regulations, processes, and best practices. Excellent problem-solving abilities and a customer-centric approach. Strong communication and collaboration skills. Preferred technical and professional experience Oracle Cloud certifications (Oracle Cloud HCM Payroll Essentials, Oracle Cloud HCM Functional Implementation Specialist, etc.). … and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for … progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business More ❯

you will play a pivotal role in guiding some of our largest customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you contribute to the overall success and satisfaction of Vanta's customers in achieving More ❯