1 to 25 of 54 Customer-Centric Approach Jobs in the UK

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯

facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯

support and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk … private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model – a balanced focus across our customers, our people and a strong organisation. This model is guided by core values … improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Additional information At Version 1 , we believe in providing our employees with a comprehensive benefits package that prioritises their well More ❯

providing cutting-edge products and services to a diverse range of highly regulated clients. Our mission is to drive growth and excellence through technological advancements and a customer-centric approach. The Client Growth Manager at DTS is responsible for identifying and pursuing opportunities to expand the range of DTS products and solutions within existing client accounts. More ❯

goals. Adaptability – thrives in fast-paced, dynamic retail environments. Accountability – takes ownership of outcomes and drives continuous improvement. Collaboration – works effectively across departments and with external partners. Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office More ❯

goals. Adaptability – thrives in fast-paced, dynamic retail environments. Accountability – takes ownership of outcomes and drives continuous improvement. Collaboration – works effectively across departments and with external partners. Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office More ❯

+ 20% Bonus + 20% Pension Location: Central London - 1 day per week onsite Join a prestigious financial services organisation renowned for its commitment to excellence and customer-centric approach. As a leader in the industry, they are expanding their development team to enhance digital capabilities and deliver exceptional service to their clients. As an iOS More ❯

day per week onsite Duration: 12 month FTC - Likely to extend or become permanent Join a prestigious financial services organisation renowned for its commitment to excellence and customer-centric approach. As a leader in the industry, they are expanding their development team to enhance digital capabilities and deliver exceptional service to their clients. As an iOS More ❯

data-driven, insight-led campaigns. You’ll position the brand as a powerful challenger in a competitive market—sharpening differentiation, amplifying awareness, and championing a digital-first, customer-centric approach. You’ll lead a talented marketing team, inspiring creativity, innovation, and measurable impact. From brand storytelling to campaign optimisation, every initiative you deliver will strengthen market More ❯

customer success in a SaaS or technology environment. Proven ability to manage multiple accounts and prioritize tasks effectively. Strong communication and negotiation skills with a customer-centric approach. Experience with CRM systems such as Salesforce; familiarity with renewal tools like Clari is a plus. Analytical mindset with the ability to interpret customer More ❯

service, enhancing resilience, improving user functionality, strengthening our end-to-end risk management, creating wider interoperability and enabling greater access. The success of the Renewal Programme's delivery approach set us up for our … current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customer centric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯

with participants and stakeholders. Ability to adapt to an ever-changing environment and thrive in a fast-paced, dynamic setting. Highly motivated and results-driven, with a customer-centric approach. Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously. Willingness to travel to various locations to deliver on-site More ❯

up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast More ❯

up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast More ❯

Skills & Mindset - Ability to translate business needs into analytical and engineering frameworks. - Strong communication skills with the ability to influence stakeholders across technical and non-technical teams. - Customer-centric approach, especially with internal stakeholders, ensuring high adoption and value realisation. - Strategic thinker with problem-solving capabilities and a growth mindset. - Comfortable operating in a More ❯

organisation. You'll be the bridge between business stakeholders and engineering teams, ensuring that every change is implemented smoothly and effectively. Your expertise will help maintain a customer-centric approach, ensuring that both internal and external needs are met. Key Responsibilities: Lead Testing Strategy: Develop and execute testing strategies for inbound changes affecting Balance … services. Proven track record of managing change and transformation projects. Strong analytical skills for impact assessment and data interpretation. Excellent stakeholder management and problem-solving capabilities. A customer-centric mindset focused on delivering value-driven outcomes. Proficient in MS Office, Jira, Jira Align, and SQL. Bonus: Treasury experience is advantageous! Why Join Us? Our client powers More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centric approach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯

customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

with customers and technology companies in the energy industry across the entire value chain (e.g. decarbonization, renewables, power grids, transmission and distribution), you'll adopt a solutions-led approach to enriching the value and capability of our client-facing activities: Key Responsibilities Lead digital assurance projects, including AI and digital twin technologies. Provide advisory services on digital technology … documentation, testing, CI/CD-with the ability to set best practices and mentor junior team members.Familiarity with cloud platforms, integration architectures, and full-stack development approaches. Mindset & Approach Commercial and entrepreneurial mindset-curious about technology and proactive in promoting change and innovation. Demonstrates a commitment to continuous learning and career development. Ability to quickly … grasp complex issues, translating customer needs into effective, data-driven solutions. Meticulous and process-oriented, with exceptional organisational skills and high attention to detail. Strong customer-centric approach, with the ability to build and maintain effective internal and external relationships. Persuasive and engaging communicator-confident presenting at all levels and speaking with More ❯

organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centric approach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯

and mobile applications), and AI Consulting (helping organizations implement and optimize Artificial Intelligence strategies, from feasibility assessments to building predictive systems). iQube operates with a flexible, customer-centric approach, supporting both Portuguese national operations and international customers through a nearshore model. Deskside Engineer (Edinburgh, Scotland on-site) Deskside User Support Technical On-Site … operating systems (Windows, macOS). Good understanding of network connectivity, security protocols, and IT best practices. Experience with software deployment, patch management, and IT asset management. A proactive approach to security and compliance, with experience in implementing and enforcing IT policies. Great communication and interpersonal skills, with the ability to explain complex technical concepts clearly to non-technical More ❯