26 to 50 of 167 Customer-Centric Approach Jobs in the UK

You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels More ❯

continually improve product performance Ability to immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate solutions. Strong customer-centric approach and can demonstrate how you have previously built customer need and value into the products Contribute to crafting product vision and roadmaps … with an agile delivery approach in partnership with Technology while managing cyber, operational and/or regulatory risks Be an owner of a subset of product features making strategic product recommendations which are grounded in data and insights Demonstrable track record of discovering business user needs and translating them into inspirational, innovative solutions and detailed business requirements with More ❯

derive meaningful insights from complex data, identify root causes of problems, and make sound, informed decisions to develop effective solutions and recommend appropriate next steps. Systematic and Methodical Approach: You employ a structured and systematic approach to problem-solving, ensuring thorough investigation, accurate diagnosis, and well-documented solutions. Strong Communication Skills: You have strong written and … varying levels of expertise. Professionalism and Customer Focus: You maintain a high level of professionalism and composure even in stressful situations. You have a strong customer-centric approach and are adept at managing customer expectations effectively, ensuring a positive support experience. Bonus Points Cloud Platform Experience: Experience working with and More ❯

Analyst to join our team. About MBC May Business Consulting is an international consulting firm specializing in digital transformation, change management, efficiency, and control. We have a customer-centric approach, engaging proactively to maximize our added value. We have offices in Spain and the UK and work on international projects with financial institutions, fintechs More ❯

deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Our customer-centric approach, commitment to excellence, and emphasis on innovation keep us at the forefront of the market. Bridewell holds the Gold level, Investors in People award More ❯

Passion for IT and Technology Ability to understand and explain issues from both technical and user viewpoints Passionate about delivering a great user experience by taking a customer-centric approach to end-user support, being able to explain/present upwards to Senior Management Ability to adopt a security-first posture supporting the broader … and the ultimate team player Co-Working and Collaboration Conflict resolution skills Problem solving skills Able to built trustworthy relationship with internal and external stakeholders Creating problem solving approach and analytical skills Ability to provideconstructive Feedback Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness Decision Effectiveness Effective Thinking (Analytical, Forward, Conceptual) Growth Mindset (Manage change, Accept feedback, Resilience More ❯

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across More ❯

and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-Centric Approach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯

and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-Centric Approach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯

and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-Centric Approach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing and More ❯

meet performance metrics and stay informed about industry trends. What They're Seeking in a Candidate: Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Salesforce or willingness to learn. Ability to work collaboratively in a team environment. Prior experience in the Care sector or customer support More ❯

and efficient issue resolution, ensuring long-term customer satisfaction. About you: We're looking for someone who is both technically curious, with an analytical and customer-centric approach. The ideal candidate will have experience supporting technical solutions in a SaaS environment and demonstrate strong problem-solving instincts. 1-3 years of experience in a More ❯

Strong understanding of Windows operating systems and Microsoft Office applications Excellent communication and interpersonal skills Ability to prioritise tasks and work efficiently under pressure A professional and customer-centric approach to support This is a fully office-based role in Broxbourne, ideal for someone who thrives in a collaborative environment and enjoys delivering excellent More ❯

You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving … phone, effectively assisting customers. Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction. Excellent attention to detail and a diligent approach to following processes, ensuring accuracy and efficiency in your work. Flexibility and the ability to adapt to changing priorities, efficiently managing tasks and projects. Ideal to have: Knowledge of More ❯

to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work … will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements. Key Responsibilities: Design, implement, and maintain comprehensive IT infrastructure solutions for More ❯

re looking for someone who brings strong technical expertise, a proactive mindset, and an eye for detail. You'll enjoy working in a collaborative environment, have a customer-centric approach to quality, and be excited by the idea of helping deliver software that impacts real-world journeys every day. Essential Skills & Experience Proven experience More ❯

vision, scope the product, and create a strategic roadmap for a new offering at Toyota Connected Europe (TCEU). This role is ideal for someone who is customer-centric, analytically minded, and capable of organizing complex tasks effectively. You should have experience in creating products with a focus on user experience, with a deep passion for … needs, pain points, and feedback. Identify necessary research and collaborate with TCEU's user research and customer support teams to gather insights and ensure a customer-centric approach. What are we looking for from you? Experience in creating a product vision, identifying research needs, and developing roadmaps/strategies. Proven success in launching and More ❯

and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-Centric Approach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯

looking for an ambitious and talented Senior User Experience (UX) Designer to help craft first-class online experiences for our customers. Key Accountabilities Constantly push for a customer-centric approach whilst delivering on required business objectives Ensuring all outputs adhere to all relevant policies and standards e.g. channel, brand, design language Help to instigate More ❯

make data-driven decisions. Excellent communication and negotiation skills to effectively interact with MGAs, TPA's and internal stakeholders. Proven track record of successful relationship management and customer-centric approach to business partnerships. Project management expertise to effectively plan, execute, and monitor program initiatives. Ability to work in a dynamic environment and adapt to More ❯

celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We're seeking a highly motivated and analytical EPM Consultant to join our elite Professional Services team in London. You'll … and communicates effectively with persons on all levels. Excellent written and verbal communication skills. Strong skills in critical thinking, decision making, problem solving, and attention to detail. Customer-centric approach. Ability to travel. Our commitment to Diversity and Inclusion: Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a More ❯

+ bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge of More ❯