1 to 25 of 727 Customer-Centricity Jobs in the UK

learn, flexibility to pivot when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful team A strong customer centric mindset especially within an internal customer base with the purpose of driving value creation, adoption and use Strategic thinking, problem solving and innovation, with More ❯

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯

-obsessed, flexible, smart, analytical, strategic yet execution-focused, and passionate about e-commerce? If so, join us in our mission "to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices". Key job More ❯

written communication skills. Methodical with attention to detail. Who we are At NCR, our employees have been shaping the future since 1884. Our digital-first approach and customer-centric mindset have made us a global leader in enterprise technology for financial institutions. We celebrate diversity and believe it fosters an inclusive workplace and better serves our More ❯

to support CRM adoption across the business. Act as a CRM advocate internally. Acting as an exemplar for Leave & Agile Product Management, lead the team, enable a customer centric mindset and strive to reach high-performance, self-organisation and autonomy. Set direction and clarify priorities and goals for functional area; create and delivers inclusive people plans More ❯

across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability More ❯

innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions. Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista's end-to-end More ❯

must. Proven Leadership: Strong leadership capabilities with experience leading cross-functional teams in a fast-paced, high-growth environment. Comfortable navigating ambiguity and driving clarity and focus. Customer-Centric Mindset: Deep experience in understanding the needs of large enterprise customers and translating these needs into innovative product solutions. Strong Analytical Skills: Data-driven decision-maker with More ❯

strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to More ❯

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both verbal and More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a More ❯

with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain More ❯

with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

and making quick, well-informed decisions even under pressure. You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. You are creative and proactive, always seeking new ways to deliver value and stand out with More ❯

with various internal and external stakeholders including but not limited to: proposition, operations, distribution, engineering and design, to deliver outstanding products Foster a culture of continuous discovery, customer-centricity, and innovation. Track market trends, regulatory changes, and competitor insights to proactively identify product opportunities or risks. Serve as a mentor and thought leader to other Product More ❯

Food Retail, or ecommerce environments is preferred. 5. Efficiency: Produces impactful results without unnecessary waste. 6. Agile Expertise: Deep-rooted understanding of value-driven Agile methodologies. 7. Customer-Centric: Prioritizes customer needs and desired outcomes. 8. Problem-Solving: Capable of effective conflict resolution and creative problem-solving. 9. Integrity & Independence: Honesty and the More ❯

to craft compelling, data-driven recommendations for stakeholders Agile & Lean Delivery Practices Certification or experience in Agile methodologies (Scrum, Kanban) and Lean problem-solving to drive iterative, customer-centric delivery Domain Expertise Prior consulting or industry experience in logistics, retail, finance, or media to bring sector-specific insights and accelerate client alignment Life as a Satalian More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the More ❯

Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them More ❯

the market. As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development More ❯

platforms. Cross-functional Coordination : Collaborate with internal teams like compliance , legal , finance , sales , customer support , and the Salesforce team to align all departments with customer-centric objectives. Platform Audits : Regularly audit customer-facing platforms to identify areas of improvement, including UI bugs, user friction points, and other issues impacting the More ❯