Support, Customer Success and Renewals. Reporting directly to the AECO Segment Senior Vice President, the CCO will be responsible for driving customer-centric strategies, fostering deep customer relationships, implementing digital best practices, AI capabilities and ensuring the long-term success and satisfaction of our clients globally. Key … enterprise customers and a solid understanding of the construction or SaaS industries is highly desirable. Bachelor’s degree required; MBA or comparable advanced degree preferred. Key Competencies Customer-Centric Mindset: Passionate about understanding and delivering value to customers. Leadership: Inspirational leader with the ability to motivate and align cross-functional teams. Problem Solving: Adept at navigating More ❯
term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities Customer Onboarding & Implementation More ❯
Strategic Customer Success Manager and leading a team of Renewal Managers along with other cross-functional team partners and professionals. Foster a collaborative and customer-centric culture within Fireblocks Team and serve other cross-functional partners towards customer success outcomes. Account Management Strategy and Planning: Develop and/or execute More ❯
technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges More ❯
at About the role We're redefining veterinary software with Provet Cloud - a market-leading, cloud-based practice management system. We are seeking a highly motivated and customer-centric individual to join our team as a Customer Success Manager for the UK and International Market. In this pivotal role, you will be the More ❯
the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
create integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with More ❯
so clients better understand their customers and how to activate them for marketing use cases. During client projects you will lead cross functional teams to promote a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Oversee the More ❯
Optimize the end-to-end customer lifecycle Measure the effectiveness of Customer Success programs through metrics and operational reviews Promote a customer-centric mindset across the company and align initiatives across cross-functional teams What we're looking for 3+ years of experience leading a team working with enterprise clients More ❯
stakeholders, and write with simplicity and clarity. You have a proven track record of cross-functional collaboration , working across CX, Product, Engineering, and Content teams to drive customer-centric improvements. You have a strong sense of ownership - you're comfortable being the go-to person for all things automation and can lead independently in a fast More ❯
of market-leading insurance products and underwriting practices. You will play a pivotal role in evolving Zego's underwriting operations, bringing technical expertise, analytical rigour, and a customer-centric approach to our product strategy. This role is central to scaling our underwriting capability across motor insurance segments through automation, data-led decision-making, and continuous improvement. … and monitor underwriting criteria to optimise quotability and minimise risk exposure. Proactively make recommendations for product improvements. Drive innovation in underwriting operations Uphold principles of fairness and customer-centricity (e.g., Consumer Duty, Fair Value). Interpret data and technical information to support business decisions. What you will need to be successful Numerical: Proficient in advanced data More ❯
process. Problem Solver: You have a knack for identifying issues and devising effective solutions even when there is ambiguity, ensuring that challenges are addressed promptly and efficiently. Customer-Centric: You always keep the end-user in mind, ensuring that the products meet their needs and exceed their expectations. Excellent Communicator: You articulate ideas clearly and persuasively More ❯
Amazon is the most customer-centric company. In light of this, the company offers our most engaged customers - sellers/vendors (and not only) - the highest level of services, encouraging them to grow their businesses on Amazon. Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), is a paid B2B service that aims to … key vendors partner with Amazon. The Vendor Consultant (VC) will help shape and deliver strategies for managing key metric pillars for Amazon AVS vendors. Soft Skills: Bright, customer-centric, driven, and creative. The Vendor Consultant will interface internally with leaders from RBS, Retail, and Vendor Services teams and will be responsible for certain aspects of the More ❯
Amazon is the most customer-centric company. In light of this, the company offers our most engaged customers - sellers/vendors (and not only) - the highest level of services, encouraging them to participate in growing their businesses on Amazon. Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), is a paid B2B service that … key Vendors partner with Amazon. The Vendor Consultant (VC) will help shape and deliver strategies for managing key metric pillars for Amazon AVS vendors. Soft Skills: Bright, customer-centric, driven, and creative. The Vendor Consultant will interface internally with leaders from RBS, Retail, and Vendor Services teams and will be responsible for certain aspects of the More ❯
KPIs Key Responsibilities & Accountabilities Strategy implementation: Support the Product Owners in the development of our data-driven comm's engagement strategy - you'll achieve this by sending customer-centric communications driven by data with a strong focus on relevance recognising user needs and expectations, and those of the business. Implement multi-channel campaign strategy Optimisation: Work … your Comm's Product Owner in a matrix team and as part of an agile squad, to plan, define and optimise the campaigns ensuring that they are customer-centric and delivering business value. Ensure the end-to-end journey is optimised to deliver the desired goal against a clear set of objectives and key results and More ❯
of Ecommerce to define and execute a digital product strategy and roadmap focused on personalising the customer experience, ensuring alignment with business goals and customer-centric priorities Own the delivery of all initiatives related to Personalisation, working closely with design, development, and testing teams to ensure that tailored customer experiences … Ecommerce company, ideally with a DTC retailer or beauty brand Experience working with and ideally implementing a 3rd party personalisation tool A strong passion for personalisation and customer-centric product development and a desire to learn from more experienced team members Team-oriented and eager to work cross-functionally, willing to get involved in all aspects More ❯
company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate … the %age of 4+ rated products on the Amazon platform and making it easy for our Selling Partners to get onboard APIE products. We are an innovative, customer-centric team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent More ❯
responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer … that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in More ❯
and iterating for continuous improvement. A desire and ability to make an impact, shown by a track record of delivering products/features with significant positive outcomes. Customer-centric attitude. You create amazing user experiences and understand continuous discovery, regularly engaging with users, gathering feedback, and validating assumptions. Naturally analytical and fluent in data storytelling, experimentation … and analysis. Appreciation for customer-centric design and best-in-class UX. Passion for product management and a drive to improve ways of working. Naturally collaborative with humility. Curious mindset and ability to quickly develop domain knowledge. Exceptional verbal and written communication skills, clearly communicating with technical and non-technical stakeholders. Comfortable with ambiguity and able More ❯
and iterating for continuous improvement. A desire and ability to make an impact, shown by a track record of delivering products/features with significant positive outcomes. Customer-centric attitude. You create amazing user experiences and understand continuous discovery, regularly engaging with users, gathering feedback, and validating assumptions. Naturally analytical and fluent in data storytelling, experimentation … and analysis. Appreciation for customer-centric design and best-in-class UX. Passion for product management and a drive to improve ways of working. Naturally collaborative with humility. Curious mindset and ability to quickly develop domain knowledge. Exceptional verbal and written communication skills, clearly communicating with technical and non-technical stakeholders. Comfortable with ambiguity and able More ❯
automation, CRM, or affiliate tools. A passion for analytics, experiments, and funnel optimisation. Understanding of compliance and content requirements in marketing and affiliate contexts. Additional qualities include: Customer-centric mindset Strategic thinking Stakeholder management skills Problem-solving abilities Data-driven decision making Adaptability and learning agility Prioritisation skills Clear communication Ownership and accountability Continuous learning If More ❯
