integration of product design thinking into the planning and execution of all projects. Collaborate closely with product development and design teams to ensure that project governance supports customer-centric, design-led outcomes. Ensure that consumer insights and user experience considerations are embedded into product roadmaps and project milestones. Develop and maintain executive dashboards that communicate project More ❯
secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯
secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯
to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main More ❯
users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and metrics to guide product decisions and measure impact. Develops and executes go-to-market plans in collaboration with marketing More ❯
for AI/ML experience) Data-Driven Approach: Strong ability to leverage quantitative (metrics, analytics) and qualitative (research, user feedback) data for product prioritization and decision-making Customer-Centricity: Deep customer empathy and strong product craft, coupled with meticulous attention to detail Adaptability & Impact: A track record of shipping and successfully launching products More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Community of Practice, sharing your experience, learning and ideas with other architects. Technical architecture in the NHSBSA Digital, Data and Technology team embraces the drive to be customer-centric and, following fundamental principles, have designed award-winning services that surpass the requirements of end-users. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
london (city of london), south east england, united kingdom
Privalgo
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
processes look like across different methodologies (inc. waterfall and agile) and effective application of these Comfortable working with multiple stakeholders (with competing priorities) and have a strong customercentric approach. Excellent written and verbal communication skills Strong attention to detail Impact You'll Make: What's In It For you? At TransUnion you will be joining More ❯
analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience. More ❯
analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience. More ❯
analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience. More ❯
sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Responsibilities: Deliver implementation and More ❯
sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation More ❯
sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation More ❯
london (city of london), south east england, united kingdom
Accenture UK & Ireland
sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation More ❯
sets, so clients better understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation More ❯
Become part of our winning team and help us create a world that works better. Responsibilities The Customer Solution Architect (CSA) will be a customercentric technical thought leader and evangelist within TeamViewer DEX. They will support the success of the organisation by removing technical barriers and enabling our customers to utilise the More ❯
digital product portfolio Global Impact This role spans multiple geographies and time zones, requiring a leader who can navigate cultural nuances, coordinate distributed teams, and deliver consistent customer-centric outcomes worldwide. Key Responsibilities Lead global delivery of digital products, ensuring timely execution and high-quality outcomes Champion agile delivery practices across teams, with a strong emphasis More ❯
Proven track record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯