Desktop & MS 365 Teams Support Engineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our … colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and … MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on More ❯
for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft … Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktopsupport … services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS More ❯
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
City of London, London, United Kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
london, south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
slough, south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
Think Specialist Recruitment are delighted to be working with a leading organisation based in the Watford area. This company have an exciting opportunity for a Desktop Engineer to join their IT team. This position will be supporting and enhancing the office infrastructure and office desktop support. Salary - £35,340 plus great benefits including an enhanced pension and more.Hybrid … working after trainingSome of the duties will include: Building both Windows machines and Macs Troubleshooting user issues on Windows and Macs Support MS Office products Creating, managing and deleting user accounts across all systems as required using Active Directory and 3rd party systems such as Salesforce and NetSuite Providing printer support Providing email support to users Desktop and laptop builds and patching Setting VPN access and troubleshooting issues experienced by existing VPN users Supporting the office WiFi and office network Providing support with mobile phones including Android and iOS Tracking the work through the ticketing system The suitable candidate: Previous experience within a similar position with 2 years experience Good communication skills on all levels More ❯
Job Title: DesktopSupport Engineer (SC Cleared) 100% Onsite Location: Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be More ❯
Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: 1–2 years of experience in user desktopsupport with strong technical capabilities in this area. This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small … and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately … engage with users at varying levels of seniority and effectively prioritize tasks. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least More ❯
Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: 1–2 years of experience in user desktopsupport with strong technical capabilities in this area. This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small … and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately … engage with users at varying levels of seniority and effectively prioritize tasks. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least More ❯
london (brentford), south east england, united kingdom
Branch Tech
Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: 1–2 years of experience in user desktopsupport with strong technical capabilities in this area. This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small … and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately … engage with users at varying levels of seniority and effectively prioritize tasks. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining … streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities … Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation More ❯
IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy … in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves … all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What We’re Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication More ❯
IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy … in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves … all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What We’re Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication More ❯
IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy … in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves … all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What We’re Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication More ❯
london (city of london), south east england, united kingdom
HD Tech Recruit
IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy … in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What You’ll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves … all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What We’re Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication More ❯