Service Desk Analyst
- Hiring Organisation
- Gardiner & Theobald LLP
- Location
- London, Fitzrovia, United Kingdom
- Employment Type
- Permanent
service requests through HaloITSM. Troubleshooting Windows 11, Microsoft 365, Teams and business application issues. Investigating authentication, access and user account issues within Microsoft Entra ID and Active Directory. Supporting Windows device deployment. Supporting Apple iPhones. Troubleshooting Azure Virtual Desktop issues, including user sessions and common … incidents and requests. A willingness to share knowledge and support less experienced members of the team. Experience with the following would be advantageous: Microsoft Entra ID and Active Directory Microsoft Intune Microsoft Autopilot HaloITSM or another IT service management platform Jamf Azure Virtual Desktop Microsoft ...