IT Support Technician Jobs in the UK

101 to 125 of 131 IT Support Technician Jobs in the UK

Information Technology Support Technician

South East, United Kingdom
HD Tech Recruit
IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You'll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You'll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team - diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management - incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Information Technology Support Technician

london, south east england, united kingdom
HD Tech Recruit
IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
Posted:

Information Technology Support Technician

london (city of london), south east england, united kingdom
HD Tech Recruit
IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
Posted:

Information Technology Support Technician

slough, south east england, united kingdom
HD Tech Recruit
IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
Posted:

IT Support Technician

Great Yarmouth, Norfolk, England, United Kingdom
Cooper Lomaz Recruitment
Cooper Lomaz are delighted to be working with a leading organisation based in Great Yarmouth who are looking to appoint an experienced IT Support Technician. This role is a key part of the IT team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems … remain secure, stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated appropriately — while maintaining clear and proactive communication with users throughout. Key Responsibilities Provide effective 1st and 2nd line IT support for both hardware and software issues. Manage incoming Service Desk requests, ensuring tickets are prioritised, updated, and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

IT Support Technician

Crow, Hampshire, United Kingdom
Hybrid / WFH Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic … career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong … enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days More ❯
Employment Type: Permanent
Salary: GBP 25,077 Annual
Posted:

IT Support Technician

Ringwood, Hampshire, England, United Kingdom
Hybrid / WFH Options
Trusted Technology Partnership
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic … career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong … enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days More ❯
Employment Type: Full-Time
Salary: £25,077 per annum
Posted:

IT Support Technician

Stonehouse, Gloucestershire, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. . click apply for full job details More ❯
Employment Type: Temporary
Salary: GBP 30,000 Annual
Posted:

Senior IT Support Technician

Bournemouth, Dorset, England, United Kingdom
Pure Resourcing Solutions
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently … escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to … a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

IT Support Apprentice / Field Technician (ITSSIE Limited)

OFFICE 42 LATTON BUSH CENTRE, SOUTHEN WAY, HARLOW, ESSEX, England
ITSSIE LIMITED
1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,290 a year
Posted:

Information Technology Support Technician

South West, United Kingdom
Hybrid / WFH Options
HOCHTIEF (UK) Construction Ltd
ICT Support Technician Swindon, Wiltshire Full Time, Permanent (37.5 hours per week) £35,000 per annum About us HOCHTIEF (UK) Construction Limited is a leading international civil engineering company, specialising in complex market segments such as Transportation, Energy, Tunnelling, Building, Civil and Structural Engineering. HOCHTIEF (UK) Construction Limited are proud of our achievements and our reputation for innovation … on the commitment and dedication of each member of our team. About the role We are currently looking to recruit a skilled and motivated Information, Communications and Technology (ICT) Support Technician to be based in our Head Office in Swindon, Wiltshire. You will support and maintain in-house computer systems, workstations and peripherals and oversee the daily … hardware and equipment while ensuring optimal workstation performance. You will be responsible for troubleshooting issues in a timely and accurate fashion and provide user assistance where required and will support all Helpdesk enquiries and filter to the relevant member of the ICT Department. The role will also include installing, supporting, maintaining and repairing ICT hardware, software and peripheral equipment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Information Technology Support Technician

Swindon, England, United Kingdom
Hybrid / WFH Options
HOCHTIEF (UK) Construction Ltd
ICT Support Technician Swindon, Wiltshire Full Time, Permanent (37.5 hours per week) £35,000 per annum About us HOCHTIEF (UK) Construction Limited is a leading international civil engineering company, specialising in complex market segments such as Transportation, Energy, Tunnelling, Building, Civil and Structural Engineering. HOCHTIEF (UK) Construction Limited are proud of our achievements and our reputation for innovation … on the commitment and dedication of each member of our team. About the role We are currently looking to recruit a skilled and motivated Information, Communications and Technology (ICT) Support Technician to be based in our Head Office in Swindon, Wiltshire. You will support and maintain in-house computer systems, workstations and peripherals and oversee the daily … hardware and equipment while ensuring optimal workstation performance. You will be responsible for troubleshooting issues in a timely and accurate fashion and provide user assistance where required and will support all Helpdesk enquiries and filter to the relevant member of the ICT Department. The role will also include installing, supporting, maintaining and repairing ICT hardware, software and peripheral equipment More ❯
Posted:

Information Technology Support Technician

salisbury, south west england, united kingdom
Hybrid / WFH Options
HOCHTIEF (UK) Construction Ltd
ICT Support Technician Swindon, Wiltshire Full Time, Permanent (37.5 hours per week) £35,000 per annum About us HOCHTIEF (UK) Construction Limited is a leading international civil engineering company, specialising in complex market segments such as Transportation, Energy, Tunnelling, Building, Civil and Structural Engineering. HOCHTIEF (UK) Construction Limited are proud of our achievements and our reputation for innovation … on the commitment and dedication of each member of our team. About the role We are currently looking to recruit a skilled and motivated Information, Communications and Technology (ICT) Support Technician to be based in our Head Office in Swindon, Wiltshire. You will support and maintain in-house computer systems, workstations and peripherals and oversee the daily … hardware and equipment while ensuring optimal workstation performance. You will be responsible for troubleshooting issues in a timely and accurate fashion and provide user assistance where required and will support all Helpdesk enquiries and filter to the relevant member of the ICT Department. The role will also include installing, supporting, maintaining and repairing ICT hardware, software and peripheral equipment More ❯
Posted:

Information Technology Support Technician

Hatfield, England, United Kingdom
identifi Global Resources
Job Title: IT Support Technician – Configuration Team Rate: £20.35 UMB/day Location: Multiple sites – exact details provided on application Shift Patterns: Morning (08:00–16:00), Late (16:00–00:00), Night (00:00–08:00) About the Role: We are looking for IT Support Technicians to join our Configuration Team. You will work … in a fast-paced environment supporting IT hardware and software deployments across multiple sites. This is a hands-on role combining device builds, configuration, software installation, and accurate asset management. Responsibilities: Build, configure, and install IT hardware and software following detailed instructions Perform accurate data input and maintain asset records Consolidate, prepare, and manage equipment for deployment Communicate … progress effectively with supervisors and team leads Work efficiently to meet deadlines, targets, and SLAs Requirements: Previous IT experience and knowledge of computer components Strong attention to detail and accuracy Good communication skills and ability to work as part of a team BPSS and British passport required Flexible and proactive approach to work Why Join: Fast-paced, dynamic team More ❯
Posted:

Information Technology Support Technician

hatfield, east anglia, united kingdom
identifi Global Resources
Job Title: IT Support Technician – Configuration Team Rate: £20.35 UMB/day Location: Multiple sites – exact details provided on application Shift Patterns: Morning (08:00–16:00), Late (16:00–00:00), Night (00:00–08:00) About the Role: We are looking for IT Support Technicians to join our Configuration Team. You will work … in a fast-paced environment supporting IT hardware and software deployments across multiple sites. This is a hands-on role combining device builds, configuration, software installation, and accurate asset management. Responsibilities: Build, configure, and install IT hardware and software following detailed instructions Perform accurate data input and maintain asset records Consolidate, prepare, and manage equipment for deployment Communicate … progress effectively with supervisors and team leads Work efficiently to meet deadlines, targets, and SLAs Requirements: Previous IT experience and knowledge of computer components Strong attention to detail and accuracy Good communication skills and ability to work as part of a team BPSS and British passport required Flexible and proactive approach to work Why Join: Fast-paced, dynamic team More ❯
Posted:

Information Technology Support Technician

watford, hertfordshire, east anglia, united kingdom
identifi Global Resources
Job Title: IT Support Technician – Configuration Team Rate: £20.35 UMB/day Location: Multiple sites – exact details provided on application Shift Patterns: Morning (08:00–16:00), Late (16:00–00:00), Night (00:00–08:00) About the Role: We are looking for IT Support Technicians to join our Configuration Team. You will work … in a fast-paced environment supporting IT hardware and software deployments across multiple sites. This is a hands-on role combining device builds, configuration, software installation, and accurate asset management. Responsibilities: Build, configure, and install IT hardware and software following detailed instructions Perform accurate data input and maintain asset records Consolidate, prepare, and manage equipment for deployment Communicate … progress effectively with supervisors and team leads Work efficiently to meet deadlines, targets, and SLAs Requirements: Previous IT experience and knowledge of computer components Strong attention to detail and accuracy Good communication skills and ability to work as part of a team BPSS and British passport required Flexible and proactive approach to work Why Join: Fast-paced, dynamic team More ❯
Posted:

Information Technology Support Technician

South East, United Kingdom
identifi Global Resources
Job Title: IT Support Technician - Configuration Team Rate: £20.35 UMB/day Location: Multiple sites - exact details provided on application Shift Patterns: Morning (08:00-16:00), Late (16:00-00:00), Night (00:00-08:00) About the Role: We are looking for IT Support Technicians to join our Configuration Team. You will work … in a fast-paced environment supporting IT hardware and software deployments across multiple sites. This is a hands-on role combining device builds, configuration, software installation, and accurate asset management. Responsibilities: Build, configure, and install IT hardware and software following detailed instructions Perform accurate data input and maintain asset records Consolidate, prepare, and manage equipment for deployment Communicate … progress effectively with supervisors and team leads Work efficiently to meet deadlines, targets, and SLAs Requirements: Previous IT experience and knowledge of computer components Strong attention to detail and accuracy Good communication skills and ability to work as part of a team BPSS and British passport required Flexible and proactive approach to work Why Join: Fast-paced, dynamic team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Technician

Bournemouth, Dorset, England, United Kingdom
Pure Resourcing Solutions
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Job Responsibilities Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning. Diagnose and resolve hardware, software, and network issues efficiently. Escalate complex technical … incidents where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support - Microsoft 365 Technician

Elland, West Yorkshire, United Kingdom
Howells Solutions Limited
Job Title: IT Support - Microsoft 365 Technician Location: West Yorkshire Salary: Competitive We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance … and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities: Deliver first-line and advanced technical support for Microsoft Dynamics CRM and all associated business critical applications including issue diagnosis, resolution, and escalation where necessary Monitor and administer ITSM Perform light-touch configuration and customisation within Dynamics CRM and Power Platform (Power More ❯
Employment Type: Permanent
Posted:

IT Support Technician Apprentice

Cheltenham House, Clarence St, Cheltenham, England
NORTHROP GRUMMAN UK LIMITED
emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership … of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets and service requests to determine the correct SLA/urgency Ensure that all telephone, chat and email requests are logged within the ticket management tool Complete investigation and diagnosis via the remote management tools … for tickets, ensuring regular status updates are communicated to the customer Identify and report any potential service breach to the Service Desk Management Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯
Employment Type: Advanced Apprenticeship
Salary: £24,000 a year
Posted:

IT Support Technician Apprentice

Cheltenham, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
QA
will involve escalating and liaising with other business units in order to resolve issues within the defined SLA, acting as a central point of contact between our users and IT Services, the management of incidents and service requests, receiving and recording all calls from our users within our ticket management tool, providing initial assessment of all tickets, attempting first … and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound More ❯
Employment Type: Full-Time
Salary: £24,000 per annum
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Nationwide, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Norwich, Norfolk, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Edinburgh, Midlothian, Scotland, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Manchester, Lancashire, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
IT Support Technician
10th Percentile
£24,500
25th Percentile
£26,000
Median
£28,000
75th Percentile
£33,750
90th Percentile
£36,000