This is a fantastic opportunity to join an ambitious, growing business with a fantastic reputation in its field. Three Cherries provides ITsupport and telephony to local businesses and works with some of Bristol’s most iconic brands. From their office in Tickenham, they are looking for an apprentice to join the team to provide technical support. Role … The ITSupport/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. … computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Supporting Client Firewall, Sonicwall knowledge is an advantage Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding within agreed SLA’s to call More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
3rd Line ITSupportTechnician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯
Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated ITSupportTechnician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure … projects, and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging … updating, and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation More ❯
Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
ITSupportTechnician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with … different support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The … role will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a More ❯
Woodstock, Oxfordshire, South East, United Kingdom
IO Associates
3rd Line ITSupport Engineer - Oxford (Woodstock HQ) Salary - £40,000 - £45,000 We're looking for a 3rd Line ITSupport Engineer to join a thriving business supporting around 1,350 users across cutting-edge hardware, software, and infrastructure technologies. Based at the Oxford head office in Woodstock, you'll be a key part of … the technology team, combining hands-on end-user support with infrastructure management and system maintenance. This is a diverse role with exposure to VMware, SANs, networking, and cyber security. What you'll be doing Work with Service Desk, L2, and SAM/HAM teams on escalations, incident management, and knowledge transfer. Administer and maintain core network, infrastructure, and VMware … systems and business continuity, ensuring secure access to services from any location. Liaise with third parties to resolve technical issues. Create and maintain high-quality documentation, manuals, and procedures. Support software lifecycle management, including testing updates before production rollout. Proactively identify opportunities to improve IT services and infrastructure. Apply security and compliance best practices to keep systems and More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after … the initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and … software installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after … the initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and … software installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Eclectic Recruitment
Our client, a leading global organisation, is currently recruiting for an ITSupportTechnician to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and … in person Working with team members to share knowledge Contribute to IT projects Updating documentation, where required The successful candidate will have: Awareness of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines Willingness to learn If this role looks like your next challenge, please contact Jamie ASAP or apply More ❯
Job summary To assist in the development, maintenance and support the relevant systems for which the applicable Locality Team is responsible in accordance with specifications/operational requirements of NHS Wales. The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply. This post is secondment for 7 months … Authentication Services (Active Directory, Azure) Deployment Services (SCCM, InTune, WSUS) Provide analysis and advice on the interpretation of data produced by those systems and products. Participate in discussions on IT related matters, supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. Our stakeholders include: Cegedim Community Health Councils (CHCs) Dell UK EMIS GP … and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. The post holder will be responsible for: Regularly researching and evaluating of new Information and IT technologies to establish their benefit to the work undertaken by DHCW. Assisting in testing of applications to ensure that the systems developed meet the stated business requirements. Work autonomously More ❯
This is an entry level position within our IT Department based at the Honourable Society of Lincolns Inn. This position will provide the candidate exposure to various technologies along with an opportunity to learn core IT skills and support various software that are integral to the day to day running of Lincolns Inn. Role Providing excellent customer … service through in-person, telephone and IT Helpdesk communications First point for logging & triaging all IT issues with the company’s helpdesk ticketing system and escalating where required to senior engineers Resolving phone, desktop & laptop issues across all departments– user queries for login issues, Microsoft 365, VPN, hardware issues, printers and Wi-Fi Supporting Windows 11, Windows Server … and IOS platforms through InTune Creating and maintaining operational documentation, processes and procedures Owning, managing and developing the starters and leavers process Providing ad-hoc support for in-house audio-visual setup including lecture theatre and meeting rooms Training Information Communications Technician Level 3 Apprenticeship Standard The potential of a full-time role or further learning opportunities at More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
IT Search & Select
computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure … and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools … Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯