being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITILMore ❯
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITILMore ❯
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITILMore ❯
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITILMore ❯
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITILMore ❯
We're excited to share a new opportunity within Service Express Europe! We're looking for a ITIL Change Manager to join our MIS Service Operations team and play a key role in the governance and delivery of IT services across our international customer base. This highly collaborative role will see you working closely with our Service Delivery teams … change lifecycle, including impact and risk assessment, scheduling, stakeholder engagement, and communication. Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. Maintain and enhance the Change Calendar, ensuring all approved changes are communicated and executed with minimal disruption. Evaluate change requests and ensure compliance with internal standards, regulatory requirements … insights. What You'll Bring: 5+ years' experience in a similar IT Change Management or Service Operations role. Bachelor's degree in Computer Science, Information Technology, or related field. ITILCertification (Intermediate or higher preferred). Strong understanding of both Change and Problem Management processes in enterprise IT environments. Excellent stakeholder engagement, communication, and organisational skills. Experience coordinating More ❯
in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITILcertification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯
business objectives. Be results focused, able to make pragmatic decisions and deliver at pace. Exceptional stakeholder management and the confidence to influence and challenge constructively. A solid grasp of ITIL principles (ITILcertification desirable). Good understanding of project methodologies (SCRUM, Agile, Waterfall, DevOps, Kanban etc.). What you'll get in return: 25 days' holiday + More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Experis
preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITILcertification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Experis
preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITILcertification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯
BYOD policies Strong understanding of networking (LAN, WAN, VPN) Experience with Jamf Pro for Apple device management Excellent communication and customer service skills Awareness of cybersecurity best practices and ITIL processes Required Certifications: AZ-900 - Microsoft Azure Fundamentals MS-101 - Microsoft 365 Mobility and Security ITILCertification or demonstrable working knowledge of ITIL Why Join? Be More ❯
closely with enterprise architecture team and assisting in migrating configuration across instances. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System … Architecture and Design: Proficiency in designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITILCertification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all More ❯
trends, and provide data-driven recommendations for improving system reliability and user satisfaction. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITILCertification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯
trends, and provide data-driven recommendations for improving system reliability and user satisfaction. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITILCertification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITILcertification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITILcertification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITILcertification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The Royal Society of Chemistry
levels• Broad knowledge of business systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITILcertification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certificationMore ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Royal Society of Chemistry
levels Broad knowledge of business systems and experience with supplier management and procurement processes Understanding of agile project management methodologies and when to apply different approaches Desirable Project management certification (PMP, PRINCE2, or equivalent) ITILcertification Experience of managing projects in a Publishing or Membership organisation Programme management experience Agile methodology certifications Prosci ADKAR change management certificationMore ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITILCertification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are ready to take on More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Adecco
key software/hardware partners such as Microsoft and AvePoint. Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITILCertification and a solid understanding of ITIL principles, functions, and processes is a plus. Experience with server, storage, and network technologies. If you are ready to take More ❯
University College London Hospitals NHS Foundation Trust
with the Health and Care Professions Council (HCPC) is desirable Evidence of continuing professional development Desirable Knowledge of Vendor relationship or training in digital pathology platforms Project management or ITILcertification (e.g., PRINCE2, Agile, ITIL Foundation) Experience Essential Previous experience in operating and maintaining digital pathology systems or IT platforms in a healthcare setting Familiarity with SECTRA More ❯
key software/hardware partners (e.g., Microsoft, AvePoint). Experience with incident, change, and problem management disciplines; familiarity with the Remedy ITSM toolset is a plus. Desired Skills & Experience: ITILCertification and a deep understanding of ITIL principles, functions, and processes. Experience with server, storage, and network technologies. Candidates will need to show evidence of the above More ❯
solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯
solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯