Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in More ❯
Role: Service Desk Manager Location: Bournemouth Salary: 36,000 Holt Recruitment are working with a client in Bournemouth to recruit a Service Desk Manager who has experince with the ITIL framework to manage a team of 3. The Service Desk Manager needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. … that IT services can improve and conduct regular assessments and share the results with stakeholders. The ability to build a cohesive team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents. What do you need as the Service Desk Manager? SQL or … MySQL any PHP Has the ITILCertification Knowledge of cloud-based technologies. Keen to learn new technologies. Experience with Jira Service Desk or equivalent ticketing system. Time management and ability to prioritise workload. Experience working with bespoke enterprise applications. Great with Office 365 Strong technical, communication, and interpersonal skills. What is the next step? If you believe this More ❯
Role: Service Desk Manager Location: Bournemouth Salary: £36,000 Holt Recruitment are working with a client in Bournemouth to recruit a Service Desk Manager who has experince with the ITIL framework to manage a team of 3. The Service Desk Manager needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. … that IT services can improve and conduct regular assessments and share the results with stakeholders. The ability to build a cohesive team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents. What do you need as the Service Desk Manager? SQL or … MySQL any PHP Has the ITILCertification Knowledge of cloud-based technologies. Keen to learn new technologies. Experience with Jira Service Desk or equivalent ticketing system. Time management and ability to prioritise workload. Experience working with bespoke enterprise applications. Great with Office 365 Strong technical, communication, and interpersonal skills. What is the next step? If you believe this More ❯
site client meetings and training sessions as needed Passion for legal technology and a drive to deliver meaningful, long-term value to Institution clients Preferred Certifications; AWS Cloud Practitioner, ITILCertification - Foundation, ITILCertification (Practitioner - Incident Management Benefits Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of More ❯
resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITILcertification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯
environments adhere to organizational security policies and standards. Implement and maintain endpoint protection measures, including antivirus, encryption, and patch management. Job requirements Qualifications and Skills IT Related Education/certification Experience managing a small team. ITILcertification would be a big plus Demonstrated ability in defining processes and systems design Working knowledge of: Operating Systems mainly Windows More ❯
oSQL/SQL Server oHL7 Interfaces oReporting tools (e.g. Business Objects) oWindows Server Administration Desirable Project Management qualification, such as PRINCE II or experience of using structured project methodology ITILCertification or relevant experience or working in an ITIL environment Knowledge Essential Extensive experience in building and managing integration delivery functions at a senior level (preferably in … skills, with the ability to handle multiple stakeholders, as well as a wide range of tasks Desirable Advanced knowledge of development and testing including system planning and risk analysis ITIL Experience Experience in healthcare workflow evaluation and requirements development linked to business needs Person Specification Essential Extensive experience in building and managing integration delivery functions at a senior level … skills, with the ability to handle multiple stakeholders, as well as a wide range of tasks Desirable Advanced knowledge of development and testing including system planning and risk analysis ITIL Experience Experience in healthcare workflow evaluation and requirements development linked to business needs Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
roles. Strong communication, problem-solving, and client service skills. Familiar with Jira or similar ticketing systems. Comfortable in fast-paced, agile environments. Experience supporting critical, always-on systems. Desirable: ITILcertification or service management qualifications. Experience in service transitions and onboarding processes. What's Offered: Work on meaningful digital products that are game-changing Supportive and collaborative team More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
LA International
Directors only - must be resilient, commercially savvy, and able to challenge and lead at senior levels. Qualifications: * Minimum: APM (Association for Project Management) or equivalent Project Management qualification. * Desirable: ITILCertification and Chartered Engineer status. Location & Working Pattern: * Hybrid Model * Customer Sites: Regular presence required at sites * Base Locations: Basingstoke or Bracknell, with an expectation to actively manage More ❯
London, England, United Kingdom Hybrid / WFH Options
Assystem GmbH
IT compliance ️ Microsoft “Fundamentals” and Azure, Power Platform, or Data accreditations ️ Knowledge of VMware systems and templates ️ Familiarity with SolarWinds or similar IT tools ️ Understanding of Azure DevOps environments ️ ITILCertification or equivalent process framework Why You Should Apply Be part of Assystem’s digital transformation, enabling secure and scalable systems that support critical UK energy missions. Your More ❯
Vectorworks. • Excellent communication and interpersonal skills. Preferred (But Not Essential) • Experience in the live events, theatre, or broadcast sectors. • A degree in Electronic Engineering, Computer System Engineering, or similar. • ITILcertification or other formal IT infrastructure credentials. • Familiarity with coding in C or C++ (Qt framework experience is a bonus). What We Offer • Competitive salary based on More ❯
Vectorworks. • Excellent communication and interpersonal skills. Preferred (But Not Essential) • Experience in the live events, theatre, or broadcast sectors. • A degree in Electronic Engineering, Computer System Engineering, or similar. • ITILcertification or other formal IT infrastructure credentials. • Familiarity with coding in C or C++ (Qt framework experience is a bonus). What We Offer • Competitive salary based on More ❯
Vectorworks. • Excellent communication and interpersonal skills. Preferred (But Not Essential) • Experience in the live events, theatre, or broadcast sectors. • A degree in Electronic Engineering, Computer System Engineering, or similar. • ITILcertification or other formal IT infrastructure credentials. • Familiarity with coding in C or C++ (Qt framework experience is a bonus). What We Offer • Competitive salary based on More ❯
Highly Onsite Presence - Must have a strong background ITIL Service Management Background in the disciplines of Problem and Incident Management and Management of those resources within a medium/large sized fast moving multi business unit company. It is highly probable that the ideal candidate will have Outstanding Communication and Management skills and have an ITIL accreditation within More ❯
weekends with a flexible approach • Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to visit customers’ sites More ❯
London, England, United Kingdom Hybrid / WFH Options
DataCareers
Improvement Techniques for streamlining business processes. Ie. error-proofing, value added assessment, process cycle time reduction, future-proofing, resilience, reliability, cost effectiveness etc. Excellent relationship building skills with stakeholders ITIL best practise, ideally v3 or v.4 ITIL certified , (BRMP is desirable but not essential) Strong desire to drive User Experience at all times and awareness of the User More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Northampton Business Directory
introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. - ITIL awareness, preferably supported by ITIL certifications - Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes - Understanding of Agile More ❯
London, England, United Kingdom Hybrid / WFH Options
Howden Joinery
introduction and ideally some Service Design. Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. ITIL awareness, preferably supported by ITIL certifications Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes Understanding of Agile More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯
us at an exciting time, with a top leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you’re an ITIL-qualified Senior Service Desk Engineer and enjoy a fast-paced tech scale up, we’d love for you to get in touch! Location: Kings Cross, London. (5 days per … Engineer experience with 1st and 2nd line support. Googlework space & Okta experience is essential Background in fast-paced tech scale-ups or marketplace environments. Experience in high growth companies. ITIL foundation certification. Strong diagnostic and problem solving skills with root cause analysis expertise. Service orientated with excellent communication skills, comfortable working with all levels including C-suite. Experience with More ❯
or Prometheus Configuration automation with Ansible Linux preferably Redhat/Centos Vmware Good Network skills (Firewalls & Switches) A driving license. You can have: Windows Server Knowledge A knowledge of ITIL processes, and ideally ITIL certified Experience: Have worked as a Systems Administrator/Engineer/DevOPS engineer and have a minimum of 3 years’ experience working with Linux. More ❯
or Prometheus Configuration automation with Ansible Linux preferably Redhat/Centos Vmware Good Network skills (Firewalls & Switches) A driving license. You Can Have Windows Server Knowledge A knowledge of ITIL processes, and ideally ITIL certified Experience Have worked as a Systems Administrator/Engineer/DevOPS engineer and have a minimum of 3 years’ experience working with Linux. More ❯
Ashford, England, United Kingdom Hybrid / WFH Options
emagine Consulting
. Experience with Microsoft Entra ID implementation. Knowledge of Access Management technologies (LDAP, OpenAM, MS AD). Master's degree in computer engineering or related field. Nice to Have: ITIL certification. Experience in Agile methodologies. Knowledge of ZeroTrust compliance. Fluent in additional languages apart from English. Other Details: Location: Switzerland/UK, hybrid working mode Team Structure: Collaborates with More ❯
and work flexible hours when needed Full UK driving licence Desirable (but not essential): Awareness of Microsoft 365 and Teams Certifications in Technology or Business Management PRINCE2 Foundation or ITIL qualifications Why Join Us? Be part of a forward-thinking team delivering real impact Develop skills that can lead to roles in Project Management, Technical Consultancy, and more Develop More ❯
qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You'll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯