M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) is required for a well-established consultancy based in Bristol, South West England. ALL LEVELS OF EXPERIENCE CONSIDERED If youre an experienced Microsoft 365/UC Specialist then wed love to hear from you. … and Unified Communications solutions to enterprise clients. As they continue to grow, theyre looking for a motivated M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) to join their Site Transition Team. Working as an M365 Teams Voice Engineer youll play a key … clients to coordinate resources and timelines Contribute to customer roadmaps and value delivery Participate in remote and on-site work as needed CANDIDATE REQUIREMENTS Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project More ❯
Umbrella Engagement - One/Two Days per week on site at Head Office in Northern England. Must hold an ITIL accreditation within Service Management - ideally Change Management. Must have significant experience around all aspects of Change Management and have worked within a Service Management Team in a fast paced Medium/Large sized Organisation. Chairing CAB etc... Initial More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualification. Proven experience as a Quality Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of Quality Assurance of data management reports. Proficiency in conducting audits and risk assessments. If More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Manchester Digital
related tech such as Terraform or CloudFormation - Enhanced experience of AWS cloud technologies, e.g., ECS, EC2, VPC, Lambda, CFS. Ideally AWS certified. - Observability Systems, e.g., New Relic, CloudWatch, SquadCast - ITIL Qualified or awareness of the framework. Bonus Qualifications: -Experience with Linux system administration and troubleshooting. -Basic knowledge of AWS cloud technologies such as EC2, S3, RDS, and ECS. -Exposure … to databases such as MySQL, MariaDB, or Cassandra. -Understanding of monitoring tools (New Relic, CloudWatch, Nagios). -Awareness of ITIL frameworks and structured service operations. -NISC2 or similar security qualifications or knowledge Why should you join us? Brand new collaborative, open-concept office for those days when you want to work collaboratively in person! We're located in the More ❯
Outstanding Opportunity to be involved within a great programme of Service Management work. Will need to have worked in a leadership role across ITIL Accreditated Change and Configuration Teams within medium to large sized/multi business unit teams. The successful candidate will have outstanding communication and stakeholder skills and hold a Service Management qualification in ITIL. Potential for More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
verbally or in written form. Who are we looking for? HNC\HND in IT or equivalent At least 2-3 years experience in the IT industry (IT\Business). ITIL qualification or expérience Business Information experience is useful (not essential) Business fluency in English (written and verbal). (essential) Experience in assisting with Project Estimates or tenders but not More ❯
Solihull, West Midlands (County), United Kingdom Hybrid / WFH Options
BAM UK & Ireland
verbally or in written form. Who are we looking for? HNC\HND in IT or equivalent At least 2-3 years’ experience in the IT industry (IT\Business). ITIL qualification or expérience Business Information experience is useful (not essential) Business fluency in English (written and verbal). (essential) Experience in assisting with Project Estimates or tenders but not More ❯
with external vendors. - Proficiency in infrastructure-as-code tools and CI/CD pipelines. Qualifications - Bachelor’s or Master’s degree in Engineering, Computer Science, or related field. - Advanced ITILcertification or equivalent process knowledge. Experience - 7+ years of experience in enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. … Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯
Market - Tackling a variety/multiple IT projects at programme level across applications, systems, data, upgrade of there UW platform - Ideally candidates who know development, testing, and even have ITIL certifications. -Strong Stakeholder management experience If you are of interest and meet the above requirements please apply More ❯
Market - Tackling a variety/multiple IT projects at programme level across applications, systems, data, upgrade of there UW platform - Ideally candidates who know development, testing, and even have ITIL certifications. -Strong Stakeholder management experience If you are of interest and meet the above requirements please apply More ❯