2nd Line Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Essex, England, United Kingdom
point Provide 1st and 2nd line support across office and operational environments Troubleshoot and resolve issues end-to-end, escalating where necessary Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Entra ID) Support M365 upgrades, migrations, and modernisation initiatives Manage users, permissions, mailboxes, and security policies … risks Ensure systems support security, compliance, and business continuity Skills & Experience Proven experience in an IT Administrator or senior support role Strong Microsoft 365 experience Experience with M365 migrations or upgrade projects Solid Windows desktop and server knowledge Good understanding of networking (LAN/WAN, Wi-Fi, firewalls ...