Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactive management, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle Fusion SaaS … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performancemanagement platforms. Provisioning & Configuration … Lead setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access More ❯
a detail-driven professional with a strong background in data analysis and index methodologies to take their career to the next level. The Role Our client has established Data Management as one of its strategic initiatives. The Data Services function is the centre of excellence for managing core business data such as security reference, pricing, analytics, account, index, issuer … etc. across the business functions and applications. The role will include day-to-day index data management, index on-boarding and involvement in Projects. Your role will be to work as a member of the Index Data Management Team which is part of Data Vendor Management within Data Services. What You'll Do Maintain the timeliness and … processes including the investigation and resolution of incidents. To act as one of the Index Data subject matter experts to internal data consumers and stakeholders. To gather and create management information data on the usage of index data across the business. To gather, analyse and communicate requirements from consumers worldwide and help prioritize the development. To assist in building More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
The Extracare Charitable Trust t/a Extracare Ltd
require to work on other DT projects as needed. About you: Experience of project management. Strong understanding of HR & Payroll end to end business processes, particularly around Employee Information Management, Time and Attendance Management, PerformanceManagement, Case Management, Employee Self-Service (ESS) & Manager Self-Service (MSS). Hands-on expertise on solution testing and organising … user acceptance testing. Experience of identifying and finding solutions to problems. Experience at identifying opportunities and evaluating and mitigating issues and risks. Knowledge of project management methodologies and frameworks, such as PRINCE 2 and Agile. Benefits Flexitime and hybrid working model (subject to criteria) Enhanced contributory Pension Enhanced Maternity & Paternity allowance 25 days annual leave plus statutory bank holidays More ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive … coordination and technical interface in major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers … to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service PerformanceManagement & Customer Support Monitor key service performanceMore ❯
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: PerformanceManagement: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
Today job requisition id JR Job Description: About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯
Our client, a London Borough is seeking a Programme Manager with the following skills and experience; Programme Leadership – Develop, implement, and oversee programme management frameworks including business cases, initiation documents, project plans, risk/issue logs, and reporting to ensure delivery of outcomes and benefits. Strategic Planning & Compliance – Scope and specify projects to meet organisational, statutory, and community requirements … living initiatives for local residents. Employment & Training Initiatives – Lead delivery of employment and training services, including hubs, apprenticeships, work placements, and partnerships with employers and training providers. Asset & Service Management – Oversee the operation and strategic use of community assets (e.g., centres, hubs), maximising social value, volunteering opportunities, and resident capacity building. Partnership Development – Forge and maintain relationships with local … expand opportunities and resources for residents. Circular Economy & Sustainability – Lead design, implementation, and evaluation of circular economy initiatives supporting estate decarbonisation, local SME growth, and green skills employment. Financial & PerformanceManagement – Ensure effective programme monitoring, evaluation, and reporting of outcomes, demonstrating financial stewardship and social impact delivery. Leadership & Governance – Support the Head of Service in team coordination, organisational More ❯
Portfolio Delivery to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
global strategic business owners (technical support, managed services).Lead and develop an internationally distributed team of 8 members.Drive a budget spend of approximately 50m$.Manage approximately 25 services partners performance geographically spread based on predefined KPI both financials and customer satisfaction based.Your thoughtful leadership and collaborative, consultative approach will drive the success of both regional and global business owners.You … requirements.You will own the full partner lifecycle: identification, capability assessment, commercial evaluation, contracting, onboarding, operational planning, transition, and "go live."You will establish and manage KPIs to ensure optimal performance in cost, value, service quality, customer satisfaction, and business agility. Key Responsibilities Drive the services partners business strategy, ensuring alignment with Ciena's global objectives and regional market needs. … solutions tailored to regional and global needs. Collaborate with regional and global Ciena services stakeholders, as well as the SPLM team, to align partner scope, commercial terms, contracts, and performance expectations with business and customer requirements. Prepare and oversee/drive negotiations of Service Partner Agreements in coordination with Ciena Legal and Procurement. Drive partner contracting and onboarding, supporting More ❯
the skills, tools, and standard approaches to deliver functional excellence, ensuring that they are focused on delivering value to the business. The Chapter Lead takes responsibility for the line management of the technical people within the tribe. At the same time, as a Chapter Lead you will operate as a Senior Engineer within the Claimsr Value Stream supporting your … pathway development for all technical squad members. Accountable for defining and setting compensation, benefits, and promotions for all members of the relevant Chapter. Accountable for providing and applying effective performancemanagement processes and mechanisms supporting squad leaders and product owners in increasing squad performance. Accountable for providing an inclusive environment where Chapter members have freedom and safety to … for ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment. Responsibilities Responsible for providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values. More ❯
Type: 2days onsite Job Description: Essential skills and experience Extensive hands-on implementation experience of core SAP ECC HCM modules with current subject matter expertise in Personnel Administration, Organisation Management, Time Management and SAP UK Payroll Extensive exposure to SAP ECC HCM modules like Personnel Management, Training & Event Management and PerformanceManagement Extensive exposure More ❯
Job Description:- Essential skills and experience- ·Extensive hands-on implementation experience of core SAP ECC HCM modules with current subject matter expertise in Personnel Administration, Organisation Management, Time Management and SAP UK Payroll ·Extensive exposure to SAP ECC HCM modules like Personnel Management, Training & Event Management and PerformanceManagement ·Extensive exposure to ABAP, preferably More ❯
Consultant (UK Payroll) 100% remote in UK > inside IR35 Extensive hands-on implementation experience of core SAP ECC HCM modules with current subject matter expertise in Personnel Administration, Organisation Management, Time Management and SAP UK Payroll Extensive exposure to SAP ECC HCM modules like Personnel Management, Training & Event Management and PerformanceManagement Extensive exposure More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
Lewes, East Sussex, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
317.13/day (Inside IR35). These roles will be hybrid working. Responsibilities: - Appraise initial Project proposals and provide ongoing review and guidance, support the delivery of an effective management and control mechanism for the creation, approval, delivery and post-implementation review of change projects across the organisation that will balance the need for effective governance whilst facilitating and … Ensure all projects meet the requirements of the Standing Financial Instructions, as well as all other internal policies and procedures. - Advise all parts of the organisation on effective change management processes to maximise the success and benefits of all investments in change including the use of business systems and new technology to facilitate better ways of working - Promote and … of the organisation and the Project Teams for national initiatives in the use of quality improvement techniques in support of the Corporate strategy and business plans - Responsibility for line management of staff for a range of different project staff from Project Support to Project Co-ordination staff. There is a responsibility to recruit, develop, train and undertake appraisal of More ❯
drive key people initiatives across the region to the HR Director based in Israel. You'll be the go-to expert for all things HR-from onboarding to offboarding, performancemanagement to perks. Your goal: to help us build a high performing, engaged, and inclusive workforce. No two days will be the same. Your key responsibilities will include … HR Operations : Lead the day-to-day HR operations across Europe, ensuring smooth execution of employee lifecycle processes such as onboarding, offboarding, probation, performance reviews, and development initiatives. HR Systems & Data : Own our HRIS (Workday) from a regional perspective-ensuring data accuracy, system compliance, and reporting integrity. Employee Relations : Advise and support managers and employees on workplace issues, performance … effectively and transparently. Compliance : Ensure HR practices comply with local employment laws in the UK, Spain, and Germany. Keep policies and procedures up to date and legally sound. Project Management : Lead or contribute to regional and global HR initiatives and process improvements, driving timely and successful outcomes. Change Management & Communication : Support leaders through organisational changes, ensuring clear and More ❯
applicable AWS Professional Services offerings, and successfully executing SOWs. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate … business development initiatives and provide portfolio guidance and oversight - Collaborating with ProServe Account Executives to identify and define customer business outcomes - Managing the Area P&L, optimizing team growth, performance, and utilization - Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews - Work with teams across AWS to … continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you More ❯
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
This role will establish and lead the central B2B analytics and insight hub, responsible for delivering the full suite of reporting, analysis and modelling to support our performancemanagement framework and broader business needs. The role also owns operationally critical processes such as broker commissions and internal commission schemes, ensuring integrity, control and timely execution. You will build … is comfortable working in a fast paced, dynamic environment that can challenge the status quo and help change perspectives on what good looks like. Responsibilities Lead the delivery of performance insight and reporting as per the B2B performance framework plan. Work with the Performance & Contract Management leadership to translate framework requirements into actionable reporting and insight … plans, incorporating stakeholder feedback on usability and value. Ensure delivery of high-quality, timely ad hoc analysis to support performance projects, regulatory requests (e.g. Ofgem RFIs), and business decision-making. Drive the development and evolution of data tooling, reporting platforms and modelling capabilities to meet business needs, in collaboration with the data engineering team, finance business partner and wider More ❯
seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet … production and future growth. - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. - Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships. - Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: - Direct end-to-end supply chain … sourcing strategies to enhance supply chain resilience. - Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. - Experience with contract negotiation and More ❯
Senior EPM Consultant – EPM (Enterprise PerformanceManagement), Functional Consultant, Anaplan, Financial Consolidation and Reporting (FCR), Reporting, Planning, Consulting, OneStream, SAP, BI, Client Facing, Pre Sales, Remote, Global delivery, £60,000 - £80,000 + OTE, Permanent Catch Resource Management are supporting a growing Anaplan Partner consultancy, searching for an experienced Senior EPM Consultant , to join their expanding professional … team. Recognised for delivering smart, forward-thinking EPM solutions, this organisation partners with global clients to implement technologies such as Anaplan Financial Consolidation and Reporting (FCR) and Anaplan Disclosure Management This position offers the chance to work across the full lifecycle of enterprise-scale projects—from early-stage scoping and estimating through to hands-on delivery. You’ll collaborate … budget, along with excellent stakeholder engagement and communication abilities. Desirable Familiarity with BI and dashboarding tools (e.g. SAP Analytics Cloud, Tableau, Qlik), along with experience or background in project management, finance, accounting, or business planning. Main Responsibilities : Lead end-to-end delivery of EPM projects, from pre-sales and scoping through to implementation and support. Collaborate with clients to More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … leadership capability, and drive adoption of new ways of working across complex stakeholder groups. Influencing and coaching: Guiding senior leaders through high-impact decisions on team structure, leadership development, performancemanagement, and talent planning. Analytics and insight: Using workforce data, capacity models, and transformation metrics to inform people strategies and deliver compelling narratives to senior audiences. End-to … end talent execution: Leading the delivery of all cyclical people processes-including talent reviews, succession planning, performancemanagement, engagement, and compensation. Cross-functional collaboration: Partnering with Finance, HR Centers of Excellence, and IT Strategy & Transformation teams to align talent and capability strategies with business delivery outcomes. Leadership presentation and storytelling: Crafting executive-ready materials to support decision-making More ❯
St. Helens, Merseyside, North West, United Kingdom
Handepay
plays a pivotal role in leading, coaching, and developing a team of Business Development Executives (BDEs) and Business Development Managers (BDMs) within their designated territory. Responsible for driving sales performance, embedding the Handepay sales methodology, and ensuring consistency in execution, the ASM is a key link between frontline sales activity and Senior Leadership. Must be local to Haydock, Merseyside. …/BDMs to achieve area sales targets. Deliver structured induction, bootcamps, and ongoing training in line with the Handepay sales methodology. Conduct regular 1-1s, field coaching, and performance reviews using the competency framework. Drive a culture of accountability, resilience, and continuous improvement. Support team progression along the career pathway (BDE → BDM → Senior BDM). Sales & PerformanceManagement Own the area sales target and deliver against agreed KPIs. Monitor daily activity including prospecting, CRM usage, pipeline management, and conversion rates. Ensure consistent adoption of the sales methodology across all stages: Prospecting & data generation Appointment setting Pitching & closing Onboarding and customer retention Analyse sales performance trends, identifying coaching opportunities and corrective actions. Operational Excellence More ❯
between Finance and Sales, ensuring revenue growth is aligned to strategic goals and risk is managed through the contracting process. This role therefore combines financial control, commercial governance, and performancemanagement and so will also have a dotted reporting line into the Chief Financial Officer (CFO). . The role works with key stakeholders to shape pricing strategies … sales forecasts, tracking progress, accuracy, and variances. Own and challenge the sales forecast process pipeline validation, bookings conversion, ARR/MRR outlook. Deliver accurate reporting on revenue, bookings, and performance vs. target. Monitor deal slippage, conversion rates, and forecast accuracy. Create and maintain dashboards for KPIs such as forecast accuracy, margin variance, completion rates, trade spend ROI, and pipeline … health. Produce monthly commercial performance reports. Sales Performance Drive performance via strategic metrics across Account Management and Sales teams. Define and track sales KPIs (quota attainment, win rates, sales cycle length, churn, upsell). Provide actionable insights and recommendations to CRO and CFO. Prepare board-ready reporting on sales performance and pipeline health. Commercial Governance More ❯