South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯
Employment Type: Permanent, Part Time, Work From Home
Weybridge, Surrey, England, United Kingdom Hybrid / WFH Options
K-People Europe Limited
as a strategic advisor, collaborating closely with leaders to drive HR initiatives and align them with organisaitonal goals. This role is pivotal in addressing key areas such as Talent management, Performancemanagement, and Employee engagement, while leveraging data to inform decision-making and drive meaningful change across the business. [Key Accountabilities] (1) Strategic Business Partner - Develop deep … to identify their needs and deliver effective HR strategies and initiatives - Utilise data, metrics, evidence for decision making and implement meaningful changes Suggest new HR strategies to enhance organisational performance and employee engagement (2) Talent Management - Oversee the company’s recruitment process, including updating procedures and policies regularly to identify and retain high-potential employees - Advise managers on … recruitment needs effectively. - Manage and optimise various recruitment channels to attract top talent. - Conduct Comprehensive interviews to assess candidate suitability. - Provide coverage for the HR coordinator when unavailable. (3) PerformanceManagement - Lead the bi-yearly goal-setting and evaluation process across all branches. - Implement and manage the appraisal process using Workday. - Facilitate communication between employees and managers throughout More ❯
North Cumbria Integrated Care NHS Foundation Trust
our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯
transform and grow into the ultimate automation solutions trusted partner, capable of solving any industrial automation challenge. The Director of Engineering is accountable for all technical engineering groups' execution performance in terms of achieving functional and project performance targets, including project quality, schedule, cost,and technical functional excellence. The Director of Engineering, as a people manager, is responsible … for building and coaching/mentoring the group resources through engagement, connection, development, performancemanagement, and hiring plan/strategies. This will also include management of the group through resourcing planning and prioritization, capacity planning, and meeting group chargeability targets. The Director of Engineering will collaborate with the General Manager, International President, group leaders, and cross-functional … and develop processes, standards, best practices, and tools that will boost the team's effectiveness and efficiency. It is critical to fully engage with Customers, Employees, Partners, and Convergix Management Teams to communicate challenges, set expectations, and predict risks to be successful at delivering an extraordinary customer experience (ECE) as well as an extraordinary employee experience (EEE). What More ❯
PCN indicators Manage practice finances including budgets financial reporting invoicing and debt recovery to ensure sustainability and profitability Recruit induct manage and support staff clinical and nonclinical including appraisals performancemanagement payroll and pension oversight Ensure premises and equipment compliance with legal health and safety and infection control standards Maintain compliance with NHS frameworks CQC GDPR and other … on digital transformation initiatives Develop business cases for service improvements and represent the practice at meetings with PCN ICB external stakeholders and neighbouring practices Coordinate business continuity and risk management planning Support safeguarding and ensure policies are understood and followed by all staff About us Walkden Medical Centre has proudly served our community since 1962 from our purpose-built … Manage practice finances including budgeting, financial reporting, invoicing and debt recovery to ensure sustainability and profitability Recruit, induct, manage and support all staff both clinical and nonclinical including appraisals, performancemanagement, payroll and pensions Ensure compliance with legal health and safety and infection control standards as well as NHS frameworks CQC GDPR and other regulatory requirements Lead on More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
and risk management. You will personally contribute across a wide variety of areas, including running the processes through which we set annual and quarterly objectives and key results, overseeing performancemanagement and reporting, and ensuring that we have good governance in all of our operating entities. The ideal candidate will have a track record of managing global operations … we operate, including making sure that Trustees and Executives have access to appropriate external legal and professional advice as required. Run the Foundation's processes for business planning and performancemanagement, working closely with the Executive and Leadership team to ensure that we have clear goals and good quality information on how well we are performing. Run the … Foundation's risk management process, working with colleagues to ensure that the risk register is regularly reviewed and that mitigating actions are identified and implemented. Lead the development and implementation of the Foundation's sustainability plan as we work towards net zero. Ensure that the Foundation has the IT systems, productivity tools, and business processes that it needs to More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performancemanagement, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performancemanagement … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯
Product Delivery Group . The Senior Project Manager will be responsible for her/his project/work package on-time delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. She/He will provide leadership to strategically manage risks & opportunities and ensure that the project/work package follows high standards in … OTD') and financial objectives (sales, margin, billing, cash) for the GE scope. Ensure Project Reviews governance in line GE Grid Solutions Operating rhythm with a key focus on Risks Management and related mitigation plans. Lead & coach a multi-cultural cross-functional project team composed of Engineering, Procurement, Construction, Project Controls (cost & planning), Finance, Contract Management Project Execution Strategy … Based on the contract, contribute to implement the overall strategy for the execution of the project to achieve the project performance goals. Communication: represents GE towards the customer; controls and manages this interface and relationship. Manages the internal and external communication loop. Coordinate with consortium partner Project Organization: Sets up and secures the necessary resources for the execution of More ❯
.NET Framework and .NET Core (C#) Experience in API (REST, GraphQL) design and development Experience in relational database design and optimization (MSSQL, MySQL, etc.) Experience in the deployment and management of cloud (AWS, Azure, etc.) assets Appreciation of the full SDLC, proactive involvement in shaping the delivery prior and during development, through QA phase, and post-release support Be … representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific … responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performancemanagement process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performancemanagement, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Assystem GmbH
the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
a Technical Team Manager to lead and mentor a team of 11 IT support professionals ranging from junior to senior engineers, network specialists, and infrastructure technicians. This is a management-first position, offering the opportunity to shape the service desk's performance, structure, and culture. Based on-site in Bracknell, this is an ideal opportunity for a motivated … across 1st, 2nd, and 3rd line activities. You will: Oversee daily team operations, ensuring efficient resolution of support tickets. Monitor SLAs and KPIs to drive continuous service improvements. Provide performancemanagement, mentoring, workflow assignment, and escalation handling. Generate performance reports and present findings to the senior leadership team. Act as a key liaison with internal stakeholders and … infrastructure, especially the Microsoft stack: Windows Server, Windows OS, Exchange, Active Directory, VMware, and Microsoft Service Centre products. Understanding of networks, particularly Cisco or Juniper devices. Proven experience in performance and people management (team of 5+). Experience with absence management, performance reviews, and workflow tracking. Ability to generate, analyse and present team performance data. More ❯
fostering an inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting … and monitoring the end-to-end Operational Service Level Agreement (SLA) framework. Key Accountabilities or Responsibilities: Strategic Leadership & Vision Define and execute the strategic roadmap for Operations MI and performance reporting, aligning with overall business objectives. Champion the adoption of advanced analytics and data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure More ❯
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: PerformanceManagement: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: PerformanceManagement: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
Today job requisition id JR Job Description: About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯
Pfizer Ltd, Walton Oaks, Dorking Road, Tadworth, Surrey, England
Cogent Ssc Limited
with the aligned IIS manager to collectively enable data-driven decision-making through the creation and maintenance an analytics ecosystem. This will include, but not be limited to, business performancemanagement reporting and visualisation, resource optimization analytics, sub-national/account-level opportunity mapping, analytics innovation, advanced modelling execution and partnership with the brands on strategic analytical priorities. … analytics including predictive modelling, data science and machine learning, as needed Seek continuous improvement, including identification of new capabilities and/or data to maximize Pfizer’s competitive advantage PerformanceManagement/Forecasting/Operating Plan Support: Monitor portfolio performance and deliver accurate and effective performance measurement solutions are built and maintained Monitor the external marketplace …/competitive landscape and ensure clear insights are driving commercial decisions Support data modelling and forecasting needs, including for LRF and operating plans. Primary Market Research Management: Support PMR execution and identify opportunities to elevate PMR data to enrich secondary analytics and/or execute innovative uses of existing data Accountable for meeting compliance and corporate SOP obligations of More ❯
the skills, tools, and standard approaches to deliver functional excellence, ensuring that they are focused on delivering value to the business. The Chapter Lead takes responsibility for the line management of the technical people within the tribe. At the same time, as a Chapter Lead you will operate as a Senior Engineer within the Claimsr Value Stream supporting your … pathway development for all technical squad members. Accountable for defining and setting compensation, benefits, and promotions for all members of the relevant Chapter. Accountable for providing and applying effective performancemanagement processes and mechanisms supporting squad leaders and product owners in increasing squad performance. Accountable for providing an inclusive environment where Chapter members have freedom and safety to … for ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment. Responsibilities Responsible for providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values. More ❯
in leading the smooth transition of contracts and FM systems, ensuring high standards and seamless operations. You will have the opportunity to work collaboratively with cross-functional teams, driving performance, managing suppliers, and implementing innovative solutions to enhance our services. With a focus on communication, problem-solving, and data analytics, you will contribute to our goal of delivering exceptional … propose enhancements to improve our capabilities. Your role will also involve establishing commercial impact and requirements of supplier changes, validating contractual payments, ensuring accurate FM system information, monitoring supplier performance, and effectively communicating updates and risks to stakeholders. Who you are You are an experienced professional with a strong background in systems management, contract management, and project … for Sainsbury's Group FM. Your creative thinking, problem-solving skills, and data analytics abilities enable you to identify root causes, trends, and opportunities for process enhancements. Strong systems management, contract/project management, and performancemanagement skills, along with exceptional communication and problem-solving abilities, will be vital in ensuring the success of this role More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Poutrix
sustainable design solutions for leading public and private sector clients. The role provides a variety of interesting projects, opportunities for career progression and will combine technical delivery and deliverables management with hands-on design work. We are seeking to locate a career minded Principal Engineer who has gained proven work experience in leading the design and management of … would manage the delivery of projects to meet budget, timeframe and quality targets, meeting or exceeding client expectations, work on bidding, support the growth of our team through line management and mentoring, and be an active member of our Community of Practice which aims to improve standardisation and quality. Role accountabilities: Reporting to the Technical Director/Associate Technical … Director, you will be responsible for leading project teams and supporting the wider growth strategy of the Enabling Infrastructure team with line management responsibilities. You will lead by example through the successful delivery of infrastructure, highways and drainage projects. Project duties will include the preparation of design solutions at various stages of a project; production management of drawings More ❯
sustainable design solutions for leading public and private sector clients. The role provides a variety of interesting projects, opportunities for career progression and will combine technical delivery and deliverables management with hands-on design work. We are seeking to locate a career minded Principal Engineer who has gained proven work experience in leading the design and management of … would manage the delivery of projects to meet budget, timeframe and quality targets, meeting or exceeding client expectations, work on bidding, support the growth of our team through line management and mentoring, and be an active member of our Community of Practice which aims to improve standardisation and quality. Role accountabilities: Reporting to the Technical Director/Associate Technical … Director, you will be responsible for leading project teams and supporting the wider growth strategy of the Enabling Infrastructure team with line management responsibilities. You will lead by example through the successful delivery of infrastructure, highways and drainage projects. Project duties will include the preparation of design solutions at various stages of a project; production management of drawings More ❯
team is seeking a Sr. Global Commodity Manager, EU to lead our European supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our European supply chain ecosystem while supporting our robotics technologies portfolio. As Sr. Global Commodity Manager, EU, you will direct strategic initiatives across multiple commodity areas, including sheet … production and future growth - Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs - Lead regional footprint optimization and capacity planning initiatives Supplier Relationship Management & Performance: - Manage executive-level supplier relationships and strategic partnerships - Establish and govern a comprehensive supplier performancemanagement framework. Operational Excellence: - Direct end-to-end supply chain … execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply chain operations - Experience managing mechanical and electromechanical components and assemblies suppliers in manufacturing More ❯