Performance Management Jobs in the UK excluding London

1 to 25 of 247 Performance Management Jobs in the UK excluding London

Manager, Finance Transformation - Finance Consulting (Value & Performance Management) UKI

Lakenheath, Suffolk, United Kingdom
Ernst & Young Advisory Services Sdn Bhd
of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, Finance Transformation - Finance Consulting (Value & Performance Management) - UK Are you passionate about Value & Performance Management and Finance transformation enabled by technology? The opportunity: Finance consulting works with clients to address mission-critical … issues related to company-wide performance, creating value and delivering world-class future finance capabilities, leveraging the EY brand as impartial, trusted advisors. You will work in multi-disciplinary teams for some of the biggest and most recognised corporate brands in the world, applying the latest technologies and analytical methods to help drive their business performance and digital … finance transformation agendas that make a real difference to our working world. A growth area for us is Value & Performance Management (VPM) and how technology enables control, automation, efficiency and value growth-empowering strategic budgeting, planning, and forecasting, integrated business planning, consolidation, performance management and KPIs, data management, business partnering, AI enablement, cost reduction and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technology, Governance & Reporting - Career Returner Programme

Auchtermuchty, Fife, United Kingdom
M&GPrudential
money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it … arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Director of Governance, Performance and Talent Management will lead the development and execution of governance frameworks, performance management disciplines, and technology business management practices to elevate organisational effectiveness. This … senior leader will ensure that technology investment consistently delivers measurable business value, while cultivating a high-performance culture across the Technology function. It will also drive activities to ensure the attraction, development, engagement and retention of our people and top talent. The role is accountable for driving transparency, strategic decision-making, and commercial optimisation across technology cost structures and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Carlisle, United Kingdom
North Cumbria Integrated Care NHS Foundation Trust
our Digital Programmes team. The post holder will manage projects, and be a key team member, helping to support a transformational digital modernisation programme. Are you experienced in project management, looking to join a professional programme team and be supported in the role and with your development by our team of project management professionals? The post holder will … successful projects developing and managing teams identifying and monitoring risks and issues consolidating and documenting the fundamental components of projects establishing and maintaining governance arrangements business case development benefits management and realisation financial and commercial management Managing stakeholders, taking account of their levels of influence and particular interests Planning and resource management About us At NCIC, we … or be able to demonstrate an equivalent level of knowledge PRINCE2 Certified Practitioner Evidence of continuous personal development Desirable MS Project Professional/Project Web App MS Office Benefits Management Change Management NHS Digital Clinical Safety Leadership & Management Managing Successful Programmes Certified Practitioner Experience Essential Demonstrable experience of managing complex projects, preferably using PRINCE2 Evidence of working More ❯
Employment Type: Fixed-Term
Salary: £47810.00 - £54710.00 a year
Posted:

Service Centre Shift Leader (Previous Relevant Experince is Required)

Hereford, Herefordshire, United Kingdom
Telent
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Centre Shift Leader (Previous Relevant Experince is Required)

Brockhampton, Herefordshire, UK
Telent
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Posted:

Service Desk Operations Lead (Previous Relevant Experince is Required)

Brockhampton, Herefordshire, UK
Telent
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Posted:

Service Centre Shift Leader - Leadership in 24/7 Dynamic Environment (Previous Relevant Experince is Required)

Brockhampton, Herefordshire, UK
Telent
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Posted:

Service Centre Shift Leader

Camberley, Surrey, South East, United Kingdom
Telent Technology Services Ltd
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Employment Type: Permanent
Posted:

Performance and Reporting Manager

Mansfield, Nottinghamshire, United Kingdom
TurnerFox Recruitment
Performance & Reporting Manager Mansfield - Hybrid c£37,372 - £41,525 Are you passionate about turning data into meaningful insights that drive real change? Do you thrive on improving processes, supporting projects, and influencing decision-making at every level? If so, this could be the perfect next step for you! We're working with a local government organisation to recruit … a Performance & Reporting Manager a key role in supporting the delivery of vital environmental programmes across the UK. What's in it for you? A role with real purpose - making a positive impact on the environment and communities A collaborative and supportive workplace culture Opportunity to design and maintain a Single Source of Truth dashboard to shape programme delivery … strategy and governance A permanent role offering stability and the chance to develop your career What you'll be doing: Building and maintaining dashboards to monitor programme and project performance Supporting project managers in tracking KPIs and making data-driven decisions Producing clear, concise reports for leadership and stakeholders Driving process improvements to ensure efficiency and accuracy in reporting More ❯
Employment Type: Permanent
Salary: £37372 - £41525/annum Fantastic Benefits
Posted:

Customer Support Team Supervisor (Previous Relevant Experince is Required)

Brockhampton, Herefordshire, UK
Telent
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Posted:

Performance Nutrition Lead

Manchester, Lancashire, United Kingdom
City Football Group
reside. Together with our passionate fans and valued network of partners, we are developing Manchester City's future history. We're looking for an experienced leader to drive our Performance Nutrition strategy across all phases of the Academy, ensuring player health and performance are optimised at every stage of development. Working closely with 1st team Performance Services … in line with Premier League Category 1 Academy requirements. This role combines strategic vision with hands-on leadership, managing and developing a dedicated team of full- and part-time Performance Nutrition staff. This is Your City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private … healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Lead & manage Academy Performance Nutrition team to deliver age & stage-specific Performance Nutrition support across the Academy ensuring the objective measurement, benchmarking and tracking of the effectiveness of nutritional interventions across the pathway. Lead to the planning More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Team Leader

Camberley, Hawley, Hampshire, United Kingdom
Morson Talent
look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Employment Type: Contract
Rate: £16.00 - £18.00/hour None
Posted:

Customer Service Team Leader

Camberley, Surrey, South East, United Kingdom
Morson Talent
look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Employment Type: Contract
Rate: £16 - 18 per hour + None
Posted:

Partner Service Delivery Manager

Wigan, Greater Manchester, North West, United Kingdom
Arrow XL Ltd
Service Delivery Manager Wigan or Worcester £50,000 - £65,000, £6,600 car allowance + other excellent benefits ?Do you have at least 7 years experience in contract and performance management within a complex logistics or delivery partner environment? ?Are you a collaborative leader who builds strong relationships and fosters continuous improvement across third-party networks? ?Do you … supportive and collaborative environment. Youll lead the operational and financial delivery of our Delivery Partners, ensuring services are consistently delivered to the highest standards and aligned with contractual and performance expectations. Youll support and develop partners to be flexible and high performing, using regular reviews and innovative approaches to overcome challenges and drive improvement. Youll work closely with internal … providers in a fast-moving environment. Youll bring experience managing high-value contracts or delivery operations, ideally in the £10-20 million range, with a strong grasp of commercial performance and financial accountability. Experience in freight, courier, or warehouse operations will be particularly well suited to this role. If you're ready to make a difference in a fast More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Regional People Advisor (EMEA)

London Colney, Hertfordshire, United Kingdom
Ascendion
Middle East, and Africa region. This role supports the implementation of HR initiatives that align with global strategy while respecting regional nuances. You will provide expert advisory services across performance management, employee relations, compliance, and culture-building. Key Responsibilities Offer expert HR advisory support to leaders across EMEA, ensuring compliance with regional employment laws and HR best practices. … Translate enterprise-wide HR programs into regionally-tailored solutions that reflect cultural and legal requirements. Advise on performance management , including appraisals, development plans, and coaching for people leaders. Provide guidance on employee relations issues , conflict resolution, and conduct investigations aligned with local and global standards. Collaborate with COEs and regional partners to deliver training and talent development initiatives … HR generalist or advisory experience, preferably within EMEA or a multinational context. Strong knowledge of UK and regional employment legislation , HR compliance, and cultural nuances. Demonstrated experience in managing performance management , employee relations, and stakeholder coaching. Excellent analytical mindset with the ability to interpret HR data to support workforce decisions. Strong communication and influencing skills across all levels More ❯
Employment Type: Permanent
Posted:

Supply Chain Manager

london, south east england, united kingdom
Nscale
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performance management, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performance More ❯
Posted:

Supply Chain Manager

slough, south east england, united kingdom
Nscale
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performance management, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performance More ❯
Posted:

Supply Chain Manager

london (city of london), south east england, united kingdom
Nscale
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performance management, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performance More ❯
Posted:

FMP Oracle Environment Manager - SC Cleared

London, South East, England, United Kingdom
Lorien
Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactive management, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle Fusion SaaS … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performance management platforms. Provisioning & Configuration … Lead setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Project Lead (Digital Transformation)

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
The Extracare Charitable Trust t/a Extracare Ltd
require to work on other DT projects as needed. About you: Experience of project management. Strong understanding of HR & Payroll end to end business processes, particularly around Employee Information Management, Time and Attendance Management, Performance Management, Case Management, Employee Self-Service (ESS) & Manager Self-Service (MSS). Hands-on expertise on solution testing and organising … user acceptance testing. Experience of identifying and finding solutions to problems. Experience at identifying opportunities and evaluating and mitigating issues and risks. Knowledge of project management methodologies and frameworks, such as PRINCE 2 and Agile. Benefits Flexitime and hybrid working model (subject to criteria) Enhanced contributory Pension Enhanced Maternity & Paternity allowance 25 days annual leave plus statutory bank holidays More ❯
Employment Type: Contract, Work From Home
Rate: £45,000
Posted:

Network Operations Manager

Ipswich, Suffolk, East Anglia, United Kingdom
Zachary Daniels
growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify … continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: Performance Management: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards. Operational Process Expertise: Deploy lean processes across … the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring More ❯
Employment Type: Permanent
Posted:

IT Specialist - SAP Infrastructure & Platforms

Belfast, United Kingdom
Airbus
Today job requisition id JR Job Description: About the Role This is a critical technical role within our newly established IT team in Belfast, instrumental in ensuring the stability, performance, and security of our SAP landscape . You'll be the on-site digital/IM representative for infrastructure and platform activities, providing a vital link between our local … IT tools and services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's IT team as they implement a new SAP S/4HANA system. … driving decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our SAP environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep technical SAP expertise, lead key projects and activities , and contribute strategically to the success More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Programme Manager - Community Development

London, South East, England, United Kingdom
MAYFLEET RECRUITMENT LIMITED
Our client, a London Borough is seeking a Programme Manager with the following skills and experience; Programme Leadership – Develop, implement, and oversee programme management frameworks including business cases, initiation documents, project plans, risk/issue logs, and reporting to ensure delivery of outcomes and benefits. Strategic Planning & Compliance – Scope and specify projects to meet organisational, statutory, and community requirements … living initiatives for local residents. Employment & Training Initiatives – Lead delivery of employment and training services, including hubs, apprenticeships, work placements, and partnerships with employers and training providers. Asset & Service Management – Oversee the operation and strategic use of community assets (e.g., centres, hubs), maximising social value, volunteering opportunities, and resident capacity building. Partnership Development – Forge and maintain relationships with local … expand opportunities and resources for residents. Circular Economy & Sustainability – Lead design, implementation, and evaluation of circular economy initiatives supporting estate decarbonisation, local SME growth, and green skills employment. Financial & Performance Management – Ensure effective programme monitoring, evaluation, and reporting of outcomes, demonstrating financial stewardship and social impact delivery. Leadership & Governance – Support the Head of Service in team coordination, organisational More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Chapter Lead (Guidewire)

Cardiff, South Glamorgan, United Kingdom
Admiral Group Plc
the skills, tools, and standard approaches to deliver functional excellence, ensuring that they are focused on delivering value to the business. The Chapter Lead takes responsibility for the line management of the technical people within the tribe. At the same time, as a Chapter Lead you will operate as a Senior Engineer within the Claimsr Value Stream supporting your … pathway development for all technical squad members. Accountable for defining and setting compensation, benefits, and promotions for all members of the relevant Chapter. Accountable for providing and applying effective performance management processes and mechanisms supporting squad leaders and product owners in increasing squad performance. Accountable for providing an inclusive environment where Chapter members have freedom and safety to … for ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment. Responsibilities Responsible for providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Leader, Service Partner Management - EMEA, APAC & Subsea

Belfast, United Kingdom
Ciena Corporation
global strategic business owners (technical support, managed services).Lead and develop an internationally distributed team of 8 members.Drive a budget spend of approximately 50m$.Manage approximately 25 services partners performance geographically spread based on predefined KPI both financials and customer satisfaction based.Your thoughtful leadership and collaborative, consultative approach will drive the success of both regional and global business owners.You … requirements.You will own the full partner lifecycle: identification, capability assessment, commercial evaluation, contracting, onboarding, operational planning, transition, and "go live."You will establish and manage KPIs to ensure optimal performance in cost, value, service quality, customer satisfaction, and business agility. Key Responsibilities Drive the services partners business strategy, ensuring alignment with Ciena's global objectives and regional market needs. … solutions tailored to regional and global needs. Collaborate with regional and global Ciena services stakeholders, as well as the SPLM team, to align partner scope, commercial terms, contracts, and performance expectations with business and customer requirements. Prepare and oversee/drive negotiations of Service Partner Agreements in coordination with Ciena Legal and Procurement. Drive partner contracting and onboarding, supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Performance Management
the UK excluding London
10th Percentile
£42,793
25th Percentile
£46,625
Median
£57,500
75th Percentile
£80,625
90th Percentile
£91,250