private healthcare, dental care, income protection and life assurance. 20 days annual leave plus statutory UK bank holidays. What You'll Do The Business Process Manager will lead efforts to design, document, and critically review processes within the organisation. They will identify opportunities for automation, streamlining to improve efficiency … and effectiveness and support change programs with process documentation where required. Key responsibilities will include: Develop and own the framework for process documentation ensuring consistency and quality. Engage with stakeholders across IT and business teams to map and analyse current-state processes. Identify and propose opportunities for processimprovement, automation, and AI integration. Oversee the creation and maintenance of process documentation using tools like Visio, ensuring it remains relevant and actionable. Lead workshops and facilitate discussions to gather process inputs and validate outputs with stakeholders. Collaborate with analysts and IT teams to define requirements More ❯
Continuous Improvement Expert, Global Talent Solutions This is a Fixed Term Contract role. Global Talent Solutions (GTS) Operational Excellence is seeking an ACES Continuous Improvement Expert to support the process optimization initiatives. The successful candidate for this role will be a fast, clear and independent thinker who … support decision-making and strategic planning. BASIC QUALIFICATIONS - 3+ years of human resources experience - Experience with HR processes and systems PREFERRED QUALIFICATIONS - Experience with processimprovement and stakeholder management - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Our inclusive culture empowers Amazonians to … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying More ❯
areas they are focusing on is to design and implement next generation activities - reformulating operating models, optimizing processes and installing automation. As a Senior Process Mining Consultant, you play a key role in shaping our clients' strategic goals by transforming raw data into actionable insights. You collaborate closely with … the project team to deliver impactful, data-driven solutions that maximize value for clients. Leveraging cutting-edge process mining tools like Celonis EMS, ABBYY Timeline, SAP Signavio, ARIS, or UiPath Process Mining, you stay ahead with the latest features and functionalities to drive innovation and results. Your tasks … will include: Transform clients' strategic goals into impactful process mining solutions that drive results. Design and lead implementation projects to deliver tailored, effective solutions for every use case. Leverage process mining technology to uncover inefficiencies and pinpoint their root causes, working closely with the client for impactful solutions. More ❯
onboarding specialists to ensure new customers have a seamless and high-quality onboarding experience. This includes running 1:1s and team meetings, coaching, and processimprovement for direct reports. Process Optimization & Automation: Design, implement, and continuously refine scalable processes to improve operational efficiency and onboarding workflows, ensuring … onboarding process. Act as an escalation point for customer issues and work to implement new product and procedural changes to enhance the customer experience. Process Documentation & Standardization: Develop and maintain clear operational guidelines and documentation to ensure consistency, scalability, and continuous improvement in both operational and onboarding processes. … deadlines. Preferred Qualifications: Experience in a fast-paced, high-growth SaaS or technology company. Advanced knowledge of customer onboarding operations. Experience with automation and process optimization tools. Experience with project management and managing multiple programs and projects concurrently. Languages: English and French. Salary: £40,000-48,000 basic salary More ❯
Key job responsibilities The Program Specialist in this role will have the below responsibilities: Analyze SOPs and data behind SAFE-T claims and identify processimprovement ideas, targeting improvement of Seller experience, Investigator experience, and operational efficiency. Audit Investigations Operations regularly to identify SOP/Process … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying More ❯
and issues through established tracking and resolution processes. Technical Support: Provide comprehensive technical support to customers while analyzing complex issues and proposing optimal solutions. ProcessImprovement: Apply continuous improvement methodologies to analyze, understand, and enhance existing program management processes and workflows. A day in the life Based … portal site for creators, APIs, data feeds, and reporting interfaces; (2) providing technical support and solutions to creators while monitoring program performance and identifying improvement opportunities; (3) contributing to business documentation such as WBRs (Weekly Business Review) and QBRs (Quarterly Business Review), and participating in review meetings to present … program performance to JP and WW stakeholders; and (4) driving product roadmap development and process improvements, while balancing business priorities with technical requirements to achieve annual goals (OP1, OP2). About the team Associates Program team focuses on expanding our affiliate marketing partner coverage and activities, and Product Sales More ❯
Acquisition teams to ensure their system needs are met. Provide hands-on support for system-related queries and issues from the HR admin inbox. ProcessImprovement: Identify process enhancements and advocate best practices within the HR Systems function. Assist in developing system processes and standard operating procedures More ❯
you. Your key skills and capabilities: Communication and stakeholder management skills - translate to both technical/non-technical audiences Business analysis, requirements capture, documentation Process and system analysis, processimprovement - as-is and to-be process mapping, UML diagrams Problem solver and can develop solutions with More ❯
Job Title: Global Process Owner - Outside IR35 Location: Onsite 3 days per week - Hertfordshire Salary/Rate: £650 per day - Outside IR35 Start Date: 26/05/2025 Duration: 6 months We have a great opportunity to work on a business transformation project. Our client is looking for … an experienced Global Process Owner to join them on a 6-month contract working outside IR35. Job Responsibilities/Objectives: Own and govern the global Source to Cash and Order to Cash processes, ensuring consistency, scalability, and efficiency. Design, implement, and optimise S2C and O2C workflows across all regions … and business units. Collaborate with key stakeholders (Sales, Procurement, Finance, Legal, IT) to align process improvements with business strategy. Identify bottlenecks, risks, and inefficiencies, and develop solutions to drive operational excellence. Define key process metrics, KPIs, and reporting structures to measure performance and compliance. Act as the escalation More ❯
customers are being maintained. Key job responsibilities: Track existing metrics to detect & remove defects Line haul performance management (e.g. on-time truck performance) Continuous Improvement Management Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners. Support Contract management and contract compliance for partners Q4 … planning and execution (Amazon Peak) Support the Operations Planning (OP) Process: goal settings Prepare and participate in recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans) Maintain and improve communication, process and Fulfillment Center/partner interface Develop relationships with Partners to … a Transport CPC Qualification Driver management experience A degree Experience in supply chain Experience in program or project management Experience in defining and implementing processimprovement initiatives using data and metrics Experience working cross-functionally with tech and non-tech teams Knowledge of Excel (Pivot Tables, VLookUps) at More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
Kenna Recruitment Ltd
on support for system-related queries and issues from the HR admin inbox. Produce routine and ad-hoc reports for HR and business stakeholders. ProcessImprovement Identify process enhancements and advocate best practices within the HR Systems function. Assist in developing system processes and standard operating procedures More ❯
governance structure for financial planning and decision-making. Ensure that all financial activities are conducted within a framework of strong internal controls and compliance. ProcessImprovement: Identify and implement process improvements to enhance financial efficiency and accuracy. Team Leadership: Lead, mentor, and develop the finance operations team More ❯
include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. Must Have Demonstrable commercial experience … of effectively working independently as a Business Analysis. A track record of delivering tangible process improvements utilising Lean, Six Sigma or other processimprovement techniques. Experience of Business Process Modelling, levelling methods and/or BPMN 2.0 experience. Previous experience of delivering in an iterative, or More ❯
awareness, training and engagement at all levels Conduct regular wellbeing, health and safety audits and inspections across construction and operational sites, identifying areas for improvement and ensuring that corrective actions are implemented Ensure that the incident escalation process is followed Support incident management and lead investigation of incidents … WH&S regulators Maintain WH&S register of legislation, identifying new requirements Champion ISO45001 certification Through due diligence, be VIRTUS Germany beacon for change - processimprovement, continual improvement, enhancement of WH&S standards. Any other reasonable requests made by your line manager. The Requirements You will possess … preferable) Experience in the data centre construction sector, experience either directly or indirectly with hyperscale data centre operators, lease providers or allied high complexity, process driven, sectors Demonstrated ability to lead teams More ❯
decisions and online user experience. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon's core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi … those into everyday practices. Key Result Areas Responsibility for meeting operational and business goals Driving appropriate data oriented analysis, adoption of technology solutions and processimprovement projects to achieve operational and business goals. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations … reports etc. Ability to represent data and communicate effectively to handle escalations. Drive weekly or monthly discussions with stakeholders and influence decisions for the process with data. Analyzes data and is responsible for highlighting gaps, recommends solutions and drives and influences decisions. Manages escalation/resolves complex tickets including More ❯
Business Systems & Process Analyst Location: Hessle Salary: Up to £50,000 + Benefits Autonomy, variety, and the chance to make systems truly work for the people using them. We re working with a well-established business that s on a journey of modernisation and process improvement. They re … now seeking a Business Systems & Process Analyst to join the team and take ownership of how their systems support operational excellence. This is a role with real scope to make your mark, you will have the autonomy to assess and evolve the company through technology. You ll be the … key Business Systems & Process Analyst reporting into Group IT Leadership improving how things get done across departments, from ERP workflows to cloud services and internal tools. The Role As the Business Systems & Process Analyst, you ll work directly with business users and IT leadership to identify inefficiencies, design More ❯
Business Systems & Process Analyst Location: Hessle Salary: Up to £50,000 + Benefits Autonomy, variety, and the chance to make systems truly work for the people using them. We’re working with a well-established business that’s on a journey of modernisation and process improvement. They’re … now seeking a Business Systems & Process Analyst to join the team and take ownership of how their systems support operational excellence. This is a role with real scope to make your mark, you will have the autonomy to assess and evolve the company through technology. You’ll be the … key Business Systems & Process Analyst reporting into Group IT Leadership improving how things get done across departments, from ERP workflows to cloud services and internal tools. The Role As the Business Systems & Process Analyst, you’ll work directly with business users and IT leadership to identify inefficiencies, design More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum £40,000 to £50,000 + benefits
via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint problematic components and develop mitigation strategies. ProcessImprovement & Automation: Drive continuous improvement by refining processes and procedures, contributing to internal projects, and identifying opportunities for automation-enhancing efficiency for … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
management and integrity programme. This will include establishing data collection, transformation and distribution processes, quality control and troubleshooting, and the delivery of reporting applications. Process Governance: Work with onshore and offshore teams to set tasks, allocate resources, and review progress. Facilitate communication and progression of tasks through regular status … logic. Maintain systems for data cleansing, QA, and error correction. Ensure errors and omissions are corrected quickly, and that non-compliance is escalated appropriately. ProcessImprovement: Implement process improvements to enhance operational efficiency. Provide guidance to the wider Data Operations team and proactively engage Data Operations leadership More ❯
GSF Operations in India. The incumbent will drive capacity planning charter for GSF business. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline driven environment. The individual … have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvementprocess and cost initiatives and plan for new launches in network. This role involves streamlining current processes, develop automated solutions and efficiency improvement … and other Amazon teams to drive the capacity planning drumbeat and cadence to balance cost and SWOOS. The incumbent will be responsible for driving improvement in cube planning by deep diving into the reasons, develop mechanisms to track and improve the SWOOS. The incumbent will drive the adoption of More ❯
your stakeholder's attention, and incorporate these into your work Elicit requirements from stakeholders to create requirement repositories, Users Story maps, and prioritised backlogs Process modelling and processimprovement with an emphasis on efficiency and automation where possible Support the development and QA (test) teams with clear … equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Eliciting and managing requirements Process modelling High level data modelling Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies Problem analysis and operational excellence Strong stakeholder management skills Demonstrable … experience of delivering change using technology and soft skills Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word Self-management, the ability to plan and organise your work to align with the client's plan or milestone dates More ❯
transitions and service updates. Coordinate with third-party vendors when required. Identify and escalate delays or issues that may impact timelines or service quality. ProcessImprovement: Identify areas of improvement in onboarding/offboarding workflows and contribute to process optimization. Maintain and update standard operating procedures More ❯
transitions and service updates. Coordinate with third-party vendors when required. Identify and escalate delays or issues that may impact timelines or service quality. ProcessImprovement: Identify areas of improvement in onboarding/offboarding workflows and contribute to process optimization. Maintain and update standard operating procedures More ❯
Continuous Improvement Expert, Global Talent Solutions This is a Fixed Term Contract role. Global Talent Solutions (GTS) Operational Excellence is seeking an ACES Continuous Improvement Expert to support the process optimization initiatives. The successful candidate for this role will be a fast, clear and independent thinker who … support decision-making and strategic planning. BASIC QUALIFICATIONS - 3+ years of human resources experience - Experience with HR processes and systems PREFERRED QUALIFICATIONS - Experience with processimprovement and stakeholder management - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Amazon is an Equal Opportunity Employer More ❯
a genuine passion for their mission, and setting them up for success. Analyze operations and financial data to identify business insights and opportunities for process improvement. Recommend and develop operational processimprovement initiatives in support of the business strategy. Implement new processes and programs that can boost … team productivity. Provide ongoing operational process oversight and monitoring of process adherence and effectiveness. Break down complex problems and propose thoughtful recommendations. What You'll Bring 4+ years in Customer Success Operations, Professional Services Operations, or Field/GTM Operations. 2+ years in CS/PS/Sales … Experience with Certinia, Planhat or other customer-focus technologies (Gainsight, Catalyst, etc.). Experience in an operational role with success in identifying and executing process and program improvements. Proven track record to manage conflict, build consensus, and facilitate problem-solving and collaboration amongst cross-functional teams. Ability to balance More ❯