Month Contract) Location: London (Hybrid Working) Duration: 6-month initial contract, with strong potential for extension Industry: Insurance Are you passionate about operational improvement and driving meaningful change? We're working with a leading London-based insurance firm seeking a Senior Operational Excellence Specialist to join their transformation team … initial 6-month contract, with the expectation of extension. This hybrid role offers the opportunity to partner across the business to identify inefficiencies, deliver process improvements, and support a culture of continuous improvement. Key Responsibilities Diagnose business processes and identify inefficiencies and pain points. Design and recommend practical, technology … and stakeholder engagement. Apply operational excellence methodologies (e.g. Lean, value stream mapping) to ensure sustainable improvements. Facilitate workshops and coaching sessions to embed continuous improvement thinking. Proven experience in operational excellence , business improvement, or transformation consulting. Strong understanding of automation and data tools such as Power Platform and More ❯
as a force multiplier, building a total quality culture and developing people to deliver world-class operational excellence. We are looking for a Senior Process Expert with a passion for people, process and technology to lead initiatives that will improve selling partner experience and operation efficiency. Key Job … Responsibilities You will be responsible for driving SP experience and waste elimination initiatives. You will drive a culture of customer obsession and continuous improvement, build selling partner trust and enable selling partners to work with Amazon effectively, launch and run seller education and support initiatives, and eliminate defects and … waste in relevant areas. You will apply a mix of quantitative and leadership skills to identify areas of improvement and lead solutions to address them. You will lead, build rapport, and mentor program and process teams consisting of members of all levels and functions, without formal reporting relationships. More ❯
Lead the Future of Business Process Optimization as a SEP Process Developer at Wipro About Wipro: At Wipro, we are more than just a technology company. We are a team of innovators and industry leaders dedicated to redefining the boundaries of what's possible. Since our inception in … part of a team that thrives on challenges and is passionate about making a real impact. Role Overview: We are seeking a skilled SEP Process Developer to join our dynamic team. This role is crucial for supporting the development of new processes as SEP emerges as a pivotal area … representations of current and future business processes. - Conduct thorough evaluations of existing processes to pinpoint inefficiencies and areas ripe for enhancement. - Propose and implement process improvements to boost efficiency, cut costs, and elevate overall performance. - Collaborate with various departments to gather requirements and ensure that process modifications are More ❯
Systems Analyst – 3 Month Contract – London (Hybrid) – Outside of IR35 We are looking for a technically minded and process-driven Systems Analyst to support the optimisation of our enterprise systems and service management operations. Working closely with senior leadership, service desk stakeholders, and cross-functional teams, this role is … key to designing, documenting, and enhancing the technical backbone of our internal support ecosystem. This role focuses heavily on process mapping , technical documentation , and enterprise system design , with a view to streamlining our Zoho Desk -based service management platform and related operational workflows. The successful candidate will provide the … Key Responsibilities: Analyse and document existing enterprise systems and workflows, with a focus on service management and internal support operations. Create end-to-end process maps , system architecture diagrams , and technical documentation for existing tools, including Zoho Desk and integrated platforms. Work with stakeholders to establish and formalise SLAs More ❯
Systems Analyst 3 Month Contract London (Hybrid) Outside of IR35 We are looking for a technically minded and process-driven Systems Analyst to support the optimisation of our enterprise systems and service management operations. Working closely with senior leadership, service desk stakeholders, and cross-functional teams, this role is … key to designing, documenting, and enhancing the technical backbone of our internal support ecosystem. This role focuses heavily on process mapping , technical documentation , and enterprise system design , with a view to streamlining our Zoho Desk -based service management platform and related operational workflows. The successful candidate will provide the … Key Responsibilities: Analyse and document existing enterprise systems and workflows, with a focus on service management and internal support operations. Create end-to-end process maps , system architecture diagrams , and technical documentation for existing tools, including Zoho Desk and integrated platforms. Work with stakeholders to establish and formalise SLAs More ❯
Payments and Invoicing for business customers. In this role, you will be responsible for analyzing and resolving complex payment-related customer issues while identifying process improvements and operational efficiencies across multiple regions. You will spearhead program launches in the EU market while maintaining global program excellence. Working closely with … responsibilities • Lead program launches across EU markets while ensuring CX excellence and compliance adherence • Drive end-to-end operational readiness for Payments POD, including process design and implementation • Transform manual invoice correction processes to automated solutions for EU business customers • Establish and optimize SOPs for business operations, focusing on … KPI tracking and defect reporting • Present strategic updates to Senior Leadership across Customer Service and Payments organizations in WBRs, MBRs, and QBRs • Drive continuous improvement through data-driven insights and recommendations About the team Our team owns the Customer Service experience strategy for Amazon Business. Amazon Business is one More ❯
b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine … of delivering cross functional projects experience. Experience defining program requirements and using data and metrics to determine improvements. PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience. Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field. Our inclusive culture … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying More ❯
DESCRIPTION Amazon is seeking an experienced and business-oriented Engineering Project Manager to coordinate the planning and execution of highly complex logistic process automation and storage projects for the continued expansion of our UK fulfillment network. Ideal candidates will have Engineering Program and Project Management experience combined with an … and deployment in a global environment Experience leading a project team and engineering contractors in an operational environment Ability to provide large-scale continuous improvement on deployment efficiency and establishing processes PREFERRED QUALIFICATIONS Ability to lead teams, of both internal and external cross-functional partners, without direct management authority … decisions among senior leaders based on evolving priorities Problem solver with excellent verbal/written communication skills and the ability to lead cross-functional process improvements Comprehensive understanding of project management tools and operational, reliability & maintenance processes Strong influencing skills with the ability to connect the dots at an More ❯
data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors Support HR projects and process improvements with strong project coordination skills Deliver training and communications on system changes to users across the business Contribute to the ongoing improvement … HR service delivery Profile A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement Strong reporting skills, with experience using Power BI and More ❯
data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors Support HR projects and process improvements with strong project coordination skills Deliver training and communications on system changes to users across the business Contribute to the ongoing improvement … delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement Strong reporting skills, with experience using Power BI and More ❯
assemblies, sheet metal fabrication, plastic injection molding, and electromechanical assemblies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Principal, APAC Commodities Manager role leads supplier sourcing and selection activities while managing supplier relationships to ensure … ensuring alignment with manufacturing and engineering requirements. - Develop and execute dual-sourcing strategies to enhance supply chain resilience. - Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS - Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 7+ years in supply … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in More ❯
determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Posted: February 24, 2025 (Updated about 7 hours More ❯
healthy environments, enabling frequent release cadences through automation. Maintain strong relationships with internal and external stakeholders. Ensure teams are correctly sized, resourced, and that process is established, measured and continuously improved. Provide process guidance to the product teams, ensuring maximised throughput and reduced defects. Support the DevOps culture … 3rd line support. Support Betfred objectives and help define the goals and strategies for engineering teams. Report back to senior management on engineering personnel, process improvements, and impediments. Encourage learning activities and identify knowledge gaps for training. Champion technical requirements within your workstream necessary to implement Betfred's Technology More ❯
problems Development of code on different platforms Solving complex issues across Controls, Industrial networks and IT Platforms, while analyzing metrics and leveraging them for process optimisation Running and leading FC and regional controls projects, driving and developing standards and processes as part of a regional initiative Acting as a … life As a Senior Automation Engineer, you will be looking after the automated systems within our Fulfilment Centres (FCs), helping with fault finding, leading process improvements and will be involved in the qualification, installation and commissioning of new equipment. Besides your day-to-day activities, you will be involved … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
a strong desire to design world-class deals to grow revenue. You will be able to work independently and proactively, seeking out areas for improvement and present plans for revenue growth and process improvement. What you'll do: Partner with the agency development team to holistically grow our … partners to enhance the quality and efficiency of contracting processes and contribute to the company's knowledge base. Support Sales team by identifying profit improvement opportunities during deal negotiations. Identify areas of opportunity while structuring new deals and collaborating on pricing strategy across all regions. Assist the VP & Director More ❯
of the time for this role. Key job responsibilities Identify all entitlements and permits required to construct AWS data center facilities. Lead entitlements approval process for priority projects across APJC. Coordinate internal and external project development teams to develop and execute a permitting plan, ensuring all partner teams are … of entitlement and permitting consultants and specialists. Track real-time permit delivery metrics and complete after-action reviews to identify and solution opportunities for process improvement. Average 25% travel. A day in the life Coordination communications (emails, calls, messages) with internal teams and consultants to plan and execute project … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. Posted: April 15, 2025 (Updated about 4 hours ago More ❯
quantitative and qualitative) globally each year, across a variety of business and stakeholder groups. You will be responsible for maintaining rigorous quality control, implementing process optimizations and upskilling the team on advanced survey analytics, statistical analyses and data visualization techniques. In addition to delivering projects, you will influence our … high standard of work Enhance team's technical capabilities: • Introduce newer tools and technologies to improve the efficiency and capabilities of the team • Implement process improvements and automation to enhance the scalability of the support service • Mentor and coach the team members to enhance their technical skills and problem … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive More ❯
counterparties. - Report and analyze performance in assigned portfolio, identifying impacts to our business units and our customers. - Support the management of the on-boarding process for new contracts with a large number of counterparties. Track progress and drive for successful completion. - Support environmental attributes tracking and retirement across the …/MS) preferred. Experience in managing transactions, supplier/contract management, and commercial relationships. Experience with large datasets, reporting, and leveraging technology to drive process improvements. Ability to manage multiple projects, plan/track timelines, develop automated tools, and interface with senior leadership and stakeholders; strong communication and problem … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
market/region, deep diving issues and leading system standardization initiatives. Working with your team and internal partners, you invent and develop system and process improvements that deliver new business value, improve CX, and increase team productivity, speed, and quality. BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience in … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and … drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
Lead the Future of Business Process Optimization as a SEP Process Developer at Wipro About Wipro: At Wipro, we are more than just a technology company. We are a team of innovators and industry leaders dedicated to redefining the boundaries of what's possible. Since our inception in … part of a team that thrives on challenges and is passionate about making a real impact. Role Overview: We are seeking a skilled SEP Process Developer to join our dynamic team. This role is crucial for supporting the development of new processes as SEP emerges as a pivotal area … representations of current and future business processes. - Conduct thorough evaluations of existing processes to pinpoint inefficiencies and areas ripe for enhancement. - Propose and implement process improvements to boost efficiency, cut costs, and elevate overall performance. - Collaborate with various departments to gather requirements and ensure that process modifications are More ❯
your team's projects and deliver the goals while measuring appropriate metrics to monitor team performance. As a manager, you will identify and drive process improvements while working with multiple teams with-in and outside your organization. You will interface with business, operations and tech teams within and outside … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
Info products, working with marketing teams and leveraging internal tools. - Collaborate with internal and external stakeholders, providing region-specific input and supporting initiatives. - Drive process improvements to scale efficiently and manage risks by proactively identifying potential issues impacting the customer experience. About the team The AGI Information team sits … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn More ❯
senior stakeholders. Producing clear and concise documentation to communicate ‘as-is’ and ‘to-be’ states. Identifying and mitigating potential risks related to business or process change. Supporting the design and delivery of process improvements that align with the organisation’s strategic objectives. What They’re Looking For At More ❯
senior stakeholders. Producing clear and concise documentation to communicate ‘as-is’ and ‘to-be’ states. Identifying and mitigating potential risks related to business or process change. Supporting the design and delivery of process improvements that align with the organisation’s strategic objectives. What They’re Looking For At More ❯
