Rogerstone, Gwent, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for processimprovement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Eligo Recruitment Limited
Salesforce solutions. Create and execute test cases for User Acceptance Testing (UAT). Provide training and ongoing support to end-users to ensure successful adoption. Continuously identify opportunities for processimprovement and system enhancement. What We're Looking For: Proven experience as a Salesforce Business Analyst. Strong knowledge of the Salesforce platform, including Sales Cloud and Service Cloud. More ❯
Supporting and mentoring apprentices and colleagues, fostering teamwork, knowledge-sharing, and professional standards. Assisting with project delivery, including hardware deployment, software installation, and onsite support when required. Contributing to processimprovement, research and development of products, and internal IT management (e.g. servers, domains, PC builds). Providing cover for team members, supervise where needed, and actively pursue personal More ❯
Demonstrate a strong ownership ethos and accountability of IT infrastructure. Excellent communication and interpersonal skills. Effective negotiation and persuasion skills. Full UK driving licence. KEY RESULT AREAS: Drive continuous processimprovement and project management. Resolve and support employee of stakeholder queries. Accountability for all escalation of complaints and issues from both staff and students Perform all necessary staff More ❯
Demonstrate a strong ownership ethos and accountability of IT infrastructure. Excellent communication and interpersonal skills. Effective negotiation and persuasion skills. Full UK driving licence. KEY RESULT AREAS: Drive continuous processimprovement and project management. Resolve and support employee of stakeholder queries. Accountability for all escalation of complaints and issues from both staff and students Perform all necessary staff More ❯
essential support with compliance tasks developing a deep understanding of the function and its critical role in helping the business meet its regulatory and legislative obligations. Key Responsibilities: Leading processimprovement projects to our central GRC system, LogicGate. Working closely with subject matter experts on site to identify blockers and proactively implement solutions. Identifying problems, implementing solutions, streamlining More ❯
security and budget controls are adhered to Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors Identify processimprovement opportunities Identify, research, and evaluate emerging technologies and solutions Assist in the design, planning and delivery of global enterprise projects Other duties as assigned Your profile At More ❯
Coleraine, County Londonderry, Northern Ireland, United Kingdom Hybrid / WFH Options
Hays
an ideal role for someone eager to grow. Key Responsibilities Develop, test, and maintain high-quality software Troubleshoot issues and contribute to code reviews Participate in Agile ceremonies and process improvements Collaborate with product teams and contribute to documentation Support production systems and manage tasks across projects What do you need to succeed: 2+ years' experience in software development More ❯
for supporting customer and internal environments, complex technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You'll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
Banbury, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
control systems (Git) and branching strategies (Gitflow). Familiarity with project management methodologies and frameworks and experience with Agile project management tools (Jira preferred). Demonstrable experience in driving process improvements, implementing testing strategies (Unit, Integration, E2E), and improving code quality. Experience building RESTful APIs and microservices that can handle high-volume, time-sensitive data with robust error handling More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
and forward-thinking team. With hybrid working, a competitive salary, and the opportunity to make your mark, this is an ideal role for someone passionate about both tech and process improvement. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know More ❯
or interest in business software and infrastructure. Understanding of IT security and data protection principles. Exposure to device management tools like Microsoft Intune. Ability to contribute to documentation and process improvement. UK driving licence and own vehicle, due to the location of the office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE More ❯
Wolverhampton, West Midlands, England, United Kingdom
Fortune Brands Innovations Inc
reporting platforms, partnering with stakeholders from every corner of the business to improve systems, enhance reporting, and ensure our technology is aligned to strategic goals. Whether you're driving process improvements or supporting complex project rollouts, you'll be making a tangible impact where it matters. This role will be based at our state-of-the art facility at … and coordinating across teams. Gain deep understanding of business operations, KPIs, and objectives to ensure solutions are aligned with real-world needs. Prioritise and estimate work requests; deliver continuous improvement through proactive system enhancements. Assess risk and provide mitigation options for proposed solutions. Lead or contribute to analysis efforts, defining project scopes, business requirements, and potential impacts. Be a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ryder Reid Legal Ltd
services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to processimprovement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: Perform system … Respond to incidents and service requests within SLA targets Support application deployments, integrations, and configuration changes Maintain documentation, runbooks, and support knowledge base articles Identify opportunities for automation and process optimisation Track and report on KPIs, system uptime, and user engagement metrics Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of … with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to More ❯
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat
prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying processimprovement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such … become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life … at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
and maintaining their environments. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure timely delivery. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of IT Field Engineers. Managing … incoming workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal service delivery processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft 365 Suite, Windows Server. Experience with device Networking - Telephony, VOIP, Cabling More ❯
of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations Were looking for someone with experience in a technical service desk environment, ideally with proven management …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving processimprovement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave + bank holidays (with option to buy more) Private healthcare Annual bonus More ❯
of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We’re looking for someone with experience in a technical service desk environment, ideally with proven …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving processimprovement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme More ❯
Oxford, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
works with entrepreneurs and SMEs to help them achieve their goals through expert advisory and innovative technology solutions.This role is ideal for someone passionate about cloud accounting software and processimprovement, with a strong background in accountancy and technology. The successful candidate will play a key role in both internal consulting and client-facing delivery.Key ResponsibilitiesClient-Facing Technology … and train end-users. Advise clients on effective use of cloud accounting software, including documentation of best practices. Internal Improvements Collaborate with client-facing teams to identify and implement process improvements. Develop strategies to enhance operational efficiency and productivity. Align initiatives with broader company goals across departments. Cloud Software Leadership Stay current with industry trends and maintain relevant certifications. More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
HAYS
with entrepreneurs and SMEs to help them achieve their goals through expert advisory and innovative technology solutions. This role is ideal for someone passionate about cloud accounting software and processimprovement, with a strong background in accountancy and technology. The successful candidate will play a key role in both internal consulting and client-facing delivery. Key Responsibilities Client … and train end-users. Advise clients on effective use of cloud accounting software, including documentation of best practices. Internal Improvements Collaborate with client-facing teams to identify and implement process improvements. Develop strategies to enhance operational efficiency and productivity. Align initiatives with broader company goals across departments. Cloud Software Leadership Stay current with industry trends and maintain relevant certifications. More ❯
with entrepreneurs and SMEs to help them achieve their goals through expert advisory and innovative technology solutions. This role is ideal for someone passionate about cloud accounting software and processimprovement, with a strong background in accountancy and technology. The successful candidate will play a key role in both internal consulting and client-facing delivery. Key Responsibilities Client … and train end-users. Advise clients on effective use of cloud accounting software, including documentation of best practices. Internal Improvements Collaborate with client-facing teams to identify and implement process improvements. Develop strategies to enhance operational efficiency and productivity. Align initiatives with broader company goals across departments. Cloud Software Leadership Stay current with industry trends and maintain relevant certifications. More ❯
Kent, South East, United Kingdom Hybrid / WFH Options
Owen Daniels
and international reach, the business is expanding its software capability to support increasing project demands. This is a site-based leadership role ideal for a software manager with strong process and team management experience, excellent JIRA knowledge, and a passion for embedded or hardware-adjacent technologies. Software Development Manager Responsibilities: Lead a team of 12 software engineers working across … and delivery. Software Development Manager Requirements: Proven experience managing software engineering teams within a structured development environment. Strong expertise in JIRA must know how to build, structure, and drive process via JIRA (essential for interview consideration). Deep understanding of software development lifecycles, particularly Waterfall, with practical exposure to Agile methodologies (Scrum/Kanban). Confident team leadership and … roadmap Supportive team culture and international collaboration opportunities Long-term growth potential in a technically rich environment If youre a people-first software leader with a strong grasp of processimprovement and JIRA implementation and you enjoy working in an embedded, hardware-linked space wed love to hear from you. Know someone who might fit? Referrals are welcomed More ❯
project, working closely with stakeholders and analysts to identify, challenge and agree/challenge the scope and critical purpose of the project. Ensure all projects follow the stage gate process and produce the appropriate artefacts, that are approved and signed off by relevant stakeholders Ensure any changes to the scope of a project is appropriately managed and approved Skills … business change projects in a complex and demanding environment while maintaining structure and clarity Extensive knowledge of project management processes, systems development methods, organisational change management concepts, and business processimprovement methods. Proactively manages changes in project scope, identifies risk and issues, and devises contingency plans. Ability to identify and resolve issues and conflicts within the project team More ❯