26 to 50 of 1,865 Process Improvement Jobs in the UK

CT-4472 Process Improvement Analyst - Contact Centre Transformation

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
have experience of providing operational improvement and process expertise, on a customer contact operating model project? This consulting opportunity is to support our client, in shaping a new Contact Centre Target Operating Model, identifying operational efficiencies, mapping benefits and cost savings, and developing the supporting business case. … project needs a consultant who has: consultant or senior consultant-level operational improvement experience strong process mapping and improvement capability customer contact technology experience strong numerical and analytical capability Previous top tier consulting experience is highly advantageous. Key services: The key services that you will be asked ...

Value Engineer - Banking & FS

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
value journey. You are their trusted technology & business advisor, helping organisations achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating … powered solutions. Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with ...

Business Analyst

Hiring Organisation
Berkeley Group
Location
Gravesend, Kent, United Kingdom
Salary
£ 60 K
change. Previous IFS experience is not essential. If you have a strong track record of gathering requirements, facilitating workshops, analysing business processes and delivering improvement initiatives, we'd love to hear from you.What you'll be doingBusiness Partnering & Requirements GatheringBuild trusted relationships with stakeholders across the business to understand … operational challenges and opportunities.Facilitate workshops, interviews and discovery sessions to capture business requirements.Translate business needs into clear functional specifications, user stories and process documentation.Act as the bridge between business teams and technical specialists to ensure solutions meet operational requirements.Process Analysis & ImprovementMap current and future-state processes across multiple business ...

Business Process Consultant

Hiring Organisation
Jobleads-UK
Location
Leeds, England, United Kingdom
Select how often (in days) to receive an alert: Business Process Consultant Leeds or London (3 days) About the Role We are seeking an experienced Business Process Consultant to lead business process transformation, target operating model design, operational readiness, and business transition activities across digital and cloud … enabled programmes. This role is ideal for a process-focused professional who excels at analysing and optimising business operations, designing scalable operating models, and ensuring organisations are prepared to successfully adopt new digital services and ways of working. You will work closely with product, engineering, architecture, operations, and business ...

Business Process Consultant

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Select how often (in days) to receive an alert: Business Process Consultant Leeds or London (3 days) About the Role We are seeking an experienced Business Process Consultant to lead business process transformation, target operating model design, operational readiness, and business transition activities across digital and cloud … enabled programmes. This role is ideal for a process-focused professional who excels at analysing and optimising business operations, designing scalable operating models, and ensuring organisations are prepared to successfully adopt new digital services and ways of working. You will work closely with product, engineering, architecture, operations, and business ...

Process Analyst

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
currently looking for a Process Business Analyst, you'll be responsible for evaluating current-state processes, identifying opportunities for improvement, and delivering future-state process designs that enhance both customer and colleague experiences. You'll work across a variety of retail banking functions, supporting large-scale transformation … initiatives and embedding best practice process management across the organisation. Key Responsibilities Analyse, map and document end-to-end business processes using BPMN or other recognised process modelling techniques. Facilitate workshops with business and technical stakeholders to understand current-state processes and define future-state operating models. Identify ...

Business Analyst

Hiring Organisation
Corecom Consulting
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum
Business Analyst/IT Process Improvement Specialist Leeds (Hybrid) | £40,000 - £45,000 A well-established and growing business based in Leeds is looking for a Business Analyst to join their small internal IT function and help drive forward a business-wide process improvement project. … Role You'll join as the vital link between the business and its ERP system, working closely with the Head of IT, an external process-improvement consultant, department heads, and the senior leadership team. Your job is to understand how the business actually works, gather requirements from users ...

Business Consultant

Hiring Organisation
NTT DATA
Location
London, United Kingdom
Salary
£ 80 K
team you'll be working with:We are seeking a dynamic Senior Consultant to join our Business Consulting practice, specialising in Process improvement and Change and Transformation. The successful candidate will provide Process improvement and Organisational Change Management advice and solutions to clients undergoing transformation, with … adoption and integration of AI and digital technologies to enable sustainable improvement.What you'll be doing:Analysis and Problem Solving: Deliver consultant-led discovery & process deep-dives to identify opportunities for improvement, including potential AI use cases in impacted areas. Drive the implementation of solutions and recommendations that ...

Business Consultant

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
seeking a dynamic Senior Consultant to join our Business Consulting practice, specialising in Process improvement and Change and Transformation. The successful candidate will provide Process improvement and Organisational Change Management advice and solutions to clients undergoing transformation, with a particular focus on the adoption and integration … digital technologies to enable sustainable improvement. What you'll be doing: Analysis and Problem Solving: Deliver consultant-led discovery & process deep-dives to identify opportunities for improvement, including potential AI use cases in impacted areas. Drive the implementation of solutions and recommendations that consider business needs, user needs ...

Contact Centre Product Owner

Hiring Organisation
Truespeed
Location
Bath, Somerset, UK
Employment Type
Full-time
fault, billing and retention. Document front-office and back-office processes, including systems, handoffs and dependencies. Identify failure demand, rework, duplication, escalation triggers and process variation. Create clear process maps, customer journey maps and swim-lane diagrams. Analyse operational data including contact volumes, cost per contact, cost … enhance the customer experience. Assess customer journeys from an outside-in perspective and identify friction points affecting customer effort and satisfaction. Develop and prioritise improvement initiatives, including process simplification, automation, self-service, knowledge optimisation and improved triage/routing. Work with operational and delivery teams to move ideas ...

Managers Control Self-Assessment (MCA) Analyst

Hiring Organisation
Citigroup
Location
Belfast, Down, United Kingdom
Salary
£ 55 K
Oversight, Entry LevelCompany: CitiOverviewThe MCA Automation Analyst supports the enhancement and automation of Citi's Manager Control Assessment (MCA) program through data analysis, reporting, process improvement, and technology-enabled solutions. The role assists in reducing manual processes, improving data quality, and strengthening risk and control monitoring while ensuring … successful candidate will work closely with Risk, Controls, Business, and Technology teams to support MCA governance and reporting initiatives.ResponsibilitiesSupport the execution and continuous improvement of MCA automation and reporting processes.Assist in developing and maintaining standardized MCA dashboards, metrics, and management reports.Perform data analysis to identify trends, exceptions, and potential ...

Payroll Finance Integration & Transformation Manager

Hiring Organisation
Caterpillar
Location
Peterborough, Cambridgeshire, United Kingdom
Salary
£ 70 K
payroll transformation and requires strong partnership across Payroll, Finance, HR, and IT functions.What You'll Do• Govern the end-to-end payroll-to-finance process, ensuring payroll information is accurate, timely, and usable by Tax, Treasury, Accounting, and other downstream stakeholders.• Simplify and modernize how payroll data moves across … intervention.• Payroll accounting, tax reporting, and treasury funding processes are accurate, efficient, and well-controlled.• Manual reconciliations and workarounds are eliminated through automation and process improvements.• Finance teams spend less time chasing data and more time using it.• Global payroll transformation initiatives deliver measurable improvements in efficiency, accuracy ...

Business Consultant, CX

Hiring Organisation
NICE Systems
Location
London, United Kingdom
Salary
£ 120 K
effective working within a matrixed organisation. At NiCE, the VRS Business Portfolio Consultant: Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offered solution(s) Designs change strategy across people, process & technology Serves as lead consulting program … customer value realisation Identifies opportunities for additional engagements through service subscription renewals and business development Key Responsibilities: Responsible for the successful delivery of business improvement projects resulting in highly satisfied, reference-able clients and measurable business improvement Discover, identify and create business cases for value of the product ...

Business Consultant, CX

Hiring Organisation
NICE Systems
Location
Southampton, Hampshire, United Kingdom
Salary
£ 100 K
effective working within a matrixed organisation. At NiCE, the VRS Business Portfolio Consultant: Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offered solution(s) Designs change strategy across people, process & technology Serves as lead consulting program … customer value realisation Identifies opportunities for additional engagements through service subscription renewals and business development Key Responsibilities: Responsible for the successful delivery of business improvement projects resulting in highly satisfied, reference-able clients and measurable business improvement Discover, identify and create business cases for value of the product ...

Digital Solution Consultant Management Supervisor

Hiring Organisation
NTT DATA
Location
London, United Kingdom
Salary
£ 80 K
BUSINESS PROCESS & STRATEGY ADVISOR (Process Mining | Process Transformation | Process Reimagination) ROLE OVERVIEW The Advisor will execute hands-on process mining, transformation, and reimagination initiatives. This role focuses on detailed analysis, process redesign, and delivery of tangible improvements using data-driven process intelligence approaches. … RESPONSIBILITIES Perform process discovery and mining to analyze workflows and performance. Develop as-is and to-be process maps, opportunity assessments, and improvement recommendations. Identify inefficiencies, rework, and automation opportunities. Support process reimagination workshops and future-state design. Build transformation roadmaps with quick wins and long ...

Project Accountant

Hiring Organisation
CMA Recruitment Group
Location
Sherborne, Dorset, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum bonus and excellent benefits
Project Accountant to join their team on a permanent basis. This is a rare opportunity for a qualified accountant who is passionate about technology, process improvement, and continuous development to join a close-knit professional team and play a key role in shaping the future of the organisation. … enhance reporting capabilities, while also contributing to core finance and compliance activities. What will the Project Accountant role involve? Leading projects focused on process improvement, automation and the use of AI and technology across finance and operational functions Identifying opportunities to increase efficiency, improve reporting and strengthen knowledge ...

NSL - Business Analyst

Hiring Organisation
Hackajob Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£65,000
clients, acting as the interface between client needs and technical delivery. They support our clients in improving their products and/or services through process improvement, requirements gathering and data analysis. Business Analysts apply appropriate techniques to define, manage and support the implementation of effective solutions … clients' business issues. The Business Analyst will: Lead non-complex requirements gathering, process analysis and improvement and data analysis to produce key outputs and artefacts for clients, under the general direction of the team leader and other senior colleagues. Will escalate when issues fall outside of their area ...

Director, Client Onboarding – OKYC

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
reduce end-to-end cycle times and simplify client journeys Develop high-performing leadership teams through coaching, succession planning and talent development Champion continuous improvement and remove inefficiencies in ways of working Use data, insight and operational metrics to inform decisions and deliver sustainable outcomes Strengthen risk and control … stakeholder influence Strong risk and control awareness, with ability to apply frameworks effectively Proven ability to lead and deliver sustainable change, simplification and process improvement at scale Ability to use data, analytics, automation and emerging technologies to improve performance and operational efficiency Understanding of how agentic solutions ...

Senior Process Engineer

Hiring Organisation
Microchip Technology
Location
Caldicot, Monmouthshire, United Kingdom
Salary
£ 60 K
opportunity to influence every stage of the product development cycle, from early-stage R&D to fulfilment of high-volume production orders by leading process improvement and development projects within the established process team. The role presents a great opportunity for somebody looking to build on existing … benefits package. Microchip has a strong set of values and puts employee's continuous development and progression at its core.Main Duties and Responsibilities:Provide process leadership of key manufacturing processes with an aim to implement continuous improvement in process and product development.Define and lead process improvement ...

Data Analyst

Hiring Organisation
Artis Recruitment
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
opportunity for someone with a strong analytical mindset who enjoys working with data, producing meaningful insights and using those insights to support business performance, process improvement and change. Bristol | Hybrid | £28,000–£35,000 | Permanent | 35 hours per week | Annual Bonus & Annual Salary review The role operates … monitoring business performance and providing insight to key stakeholders. You will work closely with operational and senior stakeholders to identify trends, highlight opportunities for improvement and support the implementation of changes designed to improve efficiency and performance. Key Responsibilities Produce accurate and timely management information and reporting. Analyse data ...

Lead Automation Solutions Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Title Lead Automation Solutions Engineer Job Description About us Digital Process acts as an internal delivery and enablement partner, working with teams across the business to understand their processes, shape opportunities, design solutions and deliver workflow, automation and orchestration capabilities. The team helps translate business strategy, operational challenges … process improvement opportunities into practical digital products. Ultimately, we aim to enable the business to grow profitably through scalable capabilities. Presently, the team are focused on implementation of workflow orchestration and automation capabilities to support a global digital transformation programme. About you As Lead Automation Solutions Engineer ...

Continuous Improvement Lead - Hull, Grimsby, York or Scarborough

Hiring Organisation
qed legal
Location
Hull, North Humberside, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £50,000 per annum
Continuous Improvement Lead Law Firm | Full Time | Competitive Salary | Excellent Benefits Location - Hull, York, Grimsby or Scarborough Are you passionate about improving the way businesses operate? Do you enjoy identifying smarter ways of working, leading change projects and helping teams embrace innovation? If so, we'd love to hear … from you. An exciting opportunity has arisen for a Continuous Improvement Lead to join a progressive and forward-thinking law firm. This newly created position offers the chance to work across the firm, driving operational excellence, improving processes and supporting the successful delivery of strategic change initiatives. Working closely ...

Global Process Owner - R2R

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
responsibilities Process Design and Governance: Define, document, and maintain the global finance R2R and P2P process framework, ensuring alignment with best practices and regulatory requirements. Standardisation: Own and deliver the standardisation of finance R2R and P2P processes and business processes impacting finance. Co‐own (with S2P and external … reporting) P2P and R2R policies (excluding accounting policies), and procedures across regions and business units, identifying and resolving process variations. Continuous Improvement: Direct improvement initiatives to optimize process accuracy, efficiency, effectiveness, and quality, leveraging automation and technology where appropriate. Policy management: Accountable for setting policies impacting ...

Business Analyst

Hiring Organisation
Opus Technology
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£60000 - £70000/annum
performance, customer outcomes and business value across the organisation. Working alongside senior operational leaders to understand how the business currently operates, identify opportunities for improvement, build evidence-based business cases and support decision-making that drives measurable outcomes. Key Responsibilities Opportunity Discovery Identify opportunities to improve processes, systems, customer … outcomes and business performance Facilitate discovery workshops and stakeholder engagement sessions Diagnose operational challenges and identify root causes Maintain a pipeline of improvement opportunities Business Analysis Gather and analyse business requirements Produce process maps and workflow analysis Assess impacts, dependencies and risks Support evidence-based decision-making Process ...

Senior Technical Business Analyst

Hiring Organisation
Robert Walters
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£550.00 - £625.00 per day
Urgent contract Senior Technical Business Analyst focused on digital transformation, process improvement, data analysis, and stakeholder engagement. Must have Power Apps & BI experience ! Hybrid - 1 days a week onsite per week/in either London, Glasgow or Cardiff offices Key Skills Technical Business Analysis Requirements gathering and analysis … Functional and non-functional requirements definition User story creation and acceptance criteria Gap analysis and impact assessment Business case development Root cause analysis Process Improvement & Change Business process modelling (As-Is and To-Be) Process optimisation and redesign Continuous improvement Change management Benefits realisation Service ...