1 to 25 of 43 Service Desk Analyst Jobs in the UK

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private … cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support ...

community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft packages … user technologies? Are you a team player who is a proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk ...

community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft packages … user technologies? Are you a team player who is a proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking … experienced Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join … services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee … Quarter, Employee Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology ...

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce … hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years (pro rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. … Passionate about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part of the story. ...

Service Desk Analyst Somerset | On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative … team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherence to SLAs. This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied … technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams, IT service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training ...

Service Desk Analyst required by our market leading client in Central Bristol on a hybrid basis. Artis Recruitment are partnering with a market-leading, award-winning professional services organisation to recruit an enthusiastic and technically capable IT Service Desk Analyst. This is a fantastic opportunity … competitive salary of £25,000–£28,000, an annual bonus, annual salary review and an excellent wider benefits package. The Role As an IT Service Desk Analyst, you’ll act as the first point of contact for IT-related queries and support requests, delivering a consistently high ...

Adecco are pleased to recruiting for a Service Desk Analyst to work within the Thames Valley Police Force Location: Kidlington, Remote Working (attendance to HQ to collect Tech) Contract Type: Temporary Daily Rate: £150.00 End Date: December 2026 Working Pattern: Full Time, 37 hours per week Monday … Friday 8am to 4pm Are you a passionate and skilled Service Desk Analyst looking for an exciting new opportunity? Our client is seeking a dedicated individual to join their ICT team in Kidlington. This role is perfect for someone who thrives in a fast-paced environment ...

Adecco are pleased to recruiting for a Service Desk Analyst to work within the Thames Valley Police Force Location: Kidlington, Remote Working (attendance to HQ to collect Tech) Contract Type: Temporary Daily Rate: £150.00 End Date: December 2026 Working Pattern: Full Time, 37 hours per week Monday … Friday 8am to 4pm Are you a passionate and skilled Service Desk Analyst looking for an exciting new opportunity? Our client is seeking a dedicated individual to join their ICT team in Kidlington. This role is perfect for someone who thrives in a fast-paced environment ...

Service Desk Analyst Location: Hereford/Remote Salary: Competitive Job Type: Permanent, Full-Time Working Pattern: Monday–Friday, rota between 8:00am–5:30pm About the Role Our client is an established technology services organisation supporting a range of public sector, healthcare and business customers across … region. They are looking for an IT Service Desk Analyst to join their busy support team, providing professional 1st line technical support and excellent customer service to a diverse user base. You'll be responsible for taking ownership of support requests, resolving issues wherever possible ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The main duties … responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both ...

Service Desk Analyst Location: South Yorkshire Contract: Initial 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in South Yorkshire with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join … busy IT team providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with previous NHS or public sector experience who is comfortable working in a fast paced ...

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide … line support to council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with ...

Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative … team providing technical support across the business, resolving incidents and service requests while ensuring excellent customer service and adherenc click apply for full job details ...

career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact … related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What ...

Line IT Service Desk Analyst | York | £29,000 per year + 12% Bonus We are supporting a FTSE 100 company looking for a Tier 1 IT Service Desk Analyst to join their IT Service Desk team and act as the first point … line/customer-facing IT support experience, or someone with the right IT qualification who is keen to break into support. Strong communication, customer service and a willingness to learn are key. The package: £29,036 salary 12% annual bonus Pension contribution matched up to 8% Hybrid – 2 days ...

Service Desk Analyst Contract: Rolling 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in Elland with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team … providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with good customer service skills, who is comfortable working in a fast paced support environment. Key Responsibilities ...

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers … line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote ...

Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing … questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage ...

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share ...