1 to 25 of 41 Service Desk Analyst Jobs in the UK

Senior Service Desk Specialist Reference: PC0726-3M Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Manchester- Mon – Fri, needed … provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune ...

Service Desk Analyst Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We're looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

Service Desk Analyst Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We’re looking for an enthusiastic IT Service Desk Analyst … minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: 6852 IT Service Desk Analyst Location: Cardiff/Hybrid Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Contract: Permanent Salary: £26.684.48 per annum Closing ...

Junior Service Desk Analyst London £27,000 - £30,000 PA A well-established and highly regarded IT Managed Service Provider is looking to recruit a Junior Service Desk Analyst to join its friendly and supportive Service Desk team. This … relevant qualifications, or someone with basic IT knowledge or exposure looking to begin a career in IT support. Equally, candidates from a strong customer service background with a genuine passion for technology are encouraged to apply. Working within a close-knit MSP environment, you'll receive hands-on training ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical … issues, delivering exceptional customer service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed ...

summary We are looking for a passionate and dedicated ICT Service Desk Analyst to provide a friendly, customer focused ICT Service Desk facility and technical support service. This important role is responsible for ensuring all issues raised are logged, prioritised and, wherever possible, resolved first … Provide clear advice and remote assistance to help users resolve issues themselves and reduce repeat problems. Accurately log, prioritise, and assign service desk incidents, following ICT policies and procedures. Explain technical information in plain language, and manage user account changes correctly. About us As a growing company, Innovate ...

Location: Manchester, M16 1stLine Support/Service Desk Analyst/IT Support – Based in Manchester- Mon – Fri needed to provide end user support, hybrid currently, but as this role is suited to someone who would like to learn skills and progress their career, there will … business need for you to attend the office more often than not so we can support your learning!. As 1st Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active ...

Role Name : Service Desk -- Level 1 Analyst Type : Contract – Inside IR35 Location : Chester, UK Hybrid/Remote :Hybrid Language : Spanish (native) + Italian (Native) + English : Spanish + English : German + English We have 3 roles, you can apply if you have any one of them. Role … office and keep that pattern JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following ...

Service Desk Analyst Location: Shoreditch, London Salary: Competitive + Benefits Join one of London's most entrepreneurial and fast-growing property businesses We're recruiting on behalf of a highly successful, privately owned real estate and construction group with an impressive and diverse portfolio spanning commercial property … support to users across a variety of business functions while gaining exposure to a broad range of technologies and projects. The Role As a Service Desk Analyst, you'll be the first point of contact for IT support, ensuring colleagues receive a responsive, professional and customer-focused ...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. … variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies ...

Service Desk Analyst Department: IT Location: Rushmere We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe. What You'll Do Provide … support for incidents and service requests via phone, email and self-service channels Manage and prioritise tickets to meet agreed service levels Resolve issues at first point of contact wherever possible Maintain accurate ticket updates and knowledge base content What You'll Bring Experience ...

Service Desk Engineer – 3-month contract – Liverpool My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience. As a Service Desk Engineer … timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you'll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time. Key experience required: Experience as a Service ...

planning, projects, and programme management for all Digital and supporting functions. This role forms part of the IT Operations Team within the wider Digital Service as part of the IT and Clinical Systems Service Desk managing day-to-day operations providing a high-quality IT Service … contact for all staff within GHC. Support is provided in person, over the phone, and through various communication channels including email, the ITSM self-service portal, and remote access tools. The role will have a focus on supporting colleagues as the organisation migrates from a local Microsoft 365 email ...

Service Desk Analyst - Birmingham Service Desk Analyst/1st Line IT Support Analyst with strong experience in Office 365, Windows 11 & in an IT helpdesk/IT support role is required by a company in Birmingham. In this role, you will … + benefits. To apply press apply now or send your CV to matthew . leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Birmingham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral ...

Line Service Desk Analyst Role Full-time, permanent position Location: 5 days a week in Birmingham Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls … emails, portal and walk-ins. Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform. Maintain our asset management database, tracking changes accordingly. Provide a high-level of customer service and adhere to service management principles and processes (ITIL). ...

Title: IT Service Desk - Italian + Spanish + English Job Location: Chester, UK Job Type: Hybrid Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting … related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Service Desk Analyst, IT Support Engineer, Legal IT, Law Firm. ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Law Firm based in the City of London. The set up is 50% in the office … heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have experience of working on a Service Desk for a Law firm or a Professional Services firm, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. Youll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. Youll work ...

Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails … portal and walk-ins Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service ...

Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior … escalation point for the Service Desk, providing expert technical support for end-user devices, applications, and infrastructure services. You will take ownership of challenging technical issues, support the development of colleagues through knowledge sharing and mentoring, and contribute to continuous service improvement initiatives. This is a highly ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Purpose & Impact Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels … organisation. The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived ...

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant … records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk ...