1 to 25 of 35 Service Desk Analyst Jobs in the UK

Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills … proactive approach and a strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills … full driving licence. If youve also worked in the following roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following … roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Helpdesk Analyst Successful candidates can expect 25 days holiday plus bank holidays, training ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line … benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology … helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together ...

Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions … support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real time data with cleantech technologies. About the role Our Service Desk team keeps VidAlert's services running smoothly and our customers supported. As a Service Desk Analyst ...

strong Service Desk Analyst/strong/p p Location: Neath, Wales/p p Salary: £25,500/p p Marston Holdings continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK s leading supplier of intelligent … leveraging the power of real time data with cleantech technologies./p p strong About the role/strong/p p Our Service Desk team keeps VidAlert s services running smoothly and our customers supported./p p As a Service Desk Analyst ...

1stLine Support/Service Desk Analyst/IT Support – Office based in Wakefield- Mon – Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support/… Service Desk Analyst/IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself . Successful 1stLine Support/Service ...

Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within … government body, providing first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial ...

Service Desk Analyst Location: Knutsford, Cheshire Hybrid Working Salary: £28,000£34,000 dependant on experience Hours: MondayFriday, 8am4pm or 10am6pm The Opportunity UK Staffing Group is recruiting for an established international business looking to strengthen its IT Service Desk team. This is a great … opportunity for a technically capable 1st Line Service Desk Analyst who genuinely enjoys helping people. We're looking for somebody who can troubleshoot IT issues confidently, manage incidents effectively and provide an excellent level of customer service. Technical knowledge is important, but so is personality. ...

Modern Workplace - Service Desk Analyst Location: Reading Rate: £240 Per Day Inside IR35 Contract: Three - Six Months SC Clearance is essential. Applicants without live SC Clearance will not be progressed The Role I am working with a longstanding client with whom we have completed numerous contract … last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Service Desk Analyst to work with one of their clients on a contract ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team … initial 3-month contract. This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents ...

Service Desk Analyst x4 - Inverness Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Service Desk Analyst to join a fast … oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

summary The Service Desk Analyst is the first point of contact for Trust staff requiring digital support, delivering customer-focused 1st line assistance for incidents and service requests across a wide range of IT systems and devices. The role requires a solid understanding of desktop technologies … service management processes and information security, alongside strong communication and customer service skills. The post holder is responsible for accurate logging, prioritisation and resolution or escalation of issues, contributing to service improvement and maintaining high standards of operational support in a fast-paced healthcare environment. Main duties ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where you'll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation click apply for full job details ...

experienced IT support professional who enjoys solving technical issues, working directly with users, and delivering a high-quality customer experience. Joining a busy Service Desk team, you'll be responsible for providing 1st and 2nd line support across a broad range of technologies, helping to ensure colleagues … effectively deliver services to residents across the district. Your new role You'll take ownership of incidents and service requests from initial contact through to resolution, working across a varied Microsoft environment and supporting users both remotely and in person.The role offers plenty of variety, from Microsoft 365 administration ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line ...

Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms … related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support Avaya Communication Manager, NICE Call Recording and Avaya Contact Centre. Assist with upgrades, rebuilds and system changes. Manage user access and provide technical ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills ...

Service Desk Analyst (M365) Milton Keynes | 3 month contract initially | Inside IR35 | Monday to Friday | ASAP start A specialist MSP is building a dedicated service desk for one of its large global clients, and needs two L1 analysts to be the friendly, capable first point ...

working with a large North East organisation that is continuing to invest in and grow its internal IT function. They're looking for a Service Desk Analyst to join their Durham-based team, providing hands-on 1st and 2nd line support to colleagues across the organisation. … Newcastle site when required. What you'll be doing You'll be part of the frontline IT support team, taking ownership of incidents and service requests and helping users with a broad range of day-to-day technical issues. The role will include: Providing 1st and 2nd line ...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions ...