1 to 25 of 74 Service Desk Analyst Jobs in the UK

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst To provide operational … support of all hardware and software supplied to the end user. Support for the MS 365 suite. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. To proactively work with customers to suggest better ways of working ...

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus … delivering hands-on technical support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible … bank holidays (option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major ...

summary Our Service Desk team sits within 1st Level Operations, working closely alongside the N365 and Digital System support team. Together, we provide a critical front-line IT support function for the Trust, ensuring staff have reliable access to the systems they need to deliver safe and effective … patient care. The Service Desk is a lively and supportive environment. While the workload can be demanding, especially during major incidents, the atmosphere remains positive and team focused. Main duties of the job Are you ready to use your customer service skills and IT knowledge ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk ...

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Job Purpose We are looking for a highly ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience ...

Title Service Desk Analyst Salary Up to £28,500 (depending on experience) Hours Monday Friday 8:30 17:00 Location Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, weve grown into … Outdoor retailers Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. What will the Service Desk Analyst role entail? Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad ...

Role overview Slaughter and May are a leading international law firm looking for a capable and client-focused IT Service Desk Analyst to join our Technology team on a 12-month fixed-term basis. This is a role for someone who takes genuine pride in delivering … composed under pressure, communicates with clarity, and brings a methodical approach to diagnosing and resolving issues. You will be part of a tight-knit Service Desk team that supports colleagues across a broad technology stack, including Microsoft 365, Azure, Intune, Citrix, and a range of specialist legal applications. ...

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position … weeks, with flexibility on Hybrid working 1-2 days per week following training. Key Requirements Confident following documented processes and procedures to resolve common service desk queries Strong and verbal communication skills when assisting users with password reset issues Accurate ticket logging and updating within service management ...

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Are you passionate about IT support and looking for a role where you can build your technical skills in a busy, customer-focused environment? This is a fantastic opportunity to join a growing team as a Tier … Service Desk Analyst, providing first-line support and playing a key part in keeping users and systems running smoothly. You'll be the first point of contact for support queries, so if you enjoy solving problems, communicating clearly and helping people, this could be the ideal next ...

Line Service Desk Engineer/IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking … motivated and customer-focused 1st Line Service Desk Engineer/IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer ...

Service Desk Analyst At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland. If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Senior Service Desk Analyst (DV Security Clearance) Position Description At CGI, we deliver secure technology services that support some of the UK's most … critical Space, Defence and Intelligence programmes. As a Senior Service Desk Analyst, you'll play a key role in maintaining and improving essential IT services, acting as an escalation point for complex issues while helping to drive service excellence and continual improvement. Working within a highly ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment click apply for full job details ...

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk ...

Service Desk Analyst Chester-le-Street - Fully Onsite Up to 12 Week Contract £150+ per day(umbrella) One of my clients' is looking for an experienced IT Service Desk Analyst to join their team on a temporary contract, which could last … weeks. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a busy service desk, with the shifts starting at either 6:30am or 4pm You will have ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description To be considered for an interview, please make sure your application is full in line with the job specs as found below. Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve ...