Service Delivery Analyst / Servicedesk
- Hiring Organisation
- FBI &TMT
- Location
- Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision … adherence to process. Understanding of finance processes including payroll and billing systems. Excellent problem-solving skills and the ability to troubleshoot independently. Effective communication skills for interacting with various stakeholders. Comfort with gathering user feedback and proposing improvement opportunities. Familiarity with basic cyber security principles. Benefits: Opportunity ...