Product Manager - AI-Enabled Customer Experience
- Location
- Greater London, England, United Kingdom
life through the unlimited potential of imagination, technology and intelligence. Visit us at: http://www.accenture.com/song As a team: Our Product Management team helps clients transform customer experiences through product-led thinking, digital innovation, and AI-enabled solutions. We work at the intersection of business, customer … will: Define and own the vision, strategy, and roadmap for AI-enabled customer journeys (e.g. chatbots, personalisation, self-service) Translate customer, business, and stakeholder requirements into clear product backlogs and prioritised delivery plans. Lead discovery activities, customer research, and stakeholder workshops to validate product opportunities and use cases. ...