UK - Theale RG7 4RA Product & Technology Full time We're looking for a TechnicalSupport Specialist to join our UK team, helping to streamline technicalsupport and complement the efforts of our account managers to focus on business growth. You'll be the first point of … solutions rather than getting lost in unnecessary deep dives. A strong understanding of networking fundamentals will be beneficial. The right person will have a technical mindset, a natural curiosity for how things work, and the ability to explain complex concepts simply and effectively. Giving installers the best service in … us in championing this value. In addition to the below Key Requirements, it would be advantageous if you have the following: Previous experience in technicalsupport, automation, or IT . Familiarity with smart home or building automation . Experience with Modbus, DALI, or other automation protocols . We More ❯
Rushden, Northamptonshire, East Midlands, United Kingdom
Rullion Limited
Hiring: Internal TechnicalSupportEngineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you … My client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupportEngineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal TechnicalSupportEngineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you … My client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupportEngineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
Hiring: Internal TechnicalSupportEngineer (Sensors) ?? Based in Rushden, Northamptonshire Do you have hands-on experience with sensors such as inductive, magnetic, photoelectric, ultrasonic, capacitive, and safety switches? Are you passionate about helping customers find innovative technical solutions? If so, we want to hear from you … My client are expanding their Sensors Team and looking for a skilled Internal TechnicalSupportEngineer who thrives in a problem-solving, customer-focused environment. With decades of expertise in the industry, my client are known for being one of the leading distributors of electrical products. They … interpret specs & provide tailored quotes -Staying up to date with training from industry leaders like Omron, Sick, and Pepperl+Fuchs ?? What we're looking for: -Technical expertise in sensor products -Experience in electrical/sensor sectors -Attention to detail & a team player mindset Rullion celebrates and supports diversity and is More ❯
in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯
Italian and Spanish speaking TechnicalSupportEngineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile: A well-established and award-winning company with international operations. Main Duties: To provide first line technicalsupport and diagnose electrical or mechanical … faults. The Role: To provide first line technicalsupport and remote fault diagnosis. To provide initial assessment, identify faulty parts or systems and react accordingly. To organise visits from specialised field engineers depending on the fault. To order replacement parts and ensure timely delivery. To escalate enquiries when … required and complete all necessary documentation. To log the support case and keep the client and system up to date on the process. Candidate's Profile: Fluent in Italian AND Spanish (written and spoken) - Essential. Previous experience in electrical or mechanical engineering within the print industry - Essential. Knowledge of More ❯
About the role BYD is seeking TechnicalSupportEngineer to cover various energy storage site locations across the UK. This role is responsible for reporting to the UK Regional Aftersales Manager. The TechnicalSupportEngineer will perform preventative maintenance, troubleshooting and warranty repairs along … by carrying out annual PPM checks, annual capacity tests and reactive works Responsible for working in a safe manner at all times Provide phone support and remote diagnostics to customers Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs More ❯
share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a TechnicalSupportEngineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯
TechnicalSupportEngineer (Chemistry/Engineering) Highly Competitive Salary + Excellent Company Benefits Winchester, Hampshire Do you have a Science/Engineering background, looking to work within a niche industry offering technicalsupport to a variety of specialist clients? On offer is an excellent opportunity More ❯
Technical Maintenance SupportEngineer At Siemens Mobility, we are not just imagining the future of transportation - we are building it. Our team of experts is dedicated to creating smart, efficient and sustainable mobility solutions that improve the daily lives of millions of passengers. We are looking for … what's possible. If you are ready to be part of a transformative journey, come and join us. We are currently recruiting for a Technical Maintenance SupportEngineer to join our Siemens Customer Services (Rail Infrastructure) team. Working as part of a dedicated front-line support team, this role involves working closely with the customer to provide support, advice, system fixes and enhancements to installed Siemens Signalling and Telecoms systems installed on the Elizabeth Line. You will initially be based in our customer premises at Romford RCC in London as part of a rostered More ❯
We currently have an exciting opportunity for a TechnicalSupportEngineer to join our clients growing Customer Support Team in response to increased demand. Role Purpose Provide technicalsupport for audio products via email and phone to clients worldwide Troubleshoot and repair products during … global site visits Process and dispatch spare parts Maintain detailed and accurate support case records (using Zendesk and other internal tools) Participate in the weekend support rota and support stock control and inventory audits Ideal Candidate Profile Experience & Education 3+ years' experience in music technology or related … or Music Technology degree (or equivalent hands-on experience) Experience with manufacturers, rental companies, or live sound environments Familiarity with Audio products is advantageous Technical Skills Strong analytical and troubleshooting skills — logical, methodical, and precise Good knowledge of live sound workflows and audio networking (e.g., Dante Level 2, SoundGrid More ❯
TechnicalSupportEngineer, The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Sector: Customer Services, Engineering Role: Professional Contract Type: Permanent Hours: Full Time DESCRIPTION This position is an engineering role supporting a distributed Amazon network across NA and EU regions. Day Shift: 10 Hours a day/… solve real-world challenges that transform our customers' experiences in ways we can't yet imagine. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team provides support to internal fulfilment and transportation network customers who rely on advanced robotics technology to fulfil … and ship customer orders. In this role on the MSP CX team, you will collaborate directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to optimize the performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise, enabling More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technicalsupport, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯
to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer SupportTechnicalSupportEngineer is a technical expert who is the primary contact between first/second line support and … to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware … analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network SupportEngineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide … hands-on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line … support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk More ❯
The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and … continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software … optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application SupportEngineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in … line with product roadmaps.Day to day the role will perform proactive maintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements. What you'll do: Day to day monitoring of integration and batch process processes, remediating … errors in a swiftly manner to mitigate business impact. Day to Day technical administration of corporate applications inc Oracle & MS Sql DBs Provide technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to supportMore ❯
Unit 1 Oakfield Road, Cheadle Royal Business Park, Cheadle, Cheshire, England
SOLUTIONS PT LIMITED
a long-term career. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating well positioned to step into senior positions. Role This is a full-time position working within … our Technical Services Team whilst studying towards a degree. The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technicalsupport role. It allows you to combine workplace learning opportunities with theoretical knowledge gained … exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technicalsupport to customers on a wide range of industrial software, hardware and associated products. With 100 employees, we’re a growing company, staffed More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupportEngineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a … fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
Hybrid working) We have a great opportunity for an organised, self motivated, TechnicalSupportEngineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a … fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technicalsupport tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯
Job Purpose: To provide TechnicalSupport to customers and distributors, delivering the highest of quality responses within agreed time frames. To create test schedules, plans and reports for new and existing security products manufactured by Hanwha Vision. Job Context: Reporting to Head of Technical Direct Reports: None … Key Responsibilities: Provide timely and accurate advice and support via phone, email, remote connection and face to face to all customers/distributors/users Effectiveness in understanding problems and making timely, practical decision. Follow up on open tickets and ensure customers are kept up to date at all … times with the progress Maintain and develop the companies adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date To provide a high level of technicalsupport to customers and associated service facilities. To accurately log all customer More ❯
the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
Position: TechnicalSupportEngineer Job ID: 2394/4 Location: Cornwall Rate/Salary: TBD Benefits: TBD Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our vacancies. We More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
Birchwell Associates Ltd
across the UK. With a strong focus on sustainability, innovation, and customer care, this is an exciting opportunity to join a dynamic and supportive technical team shaping the future of green energy. Why Join? Youll be part of a forward-thinking organisation that values your expertise, fosters personal and … and actively contributes to a more sustainable future. Career development, training, and collaboration are at the heart of their culture. Your Role As a TechnicalSupport Specialist, youll play a key part in building and maintaining trust in the companys range of sustainable heating systems and services. You … will: Respond to technical enquiries before and after sales, including troubleshooting, spare parts support, and general product information. Provide expert assistance to professional installers and field engineers, taking ownership of queries through to resolution. Collaborate with the wider technicalsupport, service, warranty, customer service, and sales More ❯