1st Line Support Engineer
- Hiring Organisation
- Sue Ross Recruitment Ltd
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £28000/annum
User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor … Candidate Requirements for the 1st Line Support Engineer: 1–2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with ...