issues via phone, email, and face-to-face, keeping users updated. Configure, maintain and test IT services, including meeting room technology and shared equipment. Support Microsoft 365 applications, Windows10/11, Active Directory, and Azure environments. Assist with the setup of new IT equipment, including desktop builds and network cabling. Deliver IT inductions and training … Take part in project-based work with the wider IT team. About You Experience in a 1st/2nd line IT support role, including deskside support. Knowledge of Windows OS, Microsoft Office/365, Active Directory, and Azure. Strong communication skills, confident working with staff at all levels. Organised, proactive, and able to manage your own workload effectively. More ❯
Kettering, Northamptonshire, England, United Kingdom
Oscar Technology
face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing Providing deskside and floor walk support across multiple locationsTroubleshooting Windows10 and 11, Office 365, printers, networking and hardware issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and … and escalating issues when needed What They're Looking For Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and confidence working independentlySolid understanding of Windows operating systems, Office 365, Active Directory and basic networkingExperience with Intune or Mobile Device Management is beneficialA people first attitude and confidence interacting with users dailyFull UK driving licence More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
networking, supporting a dynamic business at the forefront of financial technology. Required Skills: Around 2 years of experience in IT Support or 2nd Line roles Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Experience troubleshooting hardware, software & cloud-based systems Excellent communication skills and a More ❯
Poole, Dorset, South West, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
Infrastructure Engineering roles. If you love technology, gaming, and want to grow your career at speed this is the perfect place to do it. Required Skills: Experience supporting Windows10/11, Microsoft 365 & Active Directory Good understanding of PC hardware, builds, peripherals & troubleshooting Knowledge of basic networking DNS, DHCP, VPNs, firewalls Exposure to Azure, Intune More ❯
Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong More ❯
when required. Ensure support is aligned with contracted business hours. Technical Skills: Knowledge of Google Suite Strong expertise in IT infrastructure: desktops, laptops, printers, handhelds, smartphones. Proficient in MicrosoftWindows10, Office 365, Teams, Google Workspace, and ServiceNow. Experience with Active Directory administration (users, groups, policies). Familiarity with remote support tools and video conferencing platforms. More ❯
when required. Ensure support is aligned with contracted business hours. Technical Skills: Knowledge of Google Suite Strong expertise in IT infrastructure: desktops, laptops, printers, handhelds, smartphones. Proficient in MicrosoftWindows10, Office 365, Teams, Google Workspace, and ServiceNow. Experience with Active Directory administration (users, groups, policies). Familiarity with remote support tools and video conferencing platforms. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid/Remote Options
Reed Technology
escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the … and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access More ❯
end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most … authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most … authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows10 … best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service More ❯
team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows10 … best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
City, Bristol, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Rogerstone, Gwent, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Clevedon, Somerset, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Bath, Somerset, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Chippenham, Wiltshire, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
City, Swindon, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
Weston-super-mare, Somerset, United Kingdom Hybrid/Remote Options
Teleperformance
in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication … a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and More ❯
projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong More ❯
Southampton, Hampshire, South East, United Kingdom
Method-Resourcing
ll be doing Acting as the first point of contact for IT support queries (phone, email and walk-ups) Troubleshooting issues across Microsoft 365, Entra/Azure AD, Windows10/11 , and core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent More ❯
career faster than your peers this is the place to do it. Required Skills: Experience in 1st Line or IT Support , ideally within an MSP Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs A genuine passion for technology and progression Confident communication and strong problem-solving More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Sterling Bridge Limited
fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows10/11, Microsoft 365 & Active Directory Basic understanding of networking DNS, DHCP, VPNs, firewalls Exposure to Azure or cloud platforms (desirable) Excellent communication and troubleshooting skills More ❯