Mon – Fri needed to provide end user support. As 2nd Line Support/Senior Service Desk Analyst/IT Support you should have some of the following skills: MicrosoftWindows10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM. Successful 2nd Line Support/Senior Service Desk Analyst/IT Support will need to More ❯
Mon – Fri needed to provide end user support. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: MicrosoftWindows10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum £25-£26 + Skill development & Career
Leeds, WF17, Batley, West Yorkshire, United Kingdom
Pro-Connexions
Mon – Fri needed to provide end user support. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: MicrosoftWindows10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum £25-£26 + Skill development & Career
business. Key Responsibilities: Working towards SLA's by picking up and dealing with service desk tickets whilst providing a high level of customer service. Hands on experience with Windows10 and O365 Escalate tickets to the Infrastructure/Cloud Ops team to ensure tickets and escalations are dealt with in a timely manner. Provide IT support … service desk tickets. Produce technical documentation for use within the department and user guides for the business to ensure the effective use of systems. Provide support for the Windows network, desktop applications (including Microsoft Office, Avaya telephone system, Android, Apple, VPN, Citrix, Exchange email) and other IS systems. The follow skills and experience will be essential: Strong technical More ❯
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands, England
Bromsgrove District Council
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Future prospects: 90% of More ❯
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
a recruitment agency HND/DipHE/NVQ level 4/degree with honours/or equivalent Skills and competency Essential Support of Microsoft Office 2010 or greater, Windows 7 or greater Familiarity with the internals of a PC/laptop Ability to diagnose various desktop and laptop issues, including operating system, TCP/IP networking, hardware component … issues Ability to follow instructions or procedures, and check own work Comfortable working independently and with others Beneficial Experience supporting Active Directory Support of Microsoft Office 2016, Visio, Windows10 Experience with Office 365 Support of Android and iPhone phones, Android and iPad tablets, and Macs Experience with automated build and deployment tools Knowledge of WindowsMore ❯
solving methodologies (processes, best practices, tools, templates) Proficient at performing application log analysis and creating stories, depicting timeline of events and errors Operating Systems experience including Windows, Windows10, OSX, iOS, and Android Proficient in Microsoft Office 365, Desktop conferencing (Teams, Zoom, etc) Strong knowledge with one or more general purpose programming (Java, Python) Bachelor's degree in a … Vacation time) 401K match Competitive healthcare, dental and vision insurance plans Birthing parents at Amwell enjoy up to 18 weeks of paid maternity leave Non-birthing parents enjoy 10 weeks of paid leave US employees experiencing reproductive loss are eligible for up to 7 days of paid leave Employee Stock Purchase Program Free access to Amwell's Telehealth More ❯
providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows10, Office 365 and a number of internal applications. Main duties of the job To maintain and increase customer productivity by providing first line customer focused information … Essential Willing to work towards an IT related apprenticeship qualification at NVQ Level 2 Experience Essential Working knowledge of Microsoft Office 2010 Working knowledge of Microsoft Operating System Windows10 Experience of working effectively as a team Desirable An understanding of community focus and previous experience of working in IT within the public sector preferably the More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and respond to technical incidents and service requests Support users with Microsoft 365, Windows10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL More ❯
members when necessary Develop technical skills through mentorship and hands-on experience Help maintain departmental documentation and assist with equipment inventory management Essential Skills & Experience Strong experience with Windows10/11 administration Proficient in Microsoft 365/Teams Basic networking and patching knowledge Physical hardware management (laptop provisioning) Awareness of cybersecurity best practices Good communication More ❯
whether you need support, a single PC, or a complex networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Candour Solutions
provide third-line advice for infrastructure platforms, adhering to service levels and standards. Essential Skills: Expertise in modern workplace technologies and ecosystems (e.g., Microsoft 365) Operating Systems (e.g., Windows10/11) Client applications (e.g., Office 365, Teams, OneDrive) Device management and deployment (e.g., Intune, Autopilot) Virtualisation techniques (e.g., VMware vSphere) Virtual Desktop Infrastructure (e.g., Citrix More ❯
contributing to IT documentation Escalating issues to senior technicians when necessary What Were Looking For: 1 years of experience in a similar IT support role Good knowledge of Windows10/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise tasks Familiarity with More ❯
both written and verbal, and a natural customer care/professional attitude are absolute essential pre-requisite. Technical understanding of PC hardware/software - TSS3 skill set (minimum) Windows10 and 11 support. Microsoft Office 365. Must be a Team Player with drive, motivation, and ability to work under pressure. Drive, motivation, and ability to work More ❯
service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. ? Some of the daily activities are: ? End users support ? Windows10 and Microsoft O365 troubleshooting. ? Resolution of software and hardware issues (laptop, desktop, printers) ? Installation and configuration of laptops ? Software issues for inhouse applications ? Handling of tickets More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Kinect Recruitment Ltd
training Working Pattern Full-time, on-site initially Hybrid working model available after probation period Occasional out-of-hours support required during major IT implementations or scheduled service windows Essential Skills & Experience Minimum 1 year of experience in a helpdesk, IT support, or technician role Good knowledge of Windows10/11, Office … tools, or basic scripting Familiarity with cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps) Knowledge of ITIL, ISO 27001, or IT security standards Interest in server environments (Windows/Linux), remote support tools, and software deployment More ❯
of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day/evening/night) Desirable: Azure Fundamentals, VMware, Citrix, basic networking More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
technical environment Strong customer service approach and team player Strong work ethic and ability to work in dynamic work environment Understanding of Active Directory, Exchange Administration, Sharepoint and Windows10/11 & Server O/S Understanding of Networking principles - LAN/WAN Proactive and checking with 3rd parties for updates, and chasing where necessary Experience More ❯
communication skills: dealing effectively with stakeholders at all levels. Experience with basic IT troubleshooting: supporting hardware and software upgrades and projects. Good technical knowledge of IT systems: including Windows10/11, Office 365, VMWare, Teams, Slack, wireless networking, Autopilot, and Intune. Proactive problem solver: capable of identifying and resolving complex issues independently. Willingness to learn More ❯
assessing requests to ensure minimal exposure to risks for systems and user accounts. Experience in some of the following technologies ideal; Microsoft 365 Suite, Intune, Defender for Endpoints, Windows 10+, PowerShell scripting, Bash scripting, VPN, SSO and MFA technologies. Benefits: 25 days annual leave in addition to Bank holidays. Discretionary commission/bonus scheme. Company pension scheme. Life More ❯
People management skills, with experience in coaching and mentoring onsite teams. Strong problem-solving skills related to IT. Knowledge of IT infrastructure support, including hardware, Office 365, Exchange, Windows10, Active Directory, Apple OSX and iOS, and deployment technologies (SCCM/WSUS/MDT). Excellent face-to-face and telephone communication skills. Ability to supervise More ❯
IT related problem-solving skills. IT infrastructure support working across a range of up-to-date technologies including desktop/laptop/printer hardware, Office 365, Exchange 2013, Windows10 & 11, Active Directory, Apple OSX and iOS, deployment technologies SCCM/WSUS/MDT. Professional Profile Pre-requisites include minimum of two years' experience in a More ❯
be the primary support for a variety of troubleshooting, upgrades and projects on both hardware and software. Good technical knowledge of IT systems: including but not limited to Windows10/11, Office 365, VMWare, Teams, Slack, basic wireless networking, Autopilot and Intune. Proactive problem solver: this role will present you with complex problems daily, you More ❯