with some travel between sites (car preferable). What you’ll do Provide 1st/2nd line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows10/11, M365/O365, Teams, printers/AV, laptops/desktops, mobile devices User onboarding/offboarding, imaging/builds, hardware swaps, peripheral setup New … lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2nd line support experience in a corporate/MS environment Strong Windows10/11, M365/O365, Teams, AD/Azure AD; Intune/Endpoint (nice to have or willing to learn) Experience with builds/imaging, device More ❯
role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools. Key Responsibilities Desktop support and troubleshooting in a Windows10/11 environment Remote user support Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services Support and administration of Microsoft Dynamics … CRM Daily systems and infrastructure checks Installing and configuring new hardware, software and peripherals Onboarding new staff Maintaining and managing Windows servers Creating and updating documentation for all IT processes and procedures Business Continuity and Disaster Recovery testing Anti-virus, firewall and cyber security monitoring Backup administration Licensing and printer management Delivering staff training Supporting all other aspects … skills Excellent analytical skills and attention to detail Strong communication skills with a customer-first approach Calm under pressure, flexible and reliable Good knowledge of Microsoft operating systems (Windows10/11) Professional Standards As part of a regulated organisation, you will be expected to: Follow FCA, FSMA and all internal compliance procedures Keep documentation accurate More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
retail software, with a good understanding of how it works and experience setting it up (EPOS, Ecommerce, SAGE, CCTV and Audio systems etc) Experience in Microsoft Operating systems, Windows10, Windows 11, Server 2008-2019, Active Directory and Microsoft 365/Azure Solutions, SQL Competency in Office 365 administration – as a user, but also More ❯
Fielding walk up requests and completing same day break fix repairs* Installation and configuration of new devices and peripherals* IMACD activity including installs, moves, changes and disposals* Troubleshooting Windows10, Mac OS and Office 365 issues* Smart Hands support for basic network and infrastructure tasks* Meeting room and live event support when required* Managing local stock … Have * Strong break fix background with hands on repair experience* Confident replacing laptop and desktop components* Proven deskside support experience in a live business environment* Good understanding of Windows10, Mac OS and Office 365* Familiarity with networking basics* Excellent communication and customer service skills* Ability to lift and move IT equipment up to 20kg* Eligible More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Additional Resources Ltd
days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a MicrosoftWindows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: Experience of working in 1st/… 2nd line Service Desk support role Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts … groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls MicrosoftWindows10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice More ❯
West Midlands, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
for trickier issues, and help shape the processes that keep IT services running at their best. Responsibilities Providing Level 2 support across hardware, software, and account issues Troubleshooting Windows10/11 devices, laptops, desktops, mobile devices, printers, and POS systems Managing tickets via ManageEngine/ServiceDesk Plus and keeping on top of SLAs Handling user … desk Delivering exceptional support to all users, including executive stakeholders Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer-first mindset and excellent More ❯
alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a dynamic third-line team working across Citrix VDI, Ivanti User Workspace Manager/AppSense, Windows, and user workspace technologies. You'll help design, deliver, and support modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver … Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent … Senior VDI Engineer, Senior Citrix Engineer, End User Computing Engineer, EUC Specialist, Virtual Desktop Solution Architect, Citrix NetScaler Specialist, Desktop Virtualisation Consultant, Workspace Technology Engineer, Application Packaging Specialist, Windows10/11 Deployment Lead, Ivanti UWM Consultant. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Additional Resources Ltd
days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a MicrosoftWindows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: Experience of working in 1st/… 2nd line Service Desk support role Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts … groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls MicrosoftWindows10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Additional Resources Ltd
days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a MicrosoftWindows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: Experience of working in 1st/… 2nd line Service Desk support role Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts … groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls MicrosoftWindows10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Additional Resources Ltd
days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a MicrosoftWindows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM). We need someone who can offer: Experience of working in 1st/… 2nd line Service Desk support role Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts … groups and containers Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner) Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls MicrosoftWindows10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting Desktop and browser security components: including site security certificates, firewalls and anti-virus Supporting Voice More ❯
Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
Overseeing ticket resolution from initial logging through to full resolution, ensuring excellent customer satisfaction Acting as the escalation point for urgent and complex technical issues Supporting users across Windows10/11 environments, basic networking and Citrix-based applications Managing IT service delivery through Jira, including ticketing and small project workflows Leading and developing the Helpdesk … experience in IT support or Helpdesk roles, with experience in a supervisory or team lead capacity Experience working in a manufacturing or industrial environment Strong troubleshooting expertise across Windows10 & 11, basic networks and ITSM processes Working knowledge of Jira and Google Workspace Experience supporting Citrix environments Excellent communication skills with the ability to engage at More ❯
for DevOps Engineer Strong experience in a DevOps environment with proven delivery of DevOps pipeline toolsets. Preferably experienced in agile, sprint-based lifecycles. Skilled at deploying applications into Windows10 environments. Experience with structured change, deployment, and release processes. This DevOps Engineer role offers the chance to work on high-impact projects within a supportive and More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
for DevOps Engineer Strong experience in a DevOps environment with proven delivery of DevOps pipeline toolsets. Preferably experienced in agile, sprint-based lifecycles. Skilled at deploying applications into Windows10 environments. Experience with structured change, deployment, and release processes. This DevOps Engineer role offers the chance to work on high-impact projects within a supportive and More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid/Remote Options
Nextech
career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows10More ❯
a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates … Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active More ❯
a major programme of work through to March 2026. These roles are ideal for proactive, customer-focused technicians with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. Key Responsibilities End User Device Troubleshooting: Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs. Windows 11 Deployment: Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance. Active Directory & M365: Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments. Device & Systems Management: Administer Windows and iOS devices using SCCM and Intune for updates … Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met. Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows10, device imaging, user data transfer, and post-deployment support. Strong background in Entra/Active More ❯
and network issues promptly and efficiently. Install, configure and maintain operating systems, applications and equipment (including PCs, laptops, screens and peripherals). Support the setup and maintenance of Windows-based systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various … building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience providing hands-on IT support (1st/2nd line). Computer networking skills. Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded). CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA). Experienced in problem solving, especially with ISPs (ADSL More ❯
asset Inventory Be able to work under pressure Strong experience of the following technologies required: Service-Now or similar ITSM system Office 365 (email, Teams, SharePoint, OneDrive, Office) Windows10 and Windows 11 operating systems Mac OS Active Directory & Azure Active Directory Basic Networking (TCP/IP) Microsoft System Center Configuration Manager (SCCM) Virtual More ❯
and initiatives, including identifying areas for improvement in processes and technologies. Required Skills and Experience Technical Skills: Operating Systems: Strong knowledge of Server and Desktop operating systems (e.g., Windows10/11, Windows Server 2016/2019/2022, MacOS). Networking: Good understanding of networking concepts such as DNS, DHCP, VLANs, VPNs, and More ❯
Your Skills and Experience Proven service desk background within an MSP Strong communication skills and a client-first mindset Ability to work methodically with high attention to detail Windows10/11, Windows Server (2016–2025), AD/DNS/DHCP Microsoft 365 administration (Exchange Online, SharePoint, Teams, MFA) Networking fundamentals, VLANs, VPNs, firewalls More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications · A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience … with operating systems including Windows Server 2012+ and Windows10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. · Experience in an MSP environment is preferred. · Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. · Ability … and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming More ❯