2nd Line Engineer (MSP) - 365 / Networking
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
running smoothly and clients happy. In this role, you'll support a broad mix of SME customers, providing on-site support across desktop, server, networking, and cloud platforms. Every day is different - from troubleshooting complex issues to assisting with project rollouts and system upgrades. You'll need … solid foundation in Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows ...