be essential to support the team’s overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) WindowsServer administration 2016-2022 Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server … and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Mentoring and coaching junior technical engineers Desirable: MicrosoftWindows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you are interested in this role or wish to apply, please feel More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS … will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of WindowsServer (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls More ❯
2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and WindowsServer environments. Visit client sites to perform installations, maintenance, and troubleshooting. Participate in an on-call rota to provide out-of-hours support. Proven experience in a More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Adria Solutions
client sites across the UK for project delivery, installations, and escalations (occasional overnight stays may be required). About You The successful candidate will have: Strong experience with WindowsServer, Microsoft 365, Active Directory, and virtualisation platforms (VMware, Hyper-V, Citrix). Solid understanding of networking principles (DNS, DHCP, TCP/IP, VLANs, Wi-Fi topologies More ❯
support and assist in resolving complex issues What You’ll Bring A degree in IT, Computer Science, or 2+ years of relevant experience Solid knowledge of Microsoft technologies (WindowsServer, SQL Server, IIS, .NET) Proficiency in T-SQL and experience working with web applications or APIs Strong analytical and troubleshooting skills with a proactive More ❯
Extensive identity & access management experience (Entra ID, AD DS, Azure AD DS, SSO) Strong experience of supporting on-prem and cloud services (Azure, Office 365) Strong experience of WindowsServer, IIS, Active Directory Strong experience in networks across firewalls, routing & switching, VLANS and VPNs Experience with device management solutions like Intune or Endpoint Central Experience of … supporting both Windows and Linux based systems A strong understanding of working with best practices in Cyber Security PowerShell and scripting experience Virtualization/Virtual Desktop experience ITIL framework experience Azure certifications Interpersonal Requirements: Strong communication and interpersonal skills Ability to work in a team environment Show effective use of time management skills Strong analytical and problem-solving More ❯
network updates/upgrades Maintain IT security and backup solutions Identify CSIP items to improve service desk functions. Major incident management The Technical Skillset Experience across MS tech – Windows 7/10/11, Windowsserver, AD admin, Exchange, Azure MDM admin - Intune. SCCM a bonus. Office 365 admin Hyper-V virtualisation VPN/ More ❯
network updates/upgrades Maintain IT security and backup solutions Identify CSIP items to improve service desk functions. Major incident management The Technical Skillset Experience across MS tech Windows 7/10/11, Windowsserver, AD admin, Exchange, Azure MDM admin - Intune. SCCM a bonus. Office 365 admin Hyper-V virtualisation VPN/ More ❯
Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities/Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7–11 WindowsServer: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks/Taegis (SIEM) Endpoint and serverMore ❯
on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely … Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windowsserver systems Including active directory, DNS, DHCP, etc. Strong Knowledge More ❯
East Grinstead, West Sussex, England, United Kingdom
Gold Group Ltd
on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely … Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windowsserver systems Including active directory, DNS, DHCP, etc. Strong Knowledge More ❯
position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new … starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for scheduled work or urgent issues, representing the … service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example WindowsServerMore ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new … starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for scheduled work or urgent issues, representing the … service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example WindowsServerMore ❯
Newcastle upon Tyne, Northumberland, United Kingdom
position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new … starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for scheduled work or urgent issues, representing the … service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example WindowsServerMore ❯
2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and WindowsServer environments. Visit client sites to perform installations, maintenance, and troubleshooting. Participate in an on-call rota to provide out-of-hours support. Proven experience in a More ❯
best practice in automation, resilience, and cloud adoption. Key Skills & Experience Microsoft Azure - IaaS, PaaS, and Identity (Entra ID/Azure AD). Strong on-premises infrastructure background (WindowsServer 2012-2022, AD, DNS, DHCP, IIS, GPO, RDS). Infrastructure as Code (Terraform) and automation with PowerShell . Experience with virtualisation (VMware/Hyper-V) , SAN More ❯
best practice in automation, resilience, and cloud adoption. Key Skills & Experience Microsoft Azure - IaaS, PaaS, and Identity (Entra ID/Azure AD). Strong on-premises infrastructure background (WindowsServer 2012-2022, AD, DNS, DHCP, IIS, GPO, RDS). Infrastructure as Code (Terraform) and automation with PowerShell . Experience with virtualisation (VMware/Hyper-V) , SAN More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
best practice in automation, resilience, and cloud adoption. Key Skills & Experience Microsoft Azure - IaaS, PaaS, and Identity (Entra ID/Azure AD). Strong on-premises infrastructure background (WindowsServer 2012-2022, AD, DNS, DHCP, IIS, GPO, RDS). Infrastructure as Code (Terraform) and automation with PowerShell . Experience with virtualisation (VMware/Hyper-V) , SAN More ❯
Own platform documentation and operational best practice Troubleshoot complex incidents and enable engineering teams Required Experience 5+ years in infrastructure engineering or systems engineering Strong Microsoft environment expertise: WindowsServer, AD/Entra ID, Group Policy, O365, Intune Solid networking foundations: TCP/IP, VLANs, DNS, VPNs, Wi-Fi Security engineering knowledge: System hardening, endpoint security More ❯
Own platform documentation and operational best practice Troubleshoot complex incidents and enable engineering teams Required Experience 5+ years in infrastructure engineering or systems engineering Strong Microsoft environment expertise: WindowsServer, AD/Entra ID, Group Policy, O365, Intune Solid networking foundations: TCP/IP, VLANs, DNS, VPNs, Wi-Fi Security engineering knowledge: System hardening, endpoint security More ❯
Own platform documentation and operational best practice Troubleshoot complex incidents and enable engineering teams Required Experience 5+ years in infrastructure engineering or systems engineering Strong Microsoft environment expertise: WindowsServer, AD/Entra ID, Group Policy, O365, Intune Solid networking foundations: TCP/IP, VLANs, DNS, VPNs, Wi-Fi Security engineering knowledge: System hardening, endpoint security More ❯
Own platform documentation and operational best practice Troubleshoot complex incidents and enable engineering teams Required Experience 5+ years in infrastructure engineering or systems engineering Strong Microsoft environment expertise: WindowsServer, AD/Entra ID, Group Policy, O365, Intune Solid networking foundations: TCP/IP, VLANs, DNS, VPNs, Wi-Fi Security engineering knowledge: System hardening, endpoint security More ❯
london (city of london), south east england, united kingdom
Quant Capital
Own platform documentation and operational best practice Troubleshoot complex incidents and enable engineering teams Required Experience 5+ years in infrastructure engineering or systems engineering Strong Microsoft environment expertise: WindowsServer, AD/Entra ID, Group Policy, O365, Intune Solid networking foundations: TCP/IP, VLANs, DNS, VPNs, Wi-Fi Security engineering knowledge: System hardening, endpoint security More ❯