76 to 100 of 221 2nd Line Engineer Jobs in the UK excluding London

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a service that … really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support More ❯

Join to apply for the 2nd Line Support Engineer role at Collaborative Reasoning . Quantum Care is a not-for-profit organization providing high-quality care services for over 2,000 older people across Hertfordshire, Bedfordshire, and Essex. The ideal candidate will have a passion … Opportunities to contribute to project work and influence Quantum's future development are available. Main Duties and Responsibilities Handle all user queries, acting as 2nd line support, and also providing 1st and some 3rd line support. Support users via phone, remote tools, or directly on … range of candidates eligible to work in the UK. Please note we are currently unable to offer sponsorship. For more information, visit our website: 2nd Line Support Engineer - Quantum Care . If you encounter issues with the online application, contact our HR team at More ❯

2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in More ❯

Social network you want to login/join with: 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Manchester (with travel to Stoke 2-3 times a week, expensed) Office: 4 days per week | Full-Time | Permanent About the Role Are you an … experienced 2nd Line Support Engineer who enjoys variety, being hands-on with tech, and providing great customer support without climbing the ladder into 3rd Line or beyond? This might just be the opportunity for you. iO Associates is working with a well-established … CCTV setups Maintaining high levels of customer service while balancing hands-on technical tasks What We're Looking For Solid, mature experience in a 2nd Line Support role Strong networking knowledge and troubleshooting abilities Comfortable working both on-site and remotely UK driving licence and willingness to More ❯

Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to … proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated … work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd More ❯

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer … will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as … have the capacity to work in a fast-paced environment. We feel that this is a great opportunity for a passionate IT Support Engineer who has strong communication skills and enjoys working in the office. Our client has partnerships with all the leading vendors; therefore, opportunities to progress More ❯

candidate to join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a small support … and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from the 1st … case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer More ❯

to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2nd line/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯

to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2nd line/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯

2nd Line Support Technician Location: Clyde, Scotland – On Site 5 Days a week Due to the nature of our support requirements this is an office-based role. Are you looking for a career in IT that offers training and skills development in a 2nd line … by your Team Lead, is crucial. You will also contribute to meeting team SLA and KPI targets. Your role We are looking for a 2nd Line Support Technician to maintain service during training at our site near Glasgow. Your responsibilities will include resolving delivery issues, providing solutions … records and documentation related to IT services. Adhering to Fujitsu IS policies, including Change & Release, Configuration, and Security policies. Ensuring network security in line with security operating procedures. Knowledge required: Microsoft Server 2016/2019 Active Directory Backup systems and processes Hyper-V/VMWare SCCM Group Policy More ❯

2nd Line Support Engineer/System Administrator * Duration: 6 months (extensions expected) * IR35: Inside * Rate: £350/day (negotiable) * Role: We are looking for a 2nd Line System Administrator to join our team 2nd and 3rd Line engineers. Your More ❯

2nd Line Support Engineer/System Administrator Duration: 6 months (extensions expected) IR35: Inside Rate: £350/day (negotiable) Role Overview We are seeking a 2nd Line System Administrator to join our team alongside 2nd and 3rd Line engineers. More ❯

2nd Line Support Engineer Up to £180 - 200 per day Location: Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2nd Line Engineer. You will be customer facing to educate and … technical side of the client process (not doing sales!), helping the founders and team to set up MSP SOPs, documentation, and processes, while offering 2nd/3rd line support for the managed services clients already onboard. Ideal Skills: Virtualization package experience (V2 Cloud, Hyper-V, VMWare, Oracle More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and … desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to … the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager More ❯

problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team … and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer who’s ready to step up and take More ❯

As a Second Line Engineer , you’ll be based at the Manchester office, working across multiple client sites when needed. You’ll support both internal and external IT environments, assisting with installations, escalated incidents, and ongoing technical support. You’ll be the go-to person for … the option to get involved in small to medium project work, and the continued improvement of documentation and processes. Your Responsibilities Resolve 1st and 2nd line support tickets, both remotely and onsite Assist the Service Desk during high-volume periods Support and implement VOIP platforms Contribute to … ll bring experience, energy, and a hunger to progress your career beyond the standard support role. Must-Have: 3+ years in a 1st or 2nd Line IT support role Hands-on with: Windows Server 2012–2022 Windows 10/11 Microsoft 365 Active Directory (on-prem & Azure More ❯

Job Title: 2nd Line Support Engineer You could be just the right applicant for this job Read all associated information and make sure to apply. Location: Lancaster (full-time onsite with some sites visits- field work) industry: Managed Service Provider Salary … recruiting on behalf of a well-established, rapidly growing Managed Service Provider based in Lancaster that is on the hunt for a talented Senior 2nd Line Support Engineer to join the... JBLK1_UKTJ More ❯

Job Title: 2nd Line Engineer Location: Ayr Rate: £160 per day Date: Tuesday, 1st July Time: 9:00 AM - 5:30 PM Positions Available: 4 Engineers The following information aims to provide potential candidates with a better understanding of the requirements for this role. Job … Overview: We are seeking four skilled 2nd Line Engineers to support an office upgrade project in Ayr. This role involves installing widescreens and laptops , ensuring smooth deployment and functionality within the designated timeframe. Key Responsibilities:... JBLK1_UKTJ More ❯

Role: 2nd Line Support Engineer Location: Doncaster onsite - you must be commutable from Doncaster Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line … Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone … who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone … who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, Cambridge Client: Location: Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Looking to level up your Avaya expertise in a remote … first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and general system support. This team … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯

We are looking for skilled 2nd Line Engineers to support an office upgrade project in Wimborne. This role will involve laptop collection, setup, and widescreen installation over three days, requiring a hands-on approach and technical expertise. Schedule & Requirements: Wednesday 9th July: 3 engineers - Laptop collection & setup … deployment Assist with general office upgrade tasks Install and configure widescreens efficiently Troubleshoot and resolve any technical issues onsite Requirements: Proven experience as a 2nd Line Engineer Strong technical knowledge of hardware setup and installation Ability to work efficiently within a team and meet deadlines More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, norwich col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Looking to … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯