126 to 135 of 135 2nd Line Support Engineer Jobs in the UK excluding London

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the … their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To … To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. More ❯

tchangetheworldifyoudon’thavedetermination. Weare OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st/2nd Line IT Support Engineer to join our UK team at Granta Park near Cambridge. You will support … of teams, based in the UK and US, and look to maintain the excellent IT standards currently practiced at Bicycle. Key responsibilities Help support the Corporate IT Team at Bicycle, comprising all general day to day support activities. Support an internal helpdesk and triage … IT-driven solutions to empower scientific R&D. Work with enterprise security, DR and data solutions to ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10/11 operating systems. Setting up hardware and software More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support … phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange More ❯

IT Application Support Engineer Fareham, Full-time in office required £35,000, 25 days Holiday, Pension Scheme, Healthcare Scheme and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We're recruiting for an … IT Application Support Engineer to join a leading company revolutionising supply chain operations. About the Role In this exciting position, you'll ensure the business core systems run smoothly. From troubleshooting and optimising applications like WMS and TMS to collaborating with teams and vendors, you'll … for application issues, solving problems quickly and minimising downtime. - Manage system updates, patches, and performance enhancements to keep things running seamlessly. - Train and support operational teams to maximise application use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We're Looking For - Strong More ❯

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the … Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you … can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably More ❯

are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and … changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line … engineers or external vendors when necessary to resolve complex issues. To be successful in this role you must have the following skills Endpoint support for Microsoft Windows devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft More ❯

Are you a tech enthusiast ready to dive deep into problem-solving and customer-focused support? Do you thrive in dynamic environments where every day presents a new challenge? If so, this might just be the opportunity for you! Our client has been at the forefront of IT … big and small. Their passion is simple – make IT easier and more efficient, so companies can grow with confidence. About the role As a 2nd Line Engineer, you will be part of a talented resolution team, working closely with the response and escalation teams. You … in sessions and regular meetups in Chippenham or London. The team’s flexible, hybrid approach to working means there’s always someone to support you, no matter where you are. What we're looking for: A logical thinker with a passion for troubleshooting and finding solutions. Excellent communication More ❯

NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is … to fostering a dynamic and ambitious work environment, with a strong focus on the professional development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer … on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both internal teams and external partners. Take an active role in project delivery, including the installation and configuration of servers and networks to meet client requirements. Continuously provide insights and feedback to support More ❯

are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT … strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing More ❯

needs, and deliver excellent service. Watch your IT career take off with us. Requirements The ideal candidate will have a proven track record in 2nd Line support. Technical qualifications are desirable but not essential, as we provide opportunities to gain necessary certifications. Strong Microsoft 365 and Azure More ❯