minds in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDBManagement Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support · Troubleshooting More ❯
guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯
South West London, London, England, United Kingdom
Michael Page Technology
involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯
South West London, London, England, United Kingdom
Michael Page Technology
involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯
Microsoft 365, SharePoint, mailbox provisioning and support. Basic Active Directory administration: user management, permissions, and access. Knowledge of incident and problem management approaches and tooling. Familiar with ITSM platforms, CMDB and knowledge management tools. Awareness of security best practice and common network troubleshooting methods. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of More ❯
Chessington, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in More ❯
Glasgow City, Scotland, United Kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security policies aligned with ISO27001, NIST, CIS, Essential 8 and Cyber Essentials Plus. More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security policies aligned with ISO27001, NIST, CIS, Essential 8 and Cyber Essentials Plus. More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
Change Digital – Digital & Tech Recruitment
incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security policies aligned with ISO27001, NIST, CIS, Essential 8 and Cyber Essentials Plus. More ❯
as a ServiceNow Technical Lead or Senior Developer Strong understanding of ServiceNow architecture and module configuration Expertise in scripting (JavaScript, Glide, APIs, IntegrationHub) Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management) Excellent stakeholder communication and leadership ability ServiceNow certifications (CSA, CAD, CIS ITSM/ITOM) are advantageous Contract Details: Remote UK 6-month initial contract with long-term More ❯
Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ITOM Lead , good knowledge. More ❯
Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ITOM Lead , good knowledge. More ❯
london (city of london), south east england, united kingdom
DNS Info Ltd
Designs and governs the technical architecture for Change Management and CMDB in ServiceNow. Ensures integration, scalability and alignment with platform best practices. ITOM Lead , good knowledge. More ❯
Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯
Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯
Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯
london (city of london), south east england, united kingdom
DNS Info Ltd
Implements and optimises ServiceNow Change Management workflows. Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. Specialist in CMDB and automation within ServiceNow. Configures discovery, integrations and quality controls to maintain accurate and complete asset and service data. More ❯
plugin-based solutions AI & Machine Learning: Implementing secure policies and schedules with strong business alignment Attack Simulation & Modelling: Driving RFPs for in-house testing tooling Critical Data Assets: Enhancing CMDB to support incident response and operational resilience Experience needed: Proven experience as a Security Architect (Infrastructure knowledge a plus) Exposure to retail, hospitality, or travel sectors preferred Ability to navigate More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental ConfigurationManagementDatabase within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and … Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as ConfigurationManagement controls to identify, control, report, control and validate the ConfigurationManagementDatabase (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend … to drive a more efficient organisation. Establishing and promoting ConfigurationManagement processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across through strategic and focussed communication activities. We More ❯
Street, Somerset, United Kingdom Hybrid / WFH Options
Management Analyst to join our IT Service Management team. This role supports the IT Asset Manager in maintaining accurate records of all IT assets within the ConfigurationManagementDatabase (CMDB), and plays a key part in the end-to-end lifecycle of IT equipment from procurement and delivery to decommissioning. The successful candidate will help ensure the right equipment is … the right time and location, delivering value to the business through effective vendor coordination and global stock visibility. Responsibilities Maintain accurate and up-to-date asset records in the CMDB, ensuring data integrity and compliance with internal standards Support IT procurement processes, including raising purchase requests, tracking orders, and liaising with suppliers Coordinate with delivery teams and logistics partners to … openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent) Familiarity with corporate procurement processes and vendor management Proven experience More ❯
Management Analyst to join our IT Service Management team. This role supports the IT Asset Manager in maintaining accurate records of all IT assets within the ConfigurationManagementDatabase (CMDB), and plays a key part in the end-to-end lifecycle of IT equipment — from procurement and delivery to decommissioning. The successful candidate will help ensure the right equipment is … the right time and location, delivering value to the business through effective vendor coordination and global stock visibility. Responsibilities Maintain accurate and up-to-date asset records in the CMDB, ensuring data integrity and compliance with internal standards Support IT procurement processes, including raising purchase requests, tracking orders, and liaising with suppliers Coordinate with delivery teams and logistics partners to … openings and break/fix scenarios Assist in asset audits, reconciliation activities, and reporting to support compliance and operational efficiency Qualifications ITIL Foundation certification or higher Strong understanding of CMDB principles and asset lifecycle management Hands-on experience with IT Service Management tools (e.g., IFS Assyst, ServiceNow, Remedy, or equivalent) Familiarity with corporate procurement processes and vendor management Proven experience More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Operations Management) and at least 2 other modules: ITSM, ITOM, ITAM, HRSD, CSM, GRC, or SecOps. Oversee platform integrations (REST, SOAP, APIs, MID Servers). Design and deliver scalable CMDB and Discovery solutions. Collaborate with business stakeholders, analysts, and development teams. Ensure platform security, scalability, and compliance. Mentor ServiceNow developers and administrators. Stay updated on ServiceNow releases and recommend enhancements. … of ServiceNow integrations (REST, SOAP, APIs, MID Server). Experience with ServiceNow scripting and data model. In-depth knowledge of ITIL/ITSM processes. Background in designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in relevant modules ServiceNow Certified Application Developer (CAD More ❯