1 to 6 of 6 Freshdesk Jobs in the UK excluding London

Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk ticketing system - ensuring work is delivered in line with agreed SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a more »

by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Work within a number of internal systems, such as Excel, Freshdesk, Jira and Google Analytics to collate, analyse and communicate data. Working cross-departmentally to collate, cleanse and error check operational, financial and sales data to more »

any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our online Customer Support site Set up new user account access more »

to Day of the role: Respond to customer enquiries promptly, ensuring customer expectations and SLAs are met. Log all calls/emails and maintain Freshdesk and Cruise IP Databases for team clarity. Provide first and second line support for GCSC activity, ensuring continuity and seamless handover between shifts. Assist with more »

Contract Type: Fixed term for 12 months Working Hours: 37 Worker Type: Hybrid Worker Salary: Grade K - £53,630 - £56,840 per annum Location:Loxley House, NG2 3NG Weve got an exciting opportunity available for talented individuals to join our more »

Contract Type: Fixed term for 12 months Working Hours: 37 Worker Type: Hybrid Worker Salary: Grade K - £53,630 - £56,840 per annum Location:Loxley House, NG2 3NG Weve got an exciting opportunity available for talented individuals to join our more »