17 of 17 Freshdesk Jobs in the UK excluding London

customers both on the phone and in person, as well as the ability to explain potentially complicated issues in a way users/customers can understand. Experience of using Freshdesk or similar ITSM product to manage issue resolution and service requests. Ideally have 2+ years previous experience in a similar role. Full Driving Licence, Ability to travel in the UK More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable : Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. More ❯

line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

line support analyst – service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial More ❯

Requirements Proven experience in a Helpdesk or Customer Service leadership role within Security, Engineering, or Facilities Management Strong administrative and operational oversight skills Proficiency in IT systems (MS Office, Freshdesk or similar platforms) Excellent communication, problem-solving, and interpersonal skills Highly organised with the ability to manage multiple priorities under pressure More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

Nottingham , our team is passionate about making vehicle diagnostics smarter, faster, and more connected. What You’ll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic More ❯

years of experience in operations, customer success, or admin (preferably in SaaS or startups) Exceptional communication and organizational skills Tech-savvy and comfortable learning new tools fast (Freshdesk, Trello, Calendly, Zoom, etc) A proactive, ownership mindset — you see what needs doing and make it happen Strong attention to detail and an ability to stay calm under pressure A balance of More ❯

in a Customer Success or similar client-facing role within a SaaS or technology business. Strong understanding of customer adoption, engagement, and retention strategies. Experience using platforms such as FreshDesk, HubSpot, or similar CRM systems. Excellent communication, organisational, and problem-solving skills. A positive, collaborative attitude and the ability to work effectively in a fast-paced environment. What’s on More ❯

relationship management of multiple platforms Production and oversight of various weekly/monthly Fee Rate(s) reports from multiple platforms to ensure advisor fee(s) accuracy Management of the Freshdesk Workflow Inbox for the Platform Services Team Experience Required Experience within a similar role 2-3 years IFA support experience in wealth management in an administration/operational capacity preferred More ❯

with strong organisational skills Comfortable managing multiple tasks at once Confident communicator Compliance experience within contract recruitment (IT sector) Knowledge of IR35, AWR, GDPR Familiarity with ticketing systems (e.g. Freshdesk) Experience using Bullhorn CRM Why you'll love working here: A supportive, fun, and collaborative team of wonderful humans Central, modern office filled with plants, dogs, and music Hybrid working More ❯

Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers More ❯

role based in Camberley and offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement. What You’ll Be Doing Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses. Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required. Maintaining up-to-date user More ❯

IT Asset Controller A fantastic opportunity has arisen for a IT Asset Controller to join our leading Manchester based legal client on a permanent basis. IT Asset Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and More ❯