Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Senior Support ITAnalyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As an … IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving … equipment Cable management - moving physicaly equipment/hiding cables and wires PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and More ❯
IT Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using … your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks My client is a leading professional services company, employing over 800 people. They are looking for the right candidate to grow into this role and progress into a More ❯
london, south east england, united kingdom Hybrid/Remote Options
MPS Limited
Drive global film delivery. Elevate the cinema experience. Join MPS as an IT Support Analyst and be responsible for delivering high-quality technical support to end users across a hybrid environment. What You'll Do: The IT Support Analyst is responsible for delivering high-quality technical support to end users across a hybrid environment, ensuring the … contact for technical issues, providing hands-on troubleshooting and remote assistance while contributing to continuous improvement initiatives and occasional project work. What You'll Bring: Experience Proven experience in IT desktop support or a similar technical support role within a corporate environment. Hands-on experience supporting both Windows and macOS operating systems. Exposure to hybrid working environments and remote … Be part of a global leader in theatrical content distribution. We're innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide As an IT Support Analyst, you'll be a key representative of MPS, embodying our values and delivering excellence every step of the way. Here's what sets you apart: Brand More ❯
IT Business Systems Analyst Location: Cullompton Job Description: Join our dynamic Technology team as an IT Business Systems Analyst , where you'll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact … escalated issues swiftly. Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people. Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation. Leading Quality Assurance : Define testing requirements, write scripts, and coordinate testing to … Smooth Transitions: Provide hands-on support during system changes and implementations, ensuring a smooth transition to business-as-usual operations. Required Experience: Minimum of 2 years' experience of configuring IT applications - ideally logistics/ERP/TMS/WMS/Finance or HR systems - but other equivalent systems experience will be considered. Communication Skills: Confident in supporting users of More ❯
IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference We're looking for 2 x … enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point click apply for full job details More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Lorien
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Lorien
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for More ❯
Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around … users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. … Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical … and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent More ❯
IT Infrastructure Technical Analyst Location: Knutsford - Onsite Salary: £35,000 - £45,000 + Benefits I am partnering with a highly respected, technology-driven organisation in Knutsford that is continuing to invest in its infrastructure and cloud capabilities. They are looking for a technically strong, proactive Infrastructure Technical Analyst who enjoys working on projects, improving systems and taking … ownership of technical initiatives. This role goes far beyond traditional IT support, you'll be involved in true end-to-end infrastructure work, project delivery, system improvements and hands-on engineering across on-prem and cloud environments. It's ideal for someone with solid infrastructure experience who wants to broaden their technical scope and contribute meaningfully to key … practices Producing clear and accurate technical documentation Supporting software deployments and integrations in hybrid environments Performing system upgrades, patches and maintenance Working closely with vendors and service providers Supporting IT security through proactive monitoring and incident response About You: You'll bring a strong infrastructure background and the ability to work confidently across a varied and complex environment. Essential More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
Job Title: IT Service Management Analyst Location: Newcastle Purpose of Role Provide a key link between the various functions of IT from an internal and external vendor and relationship aspect. Key Responsibilities Monitor IT budgets, perform variance analysis, and report risks/issues. Raise and track licensing issues for IT services and projects. Support procurement … for services and license renewals (e.g., Microsoft). Handle Finance queries (forecasting, journals, recharges) and supplier escalations. Maintain accurate supplier details and payment records. Contribute to process improvements and IT governance standards. Support IT onboarding for new businesses/sites. Skills & Experience Strong understanding of IT service and contractual processes Experience in budgeting, forecasting, and variance analysis. … Excellent stakeholder management and communication skills. Analytical mindset with attention to detail. Keen interest in IT service deployment across a global organisation This role comes with a strong benefits package/4 days on site working/great career opportunities. More ❯
Job Title: IT Service Desk Analyst/1st & 2nd Line Support (System Migration) Location: Worthing, Sussex Day rate: £170 per day, payable to Ltd Company (Outside IR35) or Umbrella Duration: 2 months initially Pay frequency: Weekly Start date: ASAP Standard hours: Mon-Fri , 8 hours per day - 8am-4pm/9am-5pm/10am-6pm Company: We are … assisting a dynamic company who are searching for several IT Service Desk Analysts who are comfortable providing technical support to a large userbase within a corporate environment. This Service Desk Analyst role will best suit professionals who possess system migration support or application support experience and ideally have operated in a 1st and/or 2nd line support … capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line technical issues Provide IT Service Desk Analyst/1st & 2nd Line Support and triage tickets to senior support & 3rd line support teams Software support for laptops and desktops Complete online and email ticket More ❯
Coalville, Leicestershire, England, United Kingdom
Proactive Appointments
2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and ensuring minimal … downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist with system improvements, user … training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated IT professional who enjoys problem More ❯
Snodland, Kent, United Kingdom Hybrid/Remote Options
South East Water
Summary: Do you have a talent for troubleshooting and a customer-focused mindset? Do you have the expertise to manage IT incidents and service requests from initial contact to resolution? We are seeking an IT Support Analyst to join our team. In this pivotal role, you will be the first and second line of defence for our … providing essential technical support that keeps our business running smoothly. You'll be the hero who resolves incidents, fulfils service requests, and minimises disruptions, all while working within our IT Service Management (ITSM) system. Main responsibilities Act as the first point of contact for IT-related incidents and service requests, providing effective resolution or escalation as necessary. Troubleshoot … and resolve hardware, software, and network issues for end users. Assist with new starter setups, including laptop configuration, software installation, and account provisioning. Support the maintenance of IT equipment, including laptops, peripherals, and docking stations. Maintain IT asset inventory keeping accurate records of IT assets Document troubleshooting steps and solutions in the ticketing system, ensuring accurate records More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid/Remote Options
C4S Search Ltd
JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients … across the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic … hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including laptops, phones, AV, Microsoft 365, Dynamics More ❯
IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, Windows Server … and telephony systems (including call recording). Collaborate with managed service providers and overseas IT teams to align infrastructure standards. Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. More ❯
therapies to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an IT Support Analyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform IT support for data and communication systems, services and … all sites including telecommunications, audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and software … to ensure they are functioning effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and participate in the More ❯
Northampton, Northamptonshire, England, United Kingdom
Summit Recruiters
Are you an enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area? Look no further this is the … have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst to assist and collaborate in cross-functional projects as well as the day to day functions of a busy service desk. Overview: As a Junior IT Service Desk … Analyst, you'll play a pivotal role in ensuring smooth operations of our service desk, focusing on incident management and enhancing service delivery. Your technical expertise and dedication will be crucial in resolving user issues promptly and maintaining high satisfaction levels. Responsibilities: Provide technical support to users via various channels, resolving issues and escalating when necessary. Log and track More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid/Remote Options
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a 6 month fixed term contract. This is full time position offering hybrid working with 3 days per week … this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : £500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : 500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : IT/Finance Portfolio Analyst Contract : Initial 6-Month Contract Location : Plymouth/Bristol - Once a month in office Rate : £500 About the Role: Join our client's Portfolio … Team as an IT Portfolio Analyst, where your expertise will shine in financial analysis, focusing on Cyber PCD reporting. This is an exciting chance to contribute significantly to the organization's portfolio management while working alongside a dedicated team. Key Responsibilities: Assist with financial analysis for Cyber PCD reporting. Track and manage Capex and Opex budgets efficiently. Conduct … support and reporting for portfolio initiatives. What We're Looking For: To succeed in this role, we are seeking candidates who possess: Experience : A solid background as a Portfolio Analyst within an IT environment, ideally with several years of relevant experience. Financial Skills : Proficiency in budget tracking, cost-benefit analysis, and financial data analysis. Sector Knowledge : Experience in More ❯
after closing date: commencing 12.12.2025 - Interview expected to take place in the week following shortlisting: commencing 22.12.2025 - Bradford Teaching Hospitals NHS Foundation Trust are seeking a talented and dedicated IT Service Desk Analyst to join our dynamic onsite team. As an IT Service Desk Analyst, you will be responsible for providing technical support and assistance to … our internal users, ensuring smooth operation of our IT systems and delivering excellent customer service. The successful applicants will join a busy Service Desk and will play a key part in supporting the trusts 6,000+ staff and various key services. You will be required to work both as part of the team and as an individual. You must … also communicate and support users at all levels within the business, including other members of the Trusts IT team and liaising with external systems suppliers. Please note this is a fully onsite post located at Bradford Royal Infirmary, BD9 6RJ For further information (or to arrange an informal discussion about the post) please contact: John Greenaway John.Greenaway@bthft.nhs.uk Main More ❯
london, south east england, united kingdom Hybrid/Remote Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements We're looking for an IT support Analyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms, and internally hosted applications to end users. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is … promptly and within SLA where defined. Identify opportunities and assist in implementing recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to delivering IT projects where assigned, ensuring deadlines and milestones are met. Field support stores across the UK and ROI, when necessary Supporting the business EPOS solution. Support the business backup solutions More ❯
We are working in an exclusive capacity with a leading organisation undergoing significant digital transformation and expansion. With Azure migration on the horizon and a strong focus on modernising IT services, this is an exciting time to join a forward-thinking team that values continuous improvement and professional development. Your new role As an IT Support Analyst … distributed environment. You'll handle incidents and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. The role also involves asset management, software licencing, and supporting IT projects such as device refresh and provisioning. Occasional travel between sites may be required, so a driving licence is essential. What you'll need to succeed At least … years' experience in IT support or a similar role Strong knowledge of Microsoft operating systems and Office 365 Familiarity with ITIL v4 principles Excellent troubleshooting and customer service skills Ability to work independently and as part of a team Eligibility for BPSS and SC clearance (British passport required) A proactive, "switched-on" approach and willingness to learn Full UK More ❯