Greater Manchester, North West, United Kingdom Hybrid / WFH Options
True Worth Consulting Ltd
IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to … System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like HMCTS, LexisNexis, and internal tools Liaise with cloud hosting providers (ETO Cloud), third-party vendors and software suppliers Contribute to system More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do I inquiries, through admin requests to being … part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and policies. The role also includes the opportunity to be involved in the implementation of new systems and … form of lieu days, scheduled on the following Thursday and Friday, effectively granting them a 4 day "long weekend" following the weekend that they work. 37.5hr Contract About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the More ❯
to staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you will More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding … in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to More ❯
Job Overview: We are seeking a dedicated IT Support Specialist to serve as the primary liaison between the IS Helpdesk and our internal customers across various departments. In this role, you will be responsible for understanding customer needs and providing expert second and third-level support for standard PC applications and configurations. Your ability to troubleshoot and resolve technical … issues will be essential in ensuring a seamless IT experience for our users. Key Responsibilities: Act as the first point of contact for internal customers seeking IT support, ensuring timely and effective communication. Diagnose and resolve technical issues related to standard PC software and configurations, escalating complex problems as necessary. Collaborate with the IS department to identify and … experience and operational efficiency. Maintain accurate records of support requests and resolutions in the helpdesk system. Provide training and guidance to users on software applications and best practices for IT usage. Stay updated on the latest technology trends and tools to continuously improve support services. Key Stakeholders: Internal: All Departments within the organization External: Vendors and service providers as More ❯
Job Title: IT Application Support Analyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily Business Central … while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application Support Analyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to system and process … Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you'll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills and a proactive approach More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
IT Service Desk Analyst - London - 12 Month Fixed Term Contract - £35,000 per annum **Hybrid Working** - 3 days in the office 2 from home A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based global law firm on a 12 month fixed term contract basis. Key Responsibilities Act as the … initial contact for all incoming IT queries via phone, email, and ticketing system Prioritise and log tickets accurately, including actions and resolutions Troubleshoot incidents and fulfill service requests following defined processes Escalate complex issues when needed, collaborating with 2nd/3rd line teams Communicate effectively with stakeholders across the business Share knowledge within the team and champion tech engagement … support (iOS/Android), Remote access (AOVPN), MFA tools Printer support, Call manager systems (Cisco/MS Teams/Nimbus), Mimecast Experience working within a law firm is essential IT Service Desk Analyst - London - 12 Month Fixed Term Contract - £35,000 per annum More ❯
IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ26) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their More ❯
Lymington, Hampshire, South East, United Kingdom Hybrid / WFH Options
Reed Technology
ICT Senior Analyst Annual Salary: £37,638 - £40,605 Location: New Forest Job Type: Full-time, Hybrid Join a leading organisation on a journey of Digital Transformation aimed at enhancing customer experience and streamlining processes through advanced technology and modern service design. Day-to-day of the role: Lead the support, enhancement, development, and implementation of assigned applications, providing … support our Digital Transformation programme and projects. Collaborate closely with all ICT teams to continuously support and improve applications through proactive planned activities and reactive requests. Design and implement IT solutions to enhance system performance and security. Provide technical support and troubleshooting for IT-related 2nd and 3rd line issues. Work with stakeholders to understand their IT needs and requirements. Develop and maintain documentation for IT systems and processes. Stay updated with the latest trends and technologies in the IT industry. Required Skills & Qualifications: In-depth knowledge of the Microsoft 365 platform including Administration, Configuration Teams, SharePoint, Power Platform (Power BI, Power Automate, Power Apps), productivity apps. Proven experience supporting cloud and on-premise More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
Job Title: Senior IT Governance Analyst Location: Hybrid – 3 Days Onsite (Leeds or Manchester) Salary: £50,000 – £60,000 + Benefits About the Role: We're working with a growing organisation seeking an experienced Senior IT Governance Analyst to join their Information Security team. This is a key role responsible for overseeing IT governance processes … across the business to coordinate internal and external audits, support compliance efforts, and maintain a strong governance framework in line with recognised standards. Key Responsibilities: Lead the coordination of IT-related audits – internal and external, including audit readiness, stakeholder engagement, and managing action plans. Maintain and update IT risk assessments, internal controls, and associated governance documentation. Provide expert … feedback to control owners, supporting remediation efforts and assessing mitigation strategies. Review control deficiencies and guide the development of effective, sustainable solutions. Partner with stakeholders across IT and the business to embed good governance and risk practices. Own and evolve the IT Risk Management Framework, working closely with the Enterprise Risk team. Identify and help address weaknesses in More ❯
manufacturing sector. With a reputation for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/Support Analyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd to travel … manufacturing sector. With a reputation for innovation and quality, they are committed to maintaining their position as a market leader. Their dedicated team in Sheffield is looking for an IT Developer/Support Analyst to join them in their mission to continue delivering superior products and services. This role is office based in Sheffield with odd to travel … to site in Glossop. Description This is a mixed role between Software Developer and Support Analyst Duties. Day to day will include: Design, develop, and implement software applications Collaborate with the technology team to identify and implement digital solutions Provide technical support and training to colleagues on new systems Help setup of new user accounts and orientations to computer More ❯
Join Our Team as an IT Service Desk Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where you can make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk … Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial in delivering high-quality first-line support to end-users across various channels, including phone, email, and ticketing systems. We are looking for someone with strong customer service skills, a proactive approach to problem-solving, and a solid technical understanding. … Key Responsibilities First-Line Support: Provide first-line support and resolution for all IT-related queries and incidents via phone, email, and ticketing systems. Incident Management: Accurately log, categorize, and prioritize incidents and service requests. Troubleshooting: Resolve hardware, software, and network issues for end-users, escalating when necessary. Remote & Desk-Side Support: Offer support for desktops, laptops, mobile devices More ❯
Employment Type: Permanent
Salary: £27659/annum Pension, Bonus, Car Parking, On Site Gym
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Newbury Building Society
Are you naturally curious and enjoy the challenge of problem solving? If you are a strong communicator this could be the ideal opportunity for you to join our busy IT team and work together to provide a first class, professional experience where external and internal customers are at the heart of all you do. Within the IT Security … Infrastructure Analyst role you will: Provide support for our on-premises and external technical infrastructure as we continue our transformation to cloud hosted services. Identify problems and develop plans to protect us from threats such as unauthorised access, data theft or file damage. Provide expert second and third-line support for our on-premise and external technical infrastructure, including … network, hosting architecture and cloud services. This is a fantastic opportunity to add value and to develop your IT career - we'll provide you with a comprehensive training programme to enable you to get up to speed with our systems and processes. Essential skills and experience: Excellent written and verbal communication skills with the ability to present complex information More ❯
Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT Support Analyst to join the team. As an … IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. … This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN & WAN connectivity Liaising with More ❯
Technology Support Analyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable Technology Support Analyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned firm, supporting a busy … office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining firmwide … IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll work More ❯
IT Systems Support Analyst/D365 Finance and Operations, ITIL/is required by a large organisation to join their IT team supporting critical IT systems and applications. You will be responsible for: Managing application life cycle: configuration, testing, upgrades, and maintenance. 1st and 2nd line support. Maintaining user accounts, permissions, and system documentation. User training … Troubleshooting issues with internal teams and external vendors. On-site technical support and preventative maintenance. System development support. Assisting with vendor management and service reviews. Required experience and skills: IT support or application support role experience. Understanding of ITSM practices (ITIL framework preferred). Strong communication skills. Dynamics 365 Finance and Operations experience. Willingness and ability to travel regularly. More ❯
IT Support Analyst - Global Law firm 33-35k + Bens - Leeds - Office based role. Global law firm have a fantastic opportunity for an IT support specialist to perform a Deskside support role within this successful team. To be successful in this role, you will have at least 3 years' experience in PC helpdesk and support or More ❯
As an IT Support Analyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through Friday, 8am-5pm, with an hour for lunch. You will be required … to provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. IT Support Analyst Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and to deal with support queries … and repair systems to ensure the business is running efficiently and to safeguard against failure of the system Install maintain, repair, and upgrade all telephone equipment and ensure the IT department provides an uninterrupted,d efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in a timely manner, and More ❯
St Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Allstaff
We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary of the IT Service Desk Analyst role Salary … full UK driving licence and car is essential. This is an entry level position which offers personal development but limited career progression in the short term. Responsibilities of the IT Service Desk Analyst Be the first point of contact for users, logging and responding to incidents. Provide predominantly 1st level support with some limited 2nd level support. Troubleshooting … diagnosing and solving problems. Complete skilled investigations. Take ownership of the Asset Management process. Onboard new starters. Requirements for a successful IT Service Desk Analyst Experience in a similar role providing 1st-level support Excellent working knowledge of Microsoft client operating systems and applications including Teams, OneDrive, Copilot & SharePoint. Strong hardware diagnostics and fault-finding experience. Basic Citrix More ❯
South East London, England, United Kingdom Hybrid / WFH Options
FirstBank UK Limited
IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. … Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide … technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
phs Group
IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £25,396.80 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career rather than a job? If you answered Yes to … is the role for you. Were hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help and support people … with their IT related questions. These questions could be regarding Microsoft Office, printers, monitors, docking stations, mobile technology or the internet. Your aim is to fix their issues promptly and efficiently by listening, building rapport, and asking questions to establish their needs. So, were looking for someone who enjoys resolving queries and helping colleagues. So why phs Group? Its More ❯
IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working … Sales, you'll keep learning exciting new approaches. About the role Dive into a role that buzzes with innovation at Reckitt, a global leader in consumer goods. As an IT & D Senior Platform Analyst, you'll influence the digital landscape, crafting platforms that foster growth and customer satisfaction. You're not just optimising tech - you're engineering journeys … high quality. Adapting digital acceleration tools, in the Simulation and modelling space, enables consumer-centric innovation at Reckitt - delivering sustainable and optimised products by at a faster pace! Our IT&D team is expanding this capability. We have the ambition to transform our ways of working by integrating a "digital first" approach to science, innovation, R&D, packaging, and More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond More ❯