Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond More ❯
ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your … duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution. 3. Administer IT Business Services in line with company policy and procedure. … 4. Suggest and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent experience.) 2. Proven industry experience in More ❯
IT Support Analyst – Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent Ready to launch your IT career? We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK’s most advanced production facilities … You’re comfortable being the first point of contact, communicating clearly and confidently. You want more than a service desk job - you’re looking to get involved in exciting IT projects too. What You’ll Do Provide first-line IT support to users Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.) Work on a … broad range of IT initiatives - not just tickets Liaise with third-party vendors and support teams Support new joiners with IT inductions Learn from a talented IT Infrastructure Engineer and develop quickly Sounds like you? Please apply or reach out to me at nikola.miletic@nicollcurtin.com . More ❯
IT Support Analyst Offering Circa. £28,000 - £30,000 Basic Salary plus Benefit Office Based in Halifax Our client is seeking an IT Support Analyst to join their business to support around 50 users on a Windows-based network. This hands-on position offering exposure to a wide range of IT disciplines, with a primary More ❯
ITAnalyst Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an ITAnalyst to their growing team. This is an excellent opportunity for someone with 1 2 years of IT support experience who is ready to take the next step in their career. You ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯
Stoke-on-Trent, Newcastle under Lyme, Staffordshire, United Kingdom
OCC Computer Personnel
ITAnalyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an ITAnalyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯
Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA’s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us... Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
Loughborough, Leicestershire, East Midlands, United Kingdom
Job Switch Ltd
Job Purpose ? To provide Technical IT support to users of ICS services from first point of contact to incident resolution ? To identify, diagnose, resolve and document technical IT problems and incidents ? Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and resolve … email, web form or telephone 2. To perform effective incident resolution relating to the authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and root cause analysis 3. Configure and implement new computer systems as part of a desktop refresh … to continue to work with the Service Desk Manager and customers on breached calls where the resolution falls outside of agreed targets. This also includes logging, reporting and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite jobs More ❯
South East London, England, United Kingdom Hybrid / WFH Options
psd group
Position: Senior IT Systems Analyst (Microsoft 365 & SharePoint), based London/Hybrid Senior IT Systems Analyst sought by a growing not for profit organisation to join their team in Central London, to take a lead role in optimising and enhancing their technology environment, with strong emphasis on SharePoint and Microsoft 365 services. This is a hands … on, technically advanced role that involves the delivery of secure and compliant IT services across the organisation. The ideal candidate will have strong experience in Microsoft cloud, modern workplace tools and security and compliance frameworks. Job requirements: Candidates will have experience in the following- Previous experience working in a senior IT support role with responsibility for managing and More ❯
Senior IT GRC Analyst City of London/Hybrid £Competitive + strong bonus and benefits GRC Frameworks, ISO 27001, NIST, DORA Senior IT GRC Analyst is required by prestigious financial services organisation in the heart of the City. In this collaborative role, you will support the development and enhancement of IT Governance, Risk, and Compliance … frameworks, working closely with senior stakeholders, internal IT teams, and third-party partners to manage IT risk and ensure regulatory compliance across the business. Key Responsibilities: Governance: Contributing to the implementation and continuous development of IT GRC frameworks. Assisting in the review and maintenance of IT GRC documentation. Assist in the implementation and communication of IT risk and control management frameworks. Conduct governance reviews in line with agreed schedules and document outcomes. Maintain documentation for IT risk and control management processes. Support the preparation and delivery of formal IT GRC reporting. Risk: Identifying, assessing, and documenting IT risks. Supporting IT risk management activities, including the execution of technical IT risk More ❯
IT Service Desk Analyst required to work office based, Monday to Friday in Liverpool. Shift hours are 8am to 4pm or 9am to 5pm. You will be expected to be on call, once on month. You will be reporting directly to the IT Service Desk Lead. You will be joining the IT Service Desk Team based … complex issues to tier 2 support or management if required. Completing continuous improvement training as prescribed by your manager. You will collaborate closely with internal teams to ensure seamless IT operations. You will be required to meticulously document and log support activities and resolutions. You will place a strong emphasis on delivering high-quality customer service and support. Skills … rotating shift schedule, including weekends (once a month) and bank holidays. A positive attitude toward customer-service and willingness to go the extra mile to assist. An interest in IT and related subjects and a passion for customer service. Full training will be given. Please send in your CV if you have the above skills and you can get More ❯
Cheddar, Somerset, South West, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology Support Analyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an … business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to utilise your skills to the full and show your creativity and potential from the start, as well as learn and develop new skills … self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give you support, training and guidance, whilst you work on a very exciting project in an attractive industry. Hybrid working 3 days in More ❯
Description: You will be joining our UK & Nordics Business Solutions team just as we have implemented an ERP system for Denmark, Sweden and Norway to Dynamics 365 platform. As IT Business Systems Analyst, you will provide 2nd and 3rd line support to our users. You will encourage a 'standard is best' approach to simplify and streamline existing business … room to be creative in your problem solving and able to influence decisions. This is a role to make your own. You will be leading a team of 3 IT Business Analysts in the IT Business Systems team. Primary responsibilities: 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations Support business intelligence initiatives using … customer focused Excellent troubleshooting and implementation skills Good communication skills to both technical and non-technical stakeholders of all levels Excellent knowledge of Microsoft Applications Relevant Degree (technical/IT/business) or equivalent level qualification Working knowledge of Dynamics 365 ERP systems Experience with Agile & Scrum framework Experience in working in Production & Warehouse Supported transformation projects in Production More ❯
IT Service Desk Analyst Is this the role you are looking for If so read on for more details, and make sure to apply today. IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed … an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in … telephony based role that will see you log tickets (incidents/requests), remotely diagnose and troubleshoot and further develop knowledge around our contracts and customers. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and More ❯
Role: IT Support Analyst Salary: £34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier office and providing phone support to the group's global teams. The … the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role More ❯
Press Tab to Move to Skip to Content Link 80688 - IT Licensing and Hardware Asset Analyst This IT Licensing and Hardware Asset Analyst will report to the IT Hardware and Software Asset Manager and will work within the Information Systems directorate based in our Crawley or London office. You will be a permanent employee. You … Power Networks is the leading Distributed Network Operator (DNO), with the ambition on supporting the transition to Net Zero at the lowest possible costs to customers. Reporting to the IT Hardware and Software Asset Manager, the purpose of the IT Hardware Asset & Software Analyst's role is to help ensure overall optimisation of our IT Hardware … Software Assets. You will be involved in the managing the Asset Management Database, resolving any discrepancies. Facilitating the JML process. Dimensions Experience in ITAM (IT Asset Management) in the processes and procedures Experience in producing, or contributing to an ELP (Effective Licence Position) report Experience in tracking hardware assets and maintaining a compliant estate Provide support in asset managing More ❯
We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯
As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team More ❯
IT Support Technician - Aerospace Sector Location: Titchfield Contract: PAYE until February 2027 Rate: DOE £20.79 PAYE (£23.81 incl. holiday pay) Equivalent to £27.62 Umbrella About the Role We're seeking an experienced IT Support Technician to join our aerospace client's team in Titchfield. This is a fantastic opportunity to support a major site relocation and project while … providing technical assistance to both local and remote users. You'll manage hardware and software lifecycles, deliver operational IT support, and help maintain compliance with internal IT policies and standards. Key Responsibilities Deploy, configure, and support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals. Install and support operating systems and productivity software. Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Totum Partners
Job Responsibilities The role is responsible for the deployment, maintenance, and optimisation of the firm’s legal technology applications. This role ensures the seamless operation of critical systems that support legal workflows, document management, matter management, and AI-enhanced productivity More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Premier Group
IT Support Analyst Salary: £30,000 - £35,000 Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small to … although the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a managed … Offer Salary up to £35,000, depending on experience 25 days holiday Company Pension scheme Eye care scheme Free on-site parking What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty. More ❯
IT Support Analyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT Support Analyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across … on, office-based role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great … opportunity for someone who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software More ❯
IT Support Analyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT Support Analyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across … on, office-based role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great … opportunity for someone who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software More ❯
IT Support Analyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT Support Analyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across … on, office-based role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great … opportunity for someone who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software More ❯