1 to 25 of 33 ITIL Certification Jobs in the UK excluding London

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance ...

experience managing macOS environments Strong experience with externally hosted systems Proven ability in IT services and infrastructure design and management Experience with virtualisation technologies ITIL certification or strong ITIL knowledge Experience with Mobile Device Management (MDM) Strong technical project management skills Excellent communication and people management skills ...

troubleshoot and resolve hardware, software, network, and system issues. line management or team lead experience Demonstrated ability to work effectively in a team environment ITIL certification or experience? Excellent communication, customer service, and interpersonal skills Experience of Service management tools eg ServiceNOW, SysAID etc Willingness to learn ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing ...

Leadership or similar advanced project management qualification Able to coach and lead teams in Agile and Lean processes. Desirable Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering large digital projects AND programmes, ideally in the NHS or wider UK public sector Practical experience ...

ensure service quality and accountability Using data to spot trends, risks, and opportunities to improve service delivery Driving service improvements in line with ITIL and ITSM best practice Overseeing change, onboarding, and transitions into live service Acting as escalation lead during service hours and ensuring cover when required Contributing … less experienced Service Delivery Managers where required What we’re looking for Ideally some previous experience within IT Managed Services Strong working knowledge of ITIL and IT Service Management processes Experience in a customer-facing delivery or service leadership role Comfortable managing senior stakeholders and supplier relationships Confident communicator ...

tools and incident management platforms. Experience managing major incidents, on-call rotations, and post-incident reviews. Strong stakeholder management, communication, and vendor liaison skills. ITIL certification or equivalent experience in ITIL-aligned service management environments. Attention to detail in handling payment disputes and compliance reporting. What Sets ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

system management, vendor engagement, and project delivery. Excellent communication, problem-solving, and stakeholder management skills. Relevant qualifications (e.g., Computing degree, Microsoft/Citrix/ITIL certifications). Able to work autonomously and participate in on-call/occasional after-hours work. On Offer Salary up to £70,000 Remote ...

SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification Employment Type: Full-time, Permanent Location: Stevenage, Portsmouth & Newport Security Clearance Level: Must be eligible for SC Internal Recruiter : Carolyne Benefits : 25 days ...

SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please ...

Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday ...

final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITIL certification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking ...

implement system upgrades. Communicate effectively about upcoming changes and enhancements. What You Bring: Relevant IT/professional services qualification, or a willingness to attain ITIL certification. Excellent document writing skills. Strong communication and interpersonal skills with the ability to influence others. Exceptional organisational skills, attention to detail ...

opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about ...

design services that meet business needs Implement and optimise new systems or processes (e.g. ticketing platforms) to enhance service delivery and efficiency Requirements ITIL certified, with strong practical knowledge of the ITIL framework 7+ years proven experience in IT Service Management 3+ years in a leadership or managerial … role overseeing ITIL processes Hands-on experience running or facilitating CAB meetings Experience implementing new systems or processes, including ticketing platforms Knowledge of governance, due diligence, and formal IT frameworks Excellent communication and stakeholder management skills Experience in legal, insurance, finance, or a related professional services sector (desirable) Advanced ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...