1 to 25 of 68 ITIL Certification Jobs in the UK excluding London

in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯

a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required … designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the … responsibilities. Person Specification Training & Qualificiations Essential Degree in a relevant field such as IT, Computer Science, or Health Informatics (or equivalent level of experience as a manager or leader) ITIL certification (Foundation or higher) in Service Management. Formal training in Digital Transformation or IT Service Delivery within a healthcare or large-scale operational environment. Certification or training More ❯

in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team to ensure timely execution and proper documentation of operational tasks. Monitors local system alerts, resolving issues when possible and escalating appropriately to … Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management … including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click More ❯

Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. • Service Design - Scope requirements, implement and enforce best practices aligned with ITIL framework to create new service areas, and configure workflows and automation rules for process efficiencies. • Incident and Problem Management - Implement and monitor robust incident and problem management practices, ensuring … to manage risks associated with updates and modifications, enhancing the security posture and compliance. • Process Improvement - Identify opportunities for process enhancement within the ITSM tool in adherence to the ITIL framework, applying best practices to boost operational efficiency, service quality, and end-user satisfaction and also conduct regular assessments for optimisation. • Service Catalogue & Asset Management - Maintain and update the … of self-service and knowledge-sharing. Essential skills required: • Technical Expertise: o Prior experience of configuring, developing and supporting ITSM tools such as ServiceNow, Halo (desirable) o Understanding of ITIL/ITSM best practice and experience with implementing ITSM processes o Proficient knowledge of SQL and HTML • Problem Solving - Analytical skills to troubleshoot and resolve complex system issue, ability More ❯

Lead DevOps Engineer - SC, ITIL, Application Up to £530 per day (Inside IR35) Primarily Remote 3/6 months My Client is an instantly recognisable Consultancy, who require a Senior/Lead DevOps Engineer that holds Active SC (Security) Clearance, as well as ITIL and application management, to work closely with a key end client. Key Requirements: Proven … Lead DevOps/Application Support Engineer with Active Security Clearance (SC) Experience leading team of Application Support Engineers Proven experience in application management in Azure environments Strong Knowledge of ITIL Experience of development within Healthcare (InterSystems Health Share and Health Connect) Excellent understanding of EMPI, PD, Integration engine and IRIS Nice to have: ITIL Certification Development with More ❯

Oracle, ProstgreSQL, AWS RDS or AWS Aurora highly desirable. Experience in some of the following areas is required: Graduate calibre, in addition a recognised database or public cloud technology certification is desirable Database infrastructure project management skills A minimum five years commercial experience in professional administration of enterprise databases technology Exposure to cloud and virtualisation architecture principles. Experience of … Server High Availability and Disaster Recovery technologies Strong working knowledge of Windows Server Mentoring and advising colleague and peers. Good understanding and use of industry best practise. Foundation level ITIL certification (desirable More ❯

Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and More ❯

and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯

the role. You will need to demonstrate these throughout the recruitment process. Person Specification Qualifications Essential Masters level qualification in a relevant technology-related subject or equivalent relevant experience ITIL Certification at Foundation or higher level. A recognised qualification in management e.g. MBA or equivalent experience Evidence of continuous professional development The following would be an advantage but … CSM). A valid driving licence, allowing you to drive in the UK Experience Essential Excellent knowledge of IT Service Management principles with an in-depth working knowledge of ITIL standards specific to Service Operations Experience of developing Service and Operating Level Agreements for internal/external client groups in a large organisation Extensive customer relationship management experience Knowledge More ❯

AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft 365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯

a relevant subject (e.g. Biomedical Science, Information Management or other Scientific/IT related discipline). Masters level qualification, or equivalent experience in a Scientific or Informatics related discipline. ITIL qualified or equivalent experience. Formal qualification in project management (PRINCE 2 practitioner) or equivalent experience Evidence of continuing professional and personal development. Desirable UKCHIP registration. BCS Membership. Qualification in More ❯

of the post, as determined by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which may be incomplete Problem solving More ❯

Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all More ❯

ensure effective handovers and resolution of incidents Own the service desk toolset, ensuring effective ticket management and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support client onboarding and service transitions Contribute to business continuity and out-of-hours support planning … What Youll Bring: Proven experience leading a high-performing IT Service Desk or support function Strong understanding of ITIL principles and service management best practices Excellent communication and stakeholder management skills Ability to lead under pressure in a fast-paced, client-facing environment Experience working in cloud, infrastructure, or data centre environments is highly desirable Technical background (e.g. Windows … networking, monitoring tools) is a plus ITIL certification or relevant management qualifications preferred Benefits: 33 days annual leave 4 x Death in Service Benefit Contributory Pension Scheme (5% Employer, 5% Employee) Apply now for an immediate interview. More ❯

and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow established processes and procedures. Ability to work independently after initial training. ITIL certification is beneficial. Basic technical knowledge, including familiarity with Microsoft Office Applications and ITIL best practices. This role offers a competitive salary of £250 per day Umbrella More ❯

and knowledge within an ITSM tool. Ability to handle enquiries, complaints, and escalations professionally. Analytical skills to follow established processes and procedures. Ability to work independently after initial training. ITIL certification is beneficial. Basic technical knowledge, including familiarity with Microsoft Office Applications and ITIL best practices. This role offers a competitive salary of £250 per day Umbrella More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on … company contribution) Flexible working options for family commitments and reporting tasks No on-call requirement 37-hour work week (coverage between 8am-6pm, Monday to Friday) Career development and certification support Reference: AMC/AJM/TTMB Postcode: RG12 1XW #anmu More ❯

guidance on ITSM frameworks and ServiceNow best practices. Support platform upgrades and continuous improvement initiatives. What We’re Looking For Degree qualified (desirable). ServiceNow certifications (required). Advanced ITIL certification (preferred). Strong understanding of ITSM frameworks and IT support environments. Hands-on experience with ServiceNow development and module implementation (ITSM, ITOM; ITBM, CSM, HR a plus More ❯

Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. More ❯

the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience in contract and project management, expeience in managing customers outside of UK&I, and eligibility for UK Government Security Clearance (SC) level. Additional information Location: UK More ❯

of IT infrastructure and network topology Comfortable with working flexible hours, including shift and potential on call responsibilities Security Clearance or willingness to undergo the clearance process is required ITIL certification is preferred but not essential Proficiency in Microsoft Office skills, Email, Word, and Excel Personal Skills: Self-motivated Able to work independently and take initiative with minimal More ❯

by minimal spelling and grammatical errors in the application form Analytical Skills Desirable Call Centre Experience Demonstrable Service Desk Experience Qualifications Essential English GCSE Pass Maths GCSE Pass Desirable ITIL Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯

this opportunity, we encourage you to apply today! Responsibilities: Oversee service management Maintain client relationships Escalation Management Manage resources Continual Service Improvement Handle financial management Required Skills/Experience: ITIL certification Experience in service management Background in working with MSPs Supplier management skills good technical understanding - LAN, WAN Cloud Etc 5+ years of Service management experience Benefits: Health More ❯