Slough, Richings Park, Buckinghamshire, United Kingdom Hybrid / WFH Options
Morson Talent
contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that … align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT services in accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a … accessible and inclusive, adhering to best practices and regulatory standards. Conduct evaluations of service designs and recommend improvements. Facilitate workshops and training sessions on ITIL service design practices. Maintain up-to-date documentation of service design processes. Qualifications: Proven experience in IT service design with a strong understanding of more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITILcertification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM … platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount more »
new skills in a fast-paced environment o Comfortable working within a team or on own initiative o Full UK driving licence Desirable o ITILcertification o Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 o Certificationmore »
Specification Educations, Training and Qualifications Essential Educated to degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development Desirable ITILCertification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITILCertification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and more »
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service … desk professionals a background in Service Desk/Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally! ITILcertification is expected alongside a good understanding of Service Management generally. Experience in a man management role is an essential part of this more »
IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this company is a great success story for … an MSP environment and overseeing IT service for multiple, external customers Experience with agreeing and implementing service improvement plans for IT services Understanding of ITIL processes Strong communication skills are essential for interacting with clients, team members, and stakeholders effectively The ability to analyse complex problems and develop solutions … friendly language. Highly self-motivated and directed. Keen attention to detail. Exceptional customer service orientation. Extensive experience working in a team-oriented, collaborative environment. ITILCertification preferred Job Offer £50,000 - £55,000 (Negotiable, depending on experience) 25 days holiday, 4% employee pension, private healthcare, free parking and more »
obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles Skills and experience Good knowledge of Microsoft applications, particularly Outlook and Teams ITILcertification Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »
management role is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Tech 4
management role is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in more »
improve processes and practices for continuous improvement. Required Skills & Qualifications: ICT professional qualification (Level 5) or equivalent. Professional Management qualification (Level 5) or equivalent. ITILcertification in IT Service Management or similar. Extensive knowledge of IT technologies, applications, and best practices. Substantial experience in a specialist technical support more »
or equivalent level or equivalent experience delivering Digital services Good knowledge of the provision of health services Evidence of continuous personal and professional development ITILCertification or relevant experience or working in an ITIL environment Desirable Project Management qualification, such as PRINCE II or experience of using more »
on configuration management processes to the internal team. Process Enhancement: Drive the development and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITILcertification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
and team performance. Report Progress : Update Head of Technology Services on KPIs. Budget Planning : Suggest and plan roadmaps for budget efficiency. Other Technical Skills: ITILCertification : Incident, problem, and change management. Problem-Solving : Strong analytical and solution-based thinking. Communication : Excellent verbal and written skills. Documentation : Ability to more »
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
South Wales Police
communication and customer service skills. Must demonstrate excellent problem-solving skills and a willingness to learn. Familiarity with help desk software and ticketing systems. ITILcertification is a plus. Where you'll fit in: The ICT Service Desk Agent sits within the Service Delivery section of the ICT more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Coburg Banks Technical
vSphere virtualisation and SAN storage. Experience working with public cloud, private cloud and hybrid models. Experience working with Amazon Web Services (AWS) cloud technologies. ITILcertification or a good understanding of ITIL principles (advantageous). If you're an experienced IT Infrastructure Engineer looking for a new more »
including planning, installation, and documentation. Excellent professional communication skills (written, phone, face-to-face). Minimum of one formal IT qualification (eg, Microsoft product certification, Network certification). Good working knowledge of networking components, operating systems, basic configuration and maintenance, Switches, Routers, and Firewalls. Experience with backup configuration … experience. Willingness to learn new skills in a fast-paced environment. Ability to work within a team or independently. Full UK driving license. Desirable: ITIL certification. Certification and/or excellent working knowledge of Windows Server (2003/2008/2012/2016). Certification and/ more »
Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »
Halo would be desirable. - You will be process driven whilst retaining a creative outlook towards solving client issues. - It would be desirable to be ITIL certified. SALARY: Basic salary up to £55,000 Benefits include: - 25 days plus bank holidays - Private Medical - Company pension contributions - Training and development opportunities more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »
the expectation of the wider business. Ideally, we are seeking a candidate with higher level education in IT, Computer Science or similar, having attained ITILCertification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring more »