IT Support Apprentice
- Hiring Organisation
- QA
- Location
- Ecclesall, Sheffield, South Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,000 - £20,000 per annum
technical support to our clients and acting as a technical lead when onboarding new IT customers. You’ll bring strong hands-on experience across Microsoft cloud technologies and core infrastructure, combined with a customer-first mindset. You will take ownership of technical issues from initial diagnosis through to resolution … solutions and software. Provide technical support for IT and some telecommunications services, resolving issues promptly and thoroughly. Diagnose and troubleshoot issues across Microsoft 365, Windows Server, Azure, networking, endpoints and associated IT systems. Monitor and maintain the performance of customers systems and services. Perform regular health checks, patching reviews ...