London, South East, England, United Kingdom Hybrid / WFH Options
Gordon Yates Limited
setting up meetings, preparing documentation and minute taking. To respond to candidate, panel member and examiner enquiries (using all relevant forms of communication) within established timeframes. To co-ordinate onboarding sessions to train candidates on how to use the clinical exams platform. This includes set up of onboarding sessions via Microsoft bookings, scheduling of IT team to deliver onboarding sessions … and occasional support with conducting onboarding sessions. To co-ordinate standardisation meetings on exam days, this includes training exams team hosts on using Zoom, working with IT to troubleshoot issues experienced by hosts and participants. To support with new examiner and exam panel recruitment training including support with administration on training days, both for face-to-face and online events. More ❯
a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented CustomerSuccess Manager who is passionate about customer onboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced environment, loves building relationships, and wants to work for … scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The role: Youll take ownership of the customer onboarding process, ensuring new clients are set up for success and quickly see the value of the platform. Beyond onboarding, youll be a trusted partner for your accounts, focusing on engagement … retention, and growth opportunities. Key responsibilities: Manage the end-to-end onboarding process, ensuring a smooth and timely go-live for new customers. Develop bespoke onboarding plans tailored to each clients goals and business needs. Deliver training sessions and provide hands-on support to ensure clients are confident using the platform. Build and maintain strong relationships with key accounts, acting More ❯
the biggest logistical opportunities facing not just Client, but the entire industry. Client Shipping is looking to hire a data-driven, customer-obsessed Program Manager to lead the Shipper Onboarding function within Client Shipping. This role will be pivotal in managing all product and program changes within our dynamic and rapidly growing shipping vertical. The successful candidate will be a … ensuring seamless integration of changes across the organization.Key job responsibilities• Relentlessly advocate for Shippers and strive to simplify and improve their experience• Be a SME for the SWA EU Onboarding processes and a key point of escalation for onboarding experience• Identify short and long-term improvements to our customer acquisition workflow and build business cases to invest in scalable solutions. More ❯
track innovation initiatives and their outcomes. Collaborate with cross-functional teams to gather data and insights for innovation reporting. Facilitate agile ceremonies (stand-ups, sprint planning, retrospectives). Coordinate onboarding sprints and support Workspace Managers from other business units. Track onboarding progress of the Product Roadmap and continuously improve the process. What You'll Bring Strong understanding of agile methodologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Howells Recruitment
housing and service delivery sector. This role is ideal for someone who thrives on helping users get the most out of systems and is confident delivering support, training, and onboarding in a fast-paced environment. Product Support Specialist Role: Reporting to the Product Support Lead, you'll be the go-to expert on internal systems, supporting end users across the … vital role in ensuring confident, consistent system use across the board. Product Support Specialist Key Responsibilities: Triage and investigate support queries from the service desk and operations teams Deliver onboarding, go-live, and post-implementation support-including training and coaching Act as a subject matter expert for the Axis system, guiding users through best practices Monitor adoption trends and identify … areas needing extra support Create and maintain user guides, training resources, and onboarding materials Capture and escalate user feedback to improve product functionality and user experience Support internal UAT and system validation-managing sessions and logging outcomes Configure test scenarios reflecting real-world and contract-specific use cases Product Support Specialist Experience: Experience in a product support, training, system implementation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
on the ongoing optimisation and development of Workday. This contract offers the opportunity to play a key role in configuring modules, workflows, business processes, reports, integrations as well as onboarding multiple newly acquired businesses onto the Workday platform. Key Responsibilities: Lead the day-to-day administration, optimisation and continuous improvement of Workday Configure Workday templates, modules, business processes, reports and … workflow Support M&A activities through the onboarding of new groups of employees into Workday Requirements Gathering and Analysis, collaborating with stakeholders to understand business needs and translate the into functional specifications. Collaborate closely with HR and IT stakeholders to define requirements and deliver appropriate solutions Ensure data accuracy and integrity across systems and integrations (e.g. Payroll, ERP) Provide training … Proven experience as a Workday Consultant or Sys Admin Deep understanding of Workday configuration (including templates, workflows and reporting) Ideally experience supporting Workday in environments involving M&A requiring onboarding of new businesses Solid grasp of HR processes and how they map to systems Excellent stakeholder engagement, communication and problem-solving skills Ability to work independently and strategically within an More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
are intrinsically involved in the service value chain to contribute to the successful delivery of services and products in the new Security Centre . Responsibilities will include: Ensuring successful onboarding and ongoing delivery for customers using security centre services. Designing, building and maintaining service management practices to deliver high level of customer satisfaction and resilience. Continually reviewing resources required to … service delivery. Managing and coordinating all processes and work instructions documented in accordance with Jisc's certifications, including ISO9001, ISO27001, and CREST. Developing and implementing strategies to streamline the onboarding process, ensuring it is efficient and effective. Quickly addressing and resolving any issues or challenges that arise during the onboarding process to ensure a smooth experience for customers. Key Skills More ❯
growing Consultant Support team. This pivotal role provides essential administrative and finance-related support to our expanding community of self-employed Consultant Partners, ensuring a seamless experience from client onboarding through to matter management and invoicing. This is an exciting opportunity for someone with a strong background in legal or professional services administration, particularly with experience in legal finance, client … onboarding, and document handling. The successful candidate will play a key role in supporting the Commercial Director and the wider Consultant Community, helping to drive operational efficiency and ensure compliance with firm protocols. About the team At Acuity Consult, our Consultant Partners enjoy the independence of self-employment while benefiting from the support, resources, and collaboration of Acuity Law - a … up-to-date records of billings, payments, and associated fee share reconciliations. Consultant support Provide general administrative support to Consultant Partners, including document formatting and file opening. Respond to onboarding queries from new Consultant Partners and provide guidance on internal processes and systems. Act as a liaison between Consultant Partners and internal support teams (finance, central admin, compliance and IT More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BrighterBox
join their small but mighty UK team and own technical delivery, ensuring that clients are set up for success from day one. You'll play a key role in onboarding new clients, leading implementations, configuring custom workflows and integrations and ensuring that our clients get the most out of monday.com.What you’ll be doing• Manage end-to-end implementations of … monday.com for UK clients• Act as project lead: plan onboarding, configuration, custom automations and integrations• Build rapport and coach users through webinars, workshops and one-on-one trainings• Convert client needs into tailored monday.com solutions, including data migrations• Coordinate with monday.com team, balancing technical build and client advocacy• Support post-launch success through technical guidance, troubleshooting and improvements What you More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the business and our clients during their onboarding journey. Whether youre guiding brand-new users or helping seasoned firms adopt new features, youll ensure they get the very best from Caseload. Youll work hand-in-hand with our … legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of … tech environment Benefits Competitive salary of £40,000£45,000, based on experience Hybrid working with flexibility and occasional client site visits Private medical insurance Company pension scheme Full onboarding and mentorship All IT equipment provided A supportive, team-oriented work culture The opportunity to be part of Scotlands most exciting legal tech growth story If youre ready to help More ❯
combines structured sales support with light-touch marketing coordination, giving the right candidate a chance to play a meaningful part in the customer journey, from first engagement through to onboarding and growth. What’s in it for you? Join a people-first, values-led business in a genuinely supportive environment. Hybrid and flexible working with modern offices based in Norwich. … trust Help prepare tailored content and marketing materials based on Account Manager input Coordinate internal and external meetings, agendas, and actions Ensure accurate handover of new client information for onboarding Maintain and update internal systems, CRM data, and knowledge bases Occasionally attend client meetings or industry networking events with Account Managers You will have/be Minimum 2 years’ experience More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Ann Pettengell
initiatives Handle confidential information with discretion and professionalism Provide general executive support and act as a liaison between the Chief Engineer and internal/external stakeholders CRM Coordination Oversee onboarding logistics: ensure completion of HR, security, and IT setup for new starters Coordinate offboarding: manage return of equipment and access deactivation Arrange travel and accommodation for engineering teams attending tests … manage multiple priorities in a dynamic environment Proficiency in Microsoft Office Strong written and verbal communication skills Desirable Experience in a technical, engineering, or high-growth environment Familiarity with onboarding/offboarding processes and cross-functional coordination Demonstrated ability to work independently and anticipate needs Experience collaborating with other administrative professionals across departments To apply for the role of Executive More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
fee notes and monitor SLAB payments/abatements Complete bi-annual Accounts Certificates Handle BACS and CHAPS transactions Communicate with clients to confirm funds and resolve queries Support client onboarding and year-end processing Required Skills and Experience SOLAS qualification (Society of Law Accountants in Scotland) Proven experience as a Legal Cashier in the Scottish legal sector Strong knowledge of … finance environment Benefits Competitive salary of £30,000£35,000, based on experience Hybrid working with flexibility and occasional client site visits Private medical insurance Company pension scheme Full onboarding and mentoring All IT equipment provided A supportive, team-oriented work culture The opportunity to be part of Scotlands most exciting legal tech growth story Support for maintaining your SOLAS More ❯
As our client base expands, especially among large enterprise estate agencies, we are investing in dedicated expertise to support our most complex accounts. Our goal is to ensure seamless onboarding, drive product adoption, and unlock long-term value through strategic partnerships. This role is key in shaping the future of Enterprise customer success at Street Group. You will have the … with key Enterprise clients, focusing on retention, satisfaction, and measurable impact. Collaborate with board-level stakeholders to understand their business goals and ensure our solutions support their success. Lead onboarding, training, and ongoing engagement to maximize product value. Identify and pursue upsell and expansion opportunities within the Spectre product suite. Proactively identify risks, resolve challenges, and mitigate churn through a More ❯
by Brookfield and part of the HomeServeGroup. Job Summary: We are seeking a detail-oriented and proactive individual to join our Engineering Engagement team. This role involves managing and onboarding key trade Engineers, essential to our core business operations. The ideal candidate will possess excellent communication skills and be comfortable engaging with engineers via phone, live chat and email to … our app, ensuring they have all the correct documentation and skills to carry out the work for which they have applied and guide them through the end-to-end onboarding process Working closely with the planners in all departments Maintain and update engineers' qualifications, certifications, and compliance documentation to ensure ongoing regulatory compliance and audit readiness Prioritise and manage trade More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
twentysix
inform client strategies Oversee the planning process across the account group, ensuring proper workflow visibility on retainer accounts Client Relationship Management Manage client relationships through the customer journey, from onboarding to offboarding, ensuring long-lasting, profitable partnerships Act as the client ambassador within the agency, championing their business goals and ensuring alignment with agency OKRs Serve as the primary point … teams Negotiate contracts and fees with client stakeholders, ensuring both agency and client goals are met Client Deliverables and Accountability Ensure the highest standards for client-facing materials (e.g. onboarding documentation, performance reports, QBRs, pitch decks), working closely with teams for timely delivery Take ownership of client briefs, ensuring they meet expectations and uphold high standards Accountable for the success … just profit. We'll provide you with everything you need for your role with us, including the latest Apple equipment (or equivalent) and set you off on your personalised onboarding program where you'll get to know us; your manager, team and the wider departments as well as how we do things around here through our proven operations and processes. More ❯
onsite visit. Secondary responsibilities may include existing customers with their HUB connection issues, configuring settings, and using remote desktop connections to provide immediate support. This will involve Support the onboarding of Sentinel Accounts; Hub installations, device programming, hub training (customer facing) and installation support. Delivery of daily Sentinel functionality; Complete daily health checks, investigate and resolve issues when they arise … both the internal and external hub users. Support wider UK team on digital products and AVIRE Hub Main responsibilities of the role: The main duties and responsibilities will include: Onboarding of Sentinel accounts Account set up (Hub): creation of account(s) and users. Device set-up; creation of installations in the hub including buildings and devices Delivery of elements according More ❯
Support, you'll own and scale Cloudsmith's support engineering function, making it fast, efficient, and customer-focused. As part of the broader Customer Success team, which works across onboarding, adoption, and long-term value delivery, you'll ensure developer experience is at the heart of that story. You'll help our customers manage and scale their software supply chain … built by developers, for developers - support and tooling are core to that experience. You'll lead the teams that solve problems, build tools, and power the customer journey from onboarding to long-term success. You'll play a critical role in shaping how we support enterprise customers at scale, ensuring they receive world-class assistance and technical enablement. From resolving More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
M Group Energy
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯