and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMCremedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based on More ❯
and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMCremedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based on More ❯
and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMCremedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based on More ❯
and Written) and good documentation skills. Able to handle unforeseen situations. High level of acceptance Knowledge on ITIL Ticketing tools such as ServiceNow, BMCremedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility Might need to travel to other sites based on More ❯
datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMCRemedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯
datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMCRemedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯
datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMCRemedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯
datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMCRemedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯
cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMCRemedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong focus More ❯
Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. Strong communication skills, both verbal and written Understanding of iOS configuration Experience in professional organisations such as financial services (preferable) In line with More ❯
Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. Strong communication skills, both verbal and written Understanding of iOS configuration Experience in professional organisations such as financial services (preferable) In line with More ❯
Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. Strong communication skills, both verbal and written Understanding of iOS configuration Experience in professional organisations such as financial services (preferable) In line with More ❯
Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. Strong communication skills, both verbal and written Understanding of iOS configuration Experience in professional organisations such as financial services (preferable) In line with More ❯
experienced in a similar role. Essential skills: Windows 7/10, MS Office 365/2013 Active Directory administration Incident Management Tools e.g. Cherwell, Remedy, Assyst Desktop/laptop hardware Desirable qualifications: Any of the following: ITIL Foundation, Microsoft certifications, CompTIA A+ What’s in it for you? Competitive More ❯
london, south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
client-facing Agile project Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMCRemedy Experience owning the overall client relationship, acting as a trusted advisor and demonstrating commercial awareness Thorough knowledge of Project Management methodologies Desirable Skills ServiceNow More ❯
users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/ More ❯
users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/ More ❯
users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/ More ❯
users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/ More ❯
executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯
executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯
south west london, south east england, united kingdom
Verisure
executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively More ❯
KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMCRemedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯
understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management More ❯
understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management More ❯