26 to 44 of 44 Remote Monitoring and Management Jobs in the UK excluding London

IT support technician – MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician with extensive first … line, and some second line experience to join the team. This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. You will be answering and triaging calls, sticking to SLA, managing your … time effectively, and escalating when necessary. You will be providing customer updates and ensuring customer satisfaction as well as updating documentation as necessary. You will work with third party vendors when necessary. You will be involved with hardware builds. What they are looking for: Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft More ❯

experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical … expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines are met. Drive operational efficiency through continuous improvement initiatives. Build strong client relationships and … represent the technical team in meetings. Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals. Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across More ❯

Are you a skilled 2nd/3rd Line IT Engineer ready to take the next step into leadership? Or already leading a small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based in Marlborough. They deliver high-quality, relationship-focused IT support to a loyal and growing client base across … small team (2–4 engineers), reporting directly to the Managing Director. This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way IT support is delivered. Role Overview As the Service Desk Team Lead , you’ll be responsible for the day-to-day operation of … the service desk, ensuring the team delivers prompt, professional, and effective support across a wide variety of technologies. You’ll still be hands-on technically, especially with more complex escalations, while also managing workflow, mentoring junior engineers, and helping refine support processes and documentation. You’ll work closely with the Managing Director on technical direction, client management, and business improvements. More ❯

Administrator Salary: £32,000 – £34,000 Location: Hitchin Hours: Monday to Friday 9.00 – 5.00 pm plus requirement on a rotational basis to work an early shift from 6am – 2pm and provide evening out of hours up to 11pm- latter attracts additional compensation. Are you an experienced IT all-rounder looking to take the next step in your career? My client … is seeking a proactive and hands-on IT Systems Administrator to join their dynamic team, supporting a wide range of client environments. This is your chance to contribute to a growing tech business, take ownership of diverse IT challenges, and accelerate your professional development. Why Join my client? Career Growth: Take the lead on infrastructure support and technical projects, with … continuous investment in your personal and professional development. Varied Role: You'll be involved in everything from day-to-day support to long-term system improvements and cloud technology deployments. Key Responsibilities: Administer, monitor and support hardware, software and cloud-based systems Manage Active Directory, Azure, Office 365, and related services Provide remote and on-site IT support to clients More ❯

Administrator Salary: £32,000 - £34,000 Location: Hitchin Hours: Monday to Friday 9.00 - 5.00 pm plus requirement on a rotational basis to work an early shift from 6am - 2pm and provide evening out of hours up to 11pm- latter attracts additional compensation. Are you an experienced IT all-rounder looking to take the next step in your career? My client … is seeking a proactive and hands-on IT Systems Administrator to join their dynamic team, supporting a wide range of client environments. This is your chance to contribute to a growing tech business, take ownership of diverse IT challenges, and accelerate your professional development. Why Join my client? · Career Growth: Take the lead on infrastructure support and technical projects, with … continuous investment in your personal and professional development. ·Varied Role: You'll be involved in everything from day-to-day support to long-term system improvements and cloud technology deployments. Key Responsibilities: ·Administer, monitor and support hardware, software and cloud-based systems ·Manage Active Directory, Azure, Office 365, and related services ·Provide remote and on-site IT support to clients More ❯

About the role: MJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing team. In this hands-on role, you’ll be the first point of contact for clients and helping them keep their IT systems running smoothly. You’ll troubleshoot a wide range of technical issues—from hardware and software to cloud services … via our service desk located at Nether Dallachy and on-site visits across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day you might be configuring Microsoft 365, the next installing a firewall or assisting with a network rollout. You’ll receive full training on our internal systems (including ConnectWise PSA) and work … closely with our senior engineers to deliver outstanding service. Responsibilities: First-line support: Diagnose and resolve Tier 1 and 2 support tickets for desktops,laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365 Microsoft Entra/Azure AD: Administer users, groups, and access permissionsSupport cloud identity issues such as login problems and MFA setup Customer service: Provide More ❯

provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent … customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for … clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac More ❯

an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our dedicated team provides reliable, tailored technology solutions. Fantastic company package include: Salary: Competitive salary … depending on experience. Holiday: 20 days holiday per year. This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be … the first line of assistance, addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 – 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. More ❯

an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our dedicated team provides reliable, tailored technology solutions. Fantastic company package include: Salary: Competitive salary … depending on experience. Holiday: 20 days holiday per year. This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be … the first line of assistance, addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 - 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants to learn, grow … and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure to Microsoft 365, Azure, Active Directory … networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to proactively monitor and maintain client systems Log and manage More ❯

Fuel Card Free Onsite Parking Cycle to Work Scheme Local Gym Discounts Employee Assistance Programme Annual Salary Reviews Training & Development Role Purpose: To apply expert knowledge in the implementation and optimisation of Microsoft's cloud technology stack with particular focus in Azure Infrastructure, 365, Defender and Intune. Supports IT Operations, acts as an escalation point for end-user issues and … collaborates with I&O Manager and Technical Architect to optimise Cloud Infrastructure. Key Technical Duties: Contributor in Azure Cloud migration and service optimisation, whilst always considering security best practices and possible cost optimisations. Use Microsoft tooling and RMM platform to deliver outstanding support to Oxalis users Use Microsoft tooling to provision Windows devices, package and deliver software, and also manage … user identities Coordinate and oversee 3 rd party activities to ensure successful delivery of service terms. Manage incidents and changes using JIRA Service Management. Remediate identified vulnerabilities and contribute to Oxalis& security landscape. Demonstrate our company values ofInnovation, Responsibility, Agility and Respect. Personal Skills and Experience: Demonstrate strong interpersonal skills, communicate effectively across different teams and cultures. Broad exposure to More ❯

Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. About the Role … As a Service Desk Engineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the Service Desk, handling calls, emails, and logging issues while keeping clients updated. Provide remote support via RMM, manage alerts, and monitor systems … backups, and configurations. Attend client sites across the South-East and London when on-site support is required. Manage tickets through to resolution, escalating where necessary, and consistently meeting SLAs. Identify opportunities for proactive maintenance, projects, and sales leads. Support installations, project work, and maintain accurate documentation and organised workspaces. Represent the business professionally, building strong client relationships. Take ownership More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and … perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and … perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and … perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and … perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management More ❯

the innovative world of IT? Quiss Technology, a specialist managed IT services company, are hiring for a new apprentice to join their expert team! With over 35 years' experience and a multi award winning firm, Quiss Technologies supply a variety of services including Azure Cloud technologies, co-managed IT, Data governance and compliance, digital transformation, managed services. As an apprentice … you will be supported by an excellent team of driven IT professionals, who pride themselves on delivering tailored and cutting-edge client-focused solutions. In this role, you'll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Resolving application and hardware issues. Giving server and … network support Working as part of a helpdesk to solve IT issues. Troubleshooting and problem-solving Assisting clients over the phone, email, and other platforms to resolve issues. Working within a ticketing system - troubleshooting using Cherwell, Bomgar, RMM, Citrix. Assist with roll out and build of laptops and surfaces pro. - upgrade hard disk, replace screens, upgrade memory and battery replacements. More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support … urgent issues, perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use ourConnectWise PSAsystem to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience withWindows 11, MacOSandMicrosoft 365administration (Exchange Online, SharePoint, Teams). Familiarity withMicrosoft Entra(Azure AD) or equivalent identity management is required. Excellent IT problem-solving skills with More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to … their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow … agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability More ❯