26 to 30 of 30 Remote Monitoring and Management Jobs in the UK excluding London

Private healthcare Our client is a well-established Managed IT Service Provider based in Kent, supporting a loyal client base across South-East London and the South-East. As they continue to grow, they're looking for a 2nd Line Service Desk Engineer to join their support team, working closely … with 1st Line and reporting into the Technical Services Manager. This is a great opportunity for someone who enjoys variety - from day-to-day troubleshooting and customer support through to hands-on project work such as infrastructure refreshes, migrations, and virtualisation. The Role * Provide 2nd line technical support for customers ...

looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical oversight. Youll take ownership of operational performance, develop the technical team and act as a senior point of contact for customers. … Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior stakeholders. Lead customer service reviews and identify improvement ...

established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range of hardware … software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. ...

with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range … hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents ...

resolving escalated tickets as they are on-site terminating cable or installing a new network. You'll own problems end-to-end, work independently, and have real say in front of customers. IT Answers has a growing UK technical team, with a clear path toward a senior infrastructure or field … escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing/replacing PCs, printers, access points, switches, firewalls and routers Installing and terminating Cat5e/Cat6 cabling, patch panels and cabinets Keeping ...