26 to 50 of 63 Remote Monitoring and Management Jobs in the UK excluding London

A growing UK-based business is seeking an experienced IT Support Engineer to join its established internal tech support function. This is a fantastic opportunity for a proactive and hands-on IT professional to contribute to the smooth running of IT operations across multiple locations. The role is primarily based in Aberdare with a day on site in one other … location, and occasional travel to other regional sites. A full driving licence and access to your own vehicle are essential (business mileage is reimbursed). You'll be supporting a broad range of systems and technologies and helping users at 1st and 2nd line level across a variety of technical issues. What you’ll be doing: Acting as a key … point of contact for day-to-day IT support across multiple business units Providing 1st and 2nd line support for laptops, desktops, printers, mobile devices, and authorised software Managing new device deployments using Windows Autopilot and Microsoft Intune policies Supporting users within a Microsoft 365 environment (Teams, Outlook, SharePoint, etc.) Managing and maintaining access controls through Active Directory and Azure More ❯

Social network you want to login/join with: MSP Implementation Consultant - Candidates must have 3+ years experience within the Managed IT Service Provider industry. Location: Remote (UK applicants only) Employment Type: Full Time About the Role: Are you ready to make an impact in the Managed IT Service Provider industry? Do you have experience within an IT Support role … Have you previously implemented PSA, RMM or ticketing systems? As an Implementation Consultant , you'll play a critical role in delivering and optimising core systems like PSA, RMM, and reporting platforms for MSP businesses worldwide. By tailoring solutions to their unique business needs, you’ll drive measurable outcomes, enhance efficiency, and help partners achieve sustained success. At the heart of … this role is collaboration, innovation, and the drive to stay ahead in an ever-evolving industry. If you have MSP experience and thrive in a dynamic, fast-paced environment, this could be your perfect fit! What You'll Be Doing Manage multiple implementation projects from start to finish, ensuring seamless execution. Act as the primary contact, training stakeholders and end More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their … customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed … processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to More ❯

2nd Line Support Technician – Northern Ireland Our client is a fast-growing and well-established business providing best-in-class IT support services to clients across the hospitality sector. They’re now looking for a highly motivated and experienced 2nd Line Support Technician to join their dynamic team. This is a fantastic opportunity to advance your career in a fast … paced environment that values your input, invests in your development, and offers long-term progression. The Role As a 2nd Line Support Technician, you’ll be the go-to escalation point for the 1st Line team, handling a wide range of support needs across IT systems, networks, and hospitality-specific technologies. You’ll work with everything from POS and PMS … systems to Wi-Fi and back-office infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops, and hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when needed. Configure and maintain network hardware – switches More ❯

2nd Line Support Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line Support Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2nd Line Engineer to their growing support team. With over 15 years in … the industry, they’ve built a solid reputation for delivering high-quality IT services to a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office … and Active Directory Managing and troubleshooting backup and disaster recovery solutions using Datto Monitoring, automation and patch management using Kaseya Supporting networking infrastructure including firewalls, switches, routers, and VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2nd Line or similar technical support role Solid More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for driven individuals … looking to accelerate their exposure and experience of technology solutions within a fast-paced, growing, supportive and nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working … from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS Office Applications Office 365 Setup, Configuration and Management Backup Technologies Windows 10 and Windows 7 VPN configurations and management Virtualisation software such as Hyper-V/VMWare/OnApp Windows Server 2019/2016/2012 Active Directory, DHCP and DNS, TCP/IP More ❯

IT Field Engineer Location: Hereford (Office Based + Client Visits) Salary: Up to £35,000 + Electric Company Vehicle & Excellent Benefits I’m recruiting on behalf of a growing and well-respected IT services provider based in Hereford, who are looking for a confident and capable IT Field Engineer to join their expanding technical team. This is a fantastic opportunity … for someone who enjoys being out on the road, working face-to-face with clients, and solving a wide variety of technical issues in real-time. You’ll spend around 90% of your time on client sites across the region, with the rest of your week in the office supporting remote work or project planning. Why this role stands out … on, client-facing environment, this role gives you the chance to work with a broad range of technologies across a wide range of industries—from schools to commercial businesses and everything in between. With access to brand new electric company vehicles, a supportive team environment, and ongoing training, it’s a great next step for someone looking to grow their More ❯

IT Support Technician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies – from Microsoft 365 and networking to on-site troubleshooting and project work. If you’re a team player who enjoys learning, problem-solving, and building relationships with clients, they would love to hear from … you. Job Overview Our client is passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, they specialise in creating tailored IT services for small and medium-sized businesses, helping them operate efficiently and securely. Their approach is built on trust, collaboration … and delivering exceptional service. By joining a close-knit team, you’ll be part of a company that values innovation, flexibility, and the people behind the technology. If you thrive on solving complex problems, supporting businesses to grow, and working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take More ❯

IT Support Engineer, 2nd/3rd Line Location: Remote, Walsall, West Midlands Salary: £24,000 - £30,000 + Benefits Our client, a well-established Managed Service Provider (MSP), is seeking an experienced and customer-focused IT Support Engineer to join their growing team. This is a fantastic opportunity for an ambitious IT Support Engineer to work across a wide range … of technologies, supporting diverse clients in both cloud and on-premise environments. IT Support Engineer - Key Responsibilities: Deliver 1st to 3rd line technical support across servers, networks, desktops, and cloud systems. Respond to tickets, calls, and emails using RMM tools and professional service platforms. Troubleshoot issues in Office 365, Windows Server, networking, backup, and virtualisation environments. Perform hardware builds, installations … audits, and on-site visits as required. Support disaster recovery and business continuity services with confidence and clarity. Maintain high levels of documentation, communication, and client satisfaction. IT Support Engineer - Key Requirements: Proven experience as an IT Support Engineer, ideally within an MSP setting. Strong working knowledge of Microsoft technologies, including Office 365, Active Directory, Windows Server, and Azure. Solid More ❯

IT Systems Engineer to serve as a senior technical resource in a fast-paced, high-profile environment. This role will provide expert-level support for desktops, systems, networking, cybersecurity, and infrastructure. You will drive the resolution of complex business-critical issues while acting as a technical lead and trusted advisor to clients. The ideal candidate will have deep technical expertise … in Windows Server operating systems, including installation, configuration, performance tuning, role-based services (such as DNS, DHCP, AD DS, File Services), and advanced troubleshooting. You must be able to manage and recover from server-related failures in live production environments, as well as guide infrastructure improvement projects. Our ideal candidate is a polished and professional engineer who can communicate effectively … while delivering high-value technical outcomes across modern IT environments. Key Responsibilities: Serve as the primary escalation point for all high-complexity technical issues across end-user systems, networking, and application environments. Provide expert-level support for Windows desktop OS, Microsoft 365, and related productivity tools. Install, configure, and maintain Windows Server environments (2016, 2019, 2022) including domain controllers, file More ❯

Job Description About TeamLogic IT TeamLogic IT is a provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security and flexibility for their IT infrastructure. With more than 200 locations across North America and more than 500 technicians, thousands of businesses consider us their trusted … technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple – we work with you the way we’d want someone to work with us. TeamLogic IT has received a number of awards and recognitions in the franchise and managed … services industries and we’re proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT. Synopsis The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner More ❯

Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk … Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing … system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren t stale throughout the process Use of our monitoring and management tool Review More ❯

Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy and fast paced Service Desk … Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing … system Use our ticketing system to work on and resolve helpdesk tickets & service requests Managing and recording all work though our ticketing system Make sure that client documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren't “stale” throughout the process Use of our monitoring and management tool Review More ❯

sponsored industry certifications The Company: At Digital Origin, we are transforming the way UK businesses stay connected by delivering seamless Connectivity asa Service (CaaS) solutions. With IT, Connectivity, Telephony, and Mobile services all interconnected, we offer thesimplicity of a single supplier, one helpdesk, and one monthly bill. Guided by our mission to Find, Win, Keep, andEvolve , we are dedicated to … building lasting client relationships and exceeding expectations. At the heart of oursuccess is a high-energy, positive culture of teamwork that sets us apart and drives us forward. The Role As a 1st Line Support Engineer, you’ll be at the forefront of delivering a five-star helpdesk experience for oursupported users. This role is ideal for someone looking to … build a career in IT and telecoms support, withopportunities for further training and certifications across our product range – including incentives for yourachievements. Main Duties Service request diagnosis and resolution IT – Troubleshoot desktop issues affecting users, workstations, applications, and file storage. Connectivity – Identify and resolve basic line faults. Telephony – Administer soft PBX systems and perform basic troubleshooting. Mobile – Manage wholesale portals More ❯

The Opportunity: A fantastic opportunity has opened for an experienced 3rd Line Support Engineer to join a leading IT solutions provider, known for delivering tailored managed services and support to SMEs across the South-East and London. This role offers the chance to be part of a collaborative, growth-focused team in a business that truly values its people. Role … Overview: This is a varied and client-facing position where no two days are the same. From resolving high-level technical issues to implementing solutions onsite, the successful candidate will be a key figure in ensuring service excellence, continuous impovement, and technical innovation. Key Responsibilities: Provide expert-level support across multiple clients, handling escalated tickets via phone, email, and remote … sessions. Deliver hands-on support during onsite client visits throughout the South-East and London. Use RMM tools to monitor, manage, and proactively resolve alerts and issues. Log, track, and update support cases in AutoTask, ensuring clear communication with clients. Manage and maintain backup systems, assist in configuration and recovery tasks. Support project delivery, installations, and high-level escalations. Work More ❯

We are looking for a proactive and experienced 2nd Line IT Technician who thrives on solving technical challenges. You’ll be the go-to expert for escalated issues, helping keep our clients’ systems stable, secure and running smoothly. Job summary As a 2nd Line IT Technician at Daffodil IT, you’ll be the escalation point for complex technical issues that … go beyond 1st line support. You’ll tackle challenging technical problems, deliver on-site support when needed and help ensure our clients’ IT environments are secure, efficient and effective. Working closely with our IT team, you’ll play a key role in maintaining high service levels and enabling business continuity for our users. If you’re ready to take on … more responsibility and deepen your technical expertise, we want to hear from you! Key responsibilities Act as the escalation point for unresolved 1st line support tickets, delivering timely and effective technical resolutions. Provide remote and on-site support to end-users across a range of IT systems and services. Investigate, diagnose and resolve advanced hardware, software and network issues. Configure More ❯

The Role We’re looking for an experienced and motivated individual to join our small and growing tech team at TRIO. This is an exciting opportunity to deliver outstanding IT support and tech services to our growing client base, including some of the most ambitious businesses across the UK and globally. This is a hands-on role, ideal for someone … ready to step up and take ownership of service delivery, client relationships, and day-to-day support operations. You’ll work closely with our co-founders and clients, contributing directly to shaping how TRIO delivers technology with personality, clarity, and care. Please note that this is a Plymouth-based role, and regular attendance at our office is expected. The position … will also require occasional national and international travel, so a full UK driver’s license is essential, as is being comfortable with working away from home when required. The core working hours for this role are Monday to Friday, 9:00am–5:30pm, but there may occasionally be requirements to work outside of these hours to support client projects, events More ❯

Job Title: Field Engineer Location: Manchester Salary: £40,000 - £50,000 Per annum Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well … as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation … point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients More ❯

Job Title: Field Engineer Location: Manchester Salary: 40,000 - 50,000 Per annum Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well … as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation … point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing problems, and implementing solutions to enhance the overall IT environment. Responsibilities: Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients More ❯

company based in Liverpool, experiencing year on year high growth. They are seeking a skilled Infrastructure Engineer, with strong Azure experience coupled with a really good grasp of security and security controls/best practice. Required Skills: Strong knowledge of Microsoft technologies (Windows Server, Azure, Office 365). Excellent knowledge of security best practices (Cyber Essentials Plus, ISO27001) Experience with … virtualization (Hyper-V), networking, and security tools. Experience configuring and administering core network switching and firewalls. Experience dealing with security platforms (e.g. Barracuda, SentinelOne, N-Able) Key Responsibilities: Administer and maintain core IT infrastructure including on-premise and cloud-based systems (e.g., Microsoft Azure). Support legal applications and systems such as case management, document management, and time recording tools. … Monitor system performance, conduct capacity planning, and implement improvements. Ensure infrastructure security and compliance with GDPR and SRA regulations. Manage Active Directory, Entra ID, Office 365, Microsoft Intune, and Cisco technologies. Manage and maintain security systems for including XDR, EDR & RMM solutions. Provide 2nd/3rd line support for infrastructure-related incidents and escalations. Participate in disaster recovery planning and More ❯

Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop … Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities Windows Desktop … Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation: Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR: Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure: Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects: Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

to login/join with: IT Help Desk Engineer Wanted This role will be primarily based in our office in Lancing, with flexibility to work from home at times and visit customer sites as needed. The successful candidate will have experience working in an MSP environment in a 1st/2nd line support position. Experience Administration and support of Office … Experience working in an MSP environment Administration of Windows Server, Windows Pro, and Mac OSX Support of Windows 10 & 11 Support of third-party applications like anti-virus and common accountancy products Use of RMM software for remote access and diagnostics Support of network products such as firewalls, routers, wireless networks, and switches Upgrading of computer hardware Remuneration Base salary … pm Participation in the company performance-related bonus scheme Option to join the company pension scheme Up to 37 days off per year, including bank holidays, birthday, and long-term service bonus (after two years); initially up to 32 days including bank holidays and birthday, with 3 days reserved for Christmas Occasional paid overtime or time off in lieu Opportunity More ❯

Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position is in the professional services department. The professional services department installs, configures, and designs solutions to meet clients’ needs. Engineers at RetroFit are experienced, hardworking individuals who enjoy working on technically challenging projects and service offerings. They are well-rounded professionals passionate about emerging … technology, with strong customer service and communication skills. The position requires extensive travel to our client sites, with a company-provided RetroFit van, gas card, cell phone, and laptop. Key Areas of Responsibility Perform routine onsite helpdesk services. Plan and implement solutions using the latest technology. Deploy workstations, printers, switches, servers, backup appliances, wireless networks, etc. Configure, manage, and troubleshoot … routers, switches, and firewalls. Provide innovative technical solutions to complex hardware and software problems. Communicate effectively with internal and external customers. Articulate problems and solutions clearly to clients via phone, email, and in person. Serve as the technical point of contact on customer engagements and internal projects. Complete projects and tasks on time and within budget. Understand SLAs in a More ❯

Azure 3rd Line Engineer (Managed Service Provider) Job Title: Azure 3rd Line Engineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure … based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the health, performance, and security of cloud and hybrid systems. Implement and support identity and access management using Azure … AD, conditional access, and MFA. Work closely with the Projects and Security teams on cloud deployments, patching strategies, and compliance (e.g. Cyber Essentials Plus, ISO 27001). Liaise with vendors and escalate issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in More ❯