Remote Customer Success Representative
- Hiring Organisation
- Certain Advantage
- Location
- Hull, East Yorkshire, UK
- Employment Type
- Full-time
develop a deep understanding of the fleet management space Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with … achieve fastest possible resolution and assure the highest customer satisfaction level The individual: Experience in a customer-facing role Experience with SaaS (Software as a Service) solutions is a plus Experience with CRM & ERP systems - Salesforce and SAP would be preferred Strong communication and listening skills Well-developed time management ...