Senior Account Manager (Software)
- Location
- York and North Yorkshire, England, United Kingdom
collaboration across Product and Customer teamsThis is a role for someone who enjoys autonomy, complexity, and building meaningful client relationships in a fast-moving SaaS environment.#### **What you’ll be doing**You’ll be responsible for the success, retention, and growth of a portfolio of **50–100 customers**, spanning universities … operating in the unknown. You’re curious, proactive, and never satisfied with surface-level answers.You’ll thrive in this role if you:* Have **prior SaaS account management experience**, managing and growing customer relationships* Can demonstrate a track record of **retaining and expanding accounts**, not just servicing them* Are confident managing ...