Service Desk Engineer Jobs in the UK excluding London

26 to 50 of 61 Service Desk Engineer Jobs in the UK excluding London

Service Desk Engineer

Milton Keynes, England, United Kingdom
Tate Recruitment
Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯
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Service Desk Engineer

northampton, midlands, united kingdom
Tate Recruitment
Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯
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Service Desk Engineer

high wycombe, south east england, united kingdom
Tate Recruitment
Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯
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IT Service Desk Engineer

Derby, England, United Kingdom
Syntax Consultancy Ltd
IT Service Desk Engineer Derby Permanent £22,000 – £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby , providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Full UK Driving Licence and …/2nd line level for a diverse range of external customers. Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability. IT asset tracking, service provisioning, and managing IT accounts for new … Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation, and strong customer service skills. Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. #J-18808-Ljbffr More ❯
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Service Desk Engineer

Manchester Area, United Kingdom
Found Talent
Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯
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Service Desk Engineer

bolton, greater manchester, north west england, united kingdom
Found Talent
Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯
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Service Desk Engineer

warrington, cheshire, north west england, united kingdom
Found Talent
Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯
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3rd Line - Service Desk Engineer

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Hybrid / WFH Options
Cybit
Job Title: 3rd Line Service Desk Engineer Location: Based from our Newcastle office at Cobalt Business Park. Hybrid working. Salary: Up to circa £40,000 depending on skills & experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and … in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What You'll Do Working within the Support team, the Service Desk Engineer provides 3rd line technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. We're looking for someone with Configuring and maintaining servers (Windows servers) Strong understanding of Microsoft Azure and AWS Strong understanding of the Microsoft product stack, including Microsoft 365 products Managing virtualised environments (VMware and More ❯
Employment Type: Permanent
Salary: GBP Annual
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2nd Line Service Desk Engineer - MSP

grantham, midlands, united kingdom
Datcom
We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯
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2nd Line Service Desk Engineer - MSP

Lincoln, England, United Kingdom
Datcom
We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯
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Service Desk Engineer

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Littlefish
Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £26,252 Home based position on a 4 on … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … team meetings and carry out your first 6-week training in the office. What youll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service Desk Engineer More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
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Service Desk Engineer (End User Support)

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Cybit
Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals … Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
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Service Desk Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Role: Senior IT Engineer Location: Hybrid - Newcastle upon Tyne Salary: £30,000 - £35,000 per annum Are you an experienced IT professional looking to take the next step in your career? We're seeking a Senior IT Engineer to join our growing team and play a key role in developing and enhancing our internal IT operations. This is … a fantastic opportunity to work closely with the Director of IT, drive service improvements, and shape the technology landscape of a dynamic and forward-thinking business. In this hands-on role, you'll be responsible for diagnosing and resolving complex issues, implementing high-quality IT solutions, and ensuring a seamless user experience across the organisation. You'll provide 2nd … track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and performance. Share expertise with team members and contribute to skills development through mentoring and knowledge sharing. More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
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Service Desk Engineer

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
YourCode Recruitment
Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer … clients. Troubleshooting and resolving hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication … and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options available. Service Desk Engineer Location: Leeds/ More ❯
Employment Type: Permanent
Salary: GBP Annual
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Service Desk Engineer

Halifax, Yorkshire, United Kingdom
Hybrid / WFH Options
YourCode Recruitment
Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer … clients. Troubleshooting and resolving hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication … and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options available. Service Desk Engineer Location: Leeds/ More ❯
Employment Type: Permanent
Salary: GBP Annual
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1st Line Service Desk Support Engineer

East Riding, Yorkshire, United Kingdom
Hybrid / WFH Options
Edwards & Pearce Limited
s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
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Service Desk Engineer

South East London, England, United Kingdom
Hybrid / WFH Options
Context Recruitment
Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level). You’ll be based from a central …/O365 Admin Microsoft Teams Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯
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Service Desk Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Context Recruitment
Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level). You’ll be based from a central …/O365 Admin Microsoft Teams Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯
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Service Desk Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Context Recruitment
Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level). You’ll be based from a central …/O365 Admin Microsoft Teams Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯
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Service Desk Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Context Recruitment
Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd line level). You’ll be based from a central …/O365 Admin Microsoft Teams Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯
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IT service desk engineer

Portishead, England, United Kingdom
Berkeley Square IT
IT Service Desk Engineer Bristol Area up to £38,000 My client seeks a motivated Service Desk Engineer to join their IT specialist team in the South West. You'll work with a skilled team on technologies like User/Endpoint Management, Cybersecurity, and more. This role empowers you to drive innovation, leading the … way in delivering rapid solutions for business and IT transformation. As a Service Desk Engineer, you'll ensure smooth computer operations, address help requests, provide training, and manage escalations. Strong customer-facing skills are essential for success in this dynamic role. Responsibilities: Provide technical training and guidance to Level 1 Service Desk Technicians Troubleshoot issues More ❯
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Service Desk Engineer

Crawley, England, United Kingdom
Focus on SAP
Position: Service Desk Engineer Employment Type: Contract, Full time Start: ASAP Location: Crawley– Onsite 5 days a week Languages: English Role – We are seeking a motivated and customer-focused Service Desk Engineer to join our client’s IT support team. In this role, you will be the first line of support for users, helping … to resolve technical issues and ensuring smooth day-to-day operations of IT services. Key skills: 5+ years of experience as Service Desk/IT Support Engineer. Strong verbal and written communication abilities. Solid foundational technical knowledge (Level 1.5 support). Professional and enthusiastic attitude toward helping others. Ability to prioritize tasks and manage time effectively in a … to work in the UK is must (No Sponsorship available) Responsibilities: Handle user support requests through phone, email, chat, and ticketing platforms. Log, track, and manage IT incidents and service requests efficiently. Troubleshoot and resolve basic IT issues; escalate advanced problems when needed. Maintain a working knowledge of IT infrastructure including networks, endpoints, and applications. Utilize ITSM and ticketing More ❯
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Apprentice IT Service Desk Engineer

Unit 2, Broadfield Court, Sheffield, England
etiCloud Ltd
to customers queries. Training The training schedule is made up of remote learning session, assignments, and classroom based study. etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,120 a year
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2nd Line Service Desk Support Engineer

East Riding, Yorkshire, United Kingdom
Edwards & Pearce Limited
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will More ❯
Employment Type: Permanent
Salary: £30,000
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Service Desk Engineer

Leeds, England, United Kingdom
Zenzero
Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk … always ensuring that written and verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team Leaders and Account Managers to More ❯
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Service Desk Engineer
the UK excluding London
10th Percentile
£26,950
25th Percentile
£29,250
Median
£32,750
75th Percentile
£41,500