for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. WHY JOIN US FOLLOW US ON SOCIALMEDIA Home BBC Public Services BBC Studios What We Do Working at BBC How we hire Early Careers Search Jobs Accessibility Help Cookie Policy Privacy Statement BBC Group More ❯
Cirencester, Gloucestershire, UK Hybrid / WFH Options
Anderson Recruitment
more sign ups to partnered companys software. Responsibilities: - Develop new sales opportunities by following up on leads as well as outbound telephone outreach, with follow ups via email and social media. - Speak with potential customers, asking relevant questions to assess their needs. - Provide follow up emails/calls with further information as requested by the customer. - Explaining and demonstrating More ❯
thing for customers and the business. Manage the performance of all team members who will be supporting customers through telephony, as well as at times via Digital Messaging and Social Media. Remote management experience is desirable Accountable for delivering against Service Levels and other Key Performance Indicators including but not exclusive to: o Voice of the Customer targets & CSAT … Desirable Worked in a Financial Services company Understanding of FCA and regulations imposed on Financial Services Experience of managing a team using channels such as webchat/messaging or social media. Externally, this role could also be known as: Customer Services Manager, Contact Centre Manager, Digital Contact Centre Manager We work with Textio to make our job design and More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Evoluted
agency achieving great results into a £5m+ powerhouse with a glowing reputation for excellence. Sitting at a senior level in the company alongside our heads of organic search, paid media, and engineering, you'll have the scope to make a huge impact on our operations, our services and our culture to define where we go next. This role will … our clients. Seek opportunities to integrate internal development resources into new client experience tools and processes. Be a visible champion for Evoluted at events, in networking circles, and on social media. Become chief advocate for our client partners through awards, case studies, testimonials and running exciting client-only events. Cement our reputation for delivering exceptional quality of service by … events, showcasing the pride and advocacy for your work Embodies our values of Community, Integrity, and Mastery; prioritises people, over profits; and shares our ethos for positive change through social and environmental impact A solid understanding of the concepts of the services we offer and the value they bring to our clients An excellent communicator who can adapt their More ❯