Customer SupportSpecialist/Technical SupportSpecialist/Customer Service Representative required to join a growing company based in Marietta, GA. Customer SupportSpecialist/Technical SupportSpecialist/Customer Service Representative will be responsible for providing exceptional customer service and technical support across multiple channels. Customer SupportSpecialist/Technical SupportSpecialist/Customer Service Representative will be proactive, detail-oriented, and thrive in a fast-paced, team-oriented environment. Package & Location $45k - $56k Based in Marietta, GA - On-site, Full-Time Benefits package including health, dental, and vision insurance 401(k) retirement plan Customer SupportSpecialist/Technical SupportSpecialist/Customer Service Representative Responsibilities Provide timely and professional support to customers via phone, email, chat, and in-person. Analyze customer feedback to identify recurring issues and suggest improvements. Collaborate with sales, product, and technical teams to address customer needs effectively. Maintain strong knowledge of company products and services to deliver accurate guidance. Follow up with customers to More ❯
Sheffield, South Yorkshire, England, United Kingdom
Verus Recruitment Partners
Customer SupportSpecialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer SupportSpecialist … to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s software and … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and training More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Office Angels
Product & Technical SupportSpecialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical SupportSpecialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training … and support materials for both internal and external audiences. We genuinely love recruiting for this business because they truly look after their staff, promoting a positive and supportive culture across every department. You'll be joining a welcoming, collaborative, and friendly team where people are genuinely valued. This business invests in its people. With a supportive, values-driven culture … rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP support processes to meet SLA targets Create and maintain servicing support materials, including SOPs, videos, and More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
We are hiring for a German Speaking Technical Customer SupportSpecialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of … innovation in global communication and business technology services. The Role of the German Speaking Technical Customer SupportSpecialist As the German Speaking Technical Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. As part of their global Customer … Support Team, you will help customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support hardware updates via testing and software More ❯
Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯
Employment Type: Permanent
Salary: £29000 - £34000/annum Training | Progression | Automotive
IT SupportSpecialist - Apple/Mac/iOS -Edinburgh -3 month initial contract, converting to permanent -Excellent Day Rates (inside IR35) -Immediate Start IT SupportSpecialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the … team as a whole. Working as part of an established environment as an IT SupportSpecialist, you will provide support/troubleshooting to internal end users for all Apple, Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac OS troubleshooting Laptop … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
A client of ours in the Harlow area are recruiting an IT SupportSpecialist to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm and paying £26,000 - £30,000 per annum depending on experience. Please note you must be able to drive for this position and within an easy commutable distance … due to on-call duties. Key Duties include but are not limited to: Act as first-line IT support, responding to Helpdesk tickets promptly. Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware … cybersecurity systems. Supported Microsoft 365 and maintained IT asset inventory. Documented technical issues and ensured compliance with IT policies. Skills and Experience required to be considered for this IT SupportSpecialist position: 1 -3 years in a technical support role. Experience in Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Application SupportSpecialist * Exciting opportunity for an Application SupportSpecialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. * Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. * Immediate start available - ideal for candidates with strong SQL, application support … and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and … contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming support calls and providing timely, effective assistance * Monitoring and managing support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release More ❯
L2/L3 Customer SupportSpecialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented L2/L3 Customer SupportSpecialist This is an excellent opportunity for someone who thrives in a fast-paced environment … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯
L2/L3 Customer SupportSpecialist Edinburgh/Hybrid I am currently working with a rapidly growing SaaS company that is making a real impact in its sector. They're looking to bring on board a talented L2/L3 Customer SupportSpecialist This is an excellent opportunity for someone who thrives in a fast-paced … pension scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The Role: Provide second- and third-line support for customers using cloud WiFi systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and … optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have: 2+ years in a Level 2 or Level 3 technical support or network engineering role Hands-on with cloud-managed network controllers More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
BPM Tech
Application SupportSpecialist 6 Month Fixed Term Contract | £40,000 - £45,000 per annum | Remote Based We're seeking an Application SupportSpecialist to provide technical expertise and support across our application environment. Key Responsibilities Application support and troubleshooting Develop and maintain automation scripts Document processes and technical solutions System performance monitoring and improvements More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Graduate Web SupportSpecialist Salary: £28,000 - £30,000 Location: Northamptonshire Hours: 9am - 5pm, Monday to Friday (Hybrid after Probation) The Role We're seeking a Graduate Web SupportSpecialist to provide technical support and excellent customer service across our web services. You'll assist with troubleshooting, DNS and domain management, email administration, and website … setup, while working closely with the Web Team Leader on client projects. Key Responsibilities Provide technical support for website and email issues Set up/manage DNS records and domains Assist with email account setup and migrations Support website setup, configuration, and monitoring Log support tickets and maintain technical records Liaise with clients to gather feedback and More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Real Recruitment
Telco SupportSpecialist Newcastle Up to £37,000 The Telco SupportSpecialist will be responsible for providing expert-level technical support for complex telecommunications issues, performing advanced diagnostics, and collaborating with other support teams to ensure the highest levels of service reliability and performance. This role requires deep technical knowledge, strong problem-solving skills … critical projects. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom More ❯
Employment Type: Permanent
Salary: £30000 - £37000/annum Bonus/car & Many benefits
Product SupportSpecialist Opportunity, Chester based office! Were looking for a Technical Product SupportSpecialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries.This is a fantastic opportunity to join a collaborative team, support business partners across the UK, and make a real impact in improving peoples experiences with innovative hearing technology. About the Role Title: Technical Support Advisor Role: Permanent, full time Location: Chester, Office based Salary: up to £35K per annum Benefits: 26 days holiday plus bank holidays, pension, life assurance, flexible working hours, growth opportunities What youll be doing … Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Erin Associates
IT SupportSpecialist – Nottingham/Hybrid £36,000 - £40,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT SupportSpecialist, who has a background in providing high-level IT Support in a professional environment. Your role will see you contribute to the transformation of the … digital experience for end-users, actively shaping and modernising the tools, systems, and processes of the business. As an internal IT Engineer, you will provide 2nd line support to end-users both remotely and on-site, whilst also having the opportunity to undertake 3rd line and project work. You could take the lead on projects like transitioning to Windows … holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Proven track record of 2nd line support Microsoft 365 Active Directory Windows deployments Endpoint Management Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem-solving skills Relevant technical certifications are desirable More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: Manchester (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
IP SupportSpecialist – London A leading IP firm is seeking an experienced IP SupportSpecialist to join its busy and growing IT & Engineeringgroup based in Cambridge. This firm is known for its collaborative culture, strong values and progressive approach, offering a fantastic opportunity to develop your career in a supportive and dynamic environment.You will play a … EP and international) Handling WIP charges and overseeing monthly billing, including e-billing platforms Maintaining document accuracy and data integrity within internal systems Liaising with attorneys and clients to support matter progression Assisting with file opening, case monitoring and general IP administrative tasks Requirements: Previous experience in a patent support or formalities role, ideally within a professional services More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
london (city of london), south east england, united kingdom
Russell Tobin
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
Currently recruiting for a IT SupportSpecialist role in Leeds City Centre for one of our clients. Role is paying up to £30k and is on site looking for candidates with strong IT support or helpdesk experience from a finance or legal background. IT SupportSpecialist Up to £30k On Site - (5 days on Site … Leeds City Centre 8.00am - 5.30pm rota - 35 hour working week 1 in 5 weeks on call during work hours Responsibilities Need experience of 1st and 2nd line support on either a service desk or helpdesk Knowledge of building PCs, imaging tech, and troubleshooting 2+ years' previous IT work experience. Manage and support of desktop and laptop computers Manage … and support IOS devices. Experience in Legal or Finance is required for this role If interested in this role please apply or email jack.metcalf@thebridg More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
CV Screen Ltd
ERP Systems SupportSpecialist St Albans, Hertfordshire £45,000 + Excellent Benefits An experienced ERP Systems SupportSpecialist is required for a leading retail business based in Hertfordshire. With a salary of £45,000 and excellent benefits, this is a fantastic opportunity to join a well-established company with an envied reputation. The business has recently … a new NetSuite ERP system and re-platformed its eCommerce website, creating an exciting role for someone who can manage small IT projects and provide day-to-day ERP support in a hybrid working environment (3 days in the office). Duties & Responsibilities Lead internal projects across ERP and eCommerce platforms, managing timelines and deliverables Act as first-line … support for ERP issues, providing solutions and user guidance Collaborate with internal teams and third-party providers to scope and deliver system improvements Maintain accurate documentation, configure system settings, and manage user access Create basic reports and enhancements to reduce external development reliance What Experience is Required? Experience supporting or managing ERP systems (ideally NetSuite or similar) Strong Excel More ❯
poole, south west england, united kingdom Hybrid / WFH Options
Hatched Recruitment Group
Customer SupportSpecialist - Accounting Sector Location: Hybrid – must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work – 3 Years Running We’re looking for a Customer SupportSpecialist with a strong finance or accounting background … for customer queries (phone and email) Troubleshoot and resolve issues with accounting software (technical and functional) Guide customers through system setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs … and process documentation Spot opportunities to improve our product and share insights with the team What we’re looking for: Previous customer support or client-facing experience A background in accounting, bookkeeping, or finance administration (e.g. experience as an accounts assistant, finance officer, bookkeeper, or similar) Hands-on experience using accounting software Excellent written and verbal communication skills Ability More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Avantor
The Opportunity: Avantor is looking for a proactive and self-driven Innovation SupportSpecialist to join our team supporting customer sites across the UK. In this dynamic role, you'll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases … include travel across Europe. Working hours: Monday to Friday, core hours The Team You'll be part of a small, agile Innovation Team consisting of anInnovation Project Managerand anInnovation SupportSpecialist(you!). Together, you'll work closely with internal stakeholders, site managers, and the Smart Lab Manager Product Manager to deliver impactful, tech-enabled solutions that enhance … Experience: Proven experience inproject coordination or management, ideally within a scientific, technical, or innovation-focused environment Strong background indigital tools,IoT technologies, anddata-driven solutions, with the ability to support and troubleshoot new systems Excellentcommunication and stakeholder engagement skills, with confidence presenting to and collaborating across all organisational levels Demonstrated ability tolead innovation trials, build and presentbusiness cases, and More ❯
london (ilford), south east england, united kingdom
XFORT
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯