1 to 25 of 517 Support Specialist Jobs in the UK excluding London

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Franklin Fitch Recruitment Consultant at Franklin Fitch Third Line Support Analyst Location: Bath An award-winning, market-leading MSP based in Bath is looking for a 3rd Line Support Analyst to join the Service Desk team. The Role … help them get back to their role as efficiently as possible. Key Responsibilities: Providing excellent customer experience, through friendly, helpful technical issue resolution. Collaborate with 1st and 2nd line support teams to escalate, troubleshoot and resolve issues efficiently. Recording incoming support requests and maintaining detailed, accurate notes and time records. Referencing and updating client documentation and user guides. … out on-site work if required; troubleshooting, infrastructure installation, hardware refresh and other projects. Requirements: 3+ years of professional IT experience ideally in an MSP environment at 2nd level support or higher. Excellent customer service and problem-solving skills. Organisational, time management and documentation skills, preferably with experience of logging time. Technical Skills required: Windows Server including; Active Directory More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

by providing the most up to date innovative technology as well as a high professional service worldwide. We have an exciting opportunity for a driven and motivated frontline IT support member to play a key role at MRTC as we are growing and expanding. Role Overview As our Frontline IT Support Specialist, you are the go-to … person for IT questions in the UK office. You will resolve day-to-day hardware, software, and network issues, support remote staff and keep key business systems humming, freeing the CIO to focus on long-term strategy. Key Responsibilities Provide 1st-line support (Windows 10/11, Microsoft 365, mobile, printers, VoIP) Manage and close support tickets … promptly, documenting solutions for future reference Build, configure and maintain laptops, desktops, peripherals and network devices Administer user accounts, permissions and passwords Support remote workers via VPN, MDM and collaboration tools Assist with patching, security hardening and upgrade projects Share best practice with the IT team and contribute to standards Required Skills & Experience 3 + years in a desktop More ❯

a working environment in which we pay particular attention to the compatibility of professional and private life. About The Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base What you’ll bring to the table: Fluent written and verbal English Minimum 2 years of Application or Internal IT Support experience or Application Support experience Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others) SQL Query Writing for reporting … data manipulation and investigation Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc. Understanding of ITIL best practices for customer support Basic understanding of networking principals Software troubleshooting and problem-solving skills What we consider as an advantage: Relevant BSc degree in Business Information’s Systems, Computer Science AWS Experience – Mainly interacting with S3 More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. This Opportunity: In the role of ICT Associate for IT Support, you will ensure that end users of the organisation receive effective and timely ICT support in accordance with established SLAs. Similarly, you will perform varying day-to-day … operational activities in a timely manner and to a high standard, and support technological infrastructure and networks as required. Your participation in ICT projects and initiatives will be required from time to time. To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer … Commit to the delivery of company, team and personal objectives (Key Performance Indicators (KPIs) ensuring that personal KRAs are delivered with excellence and timeliness. Provide Levels 1 & 2 ICT support - including but not limited to computers, printers, scanners, conferencing equipment and core systems, with relevant escalations when required; Proactively participate in the effective use and promotion of the ICT More ❯

Get AI-powered advice on this job and more exclusive features. 2nd Line Support Engineer - Full Time - permanent Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need … to be able to work in the UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote … support to customers’ IT and Telecom Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system More ❯

Social network you want to login/join with: We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an exciting … of its industry. You will play a key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. Please note: Prior experience in a technical support role within the financial sector is essential for this position. Key Responsibilities: Deliver outstanding technical support that consistently meets or exceeds customer expectations Identify customer needs and recommend … order and replace parts as necessary Manage and maintain user accounts, access rights, and group memberships Provide hands-on assistance for incidents escalated from Tier 1, 2, and 3 support, coordinating with resolver teams as needed Support and maintain all network hardware and devices Liaise with third-party vendors for troubleshooting and resolution of hardware/software problems More ❯

s growing business, working within a dedicated IT team. Your main responsibilities include technical troubleshooting, management, and maintenance of hardware and software. While your primary focus will be technical support, you will also have the opportunity to advise and engage with the business as a trusted IT partner. Additionally, you will develop and utilise your cybersecurity expertise as part … of the evolving IT security controls environment. Key Duties & Responsibilities: Serve as a primary contact for all IT issues. Provide expert-level support for complex hardware, software, and networking issues, including Windows, Office 365, Azure Administration, Entra ID, and other enterprise-level technologies. Administer system configurations, security settings, and user accounts, including the ERP system and other SaaS applications. … Contribute to the planning and execution of IT projects, including migrations and upgrades. Maintain established principles of cybersecurity and contribute to continuous improvements, working with the IT Support/Cybersecurity Manager to keep the environment secure. Create and maintain high-quality documentation for process control and evidence generation to support internal and external audits. Educate users on best More ❯

Internal Job Title: Global IT End-User Support Specialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will prioritize the delivery of End … from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Responsibilities: Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Provide enhanced and expedited support to VIP and critical business users Work with … value is achieved. Continue to challenge yourself and improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks and support the broader team. Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact Build and maintain effective and trusted relationships with colleagues, to aide More ❯

IT Technical Support Specialist (Level 2) Office Based - Swansea Salary: £30,000 - £32,000 per annum (depending on experience) Garmin do not offer Sponsorship, all candidates must have the right to work in the UK. Purpose of the Job Employees in this role function as IT professionals serving as technical experts and participate in or oversee a variety … of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware, software, and network products in an IT Service Desk environment. The role is broadly split between providing day-to-day operational support for existing IT services and users of those services, and project work leading … trained and aware of our IT standards, policies and procedures, and be prepared to uphold and enforce them. Assist the IT Service Desk Team in Garmin Southampton with remote support or administration. Travel to other Garmin locations and provide support as needed. Perform other duties as necessary. The requirement of the position is to work from the office More ❯

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. … If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT … assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems More ❯

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. … If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT … assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems More ❯

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. … If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT … assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems More ❯

business users related to the CRM system (MS Dynamics), CGS Student Management System and their integration with other business systems. Triage and resolve tickets that come into the Application Support ITSM queue, keeping within the SLA’s. Maintaining the quality of IT services and products. Developing training literature and materials to speed up processes. Facilitating the discussion of requirements … Supporting the IT service, its underlying infrastructure & our users located across the business. Assist with Product Rollover associated with the CRM (MS Dynamics). Ensure systems documentation (including administration, support, problem solving and diagnostic documentation) is maintained to the highest standard. To be the technical liaison for all CGS Application systems. Assisting with the management of the external suppliers … for Application systems, including production of specifications, escalations & BAU. Project Activities Provide support, design, delivery, implementation, and support to CGS’ IT, to tight deadlines and specified quality criteria. Support the specification and implementation of new upgrades and services of CGS’ Applications; including new applications, new/upgraded hardware and software, system upgrades and rollouts and (on occasion More ❯

IT Support Analyst – Legal Specialist 📍 Exeter | Hybrid I’m working with a leading law firm , who are looking for a proactive and personable IT Support Analyst to join their growing team in Exeter . This is a fantastic opportunity for someone with 1st/2nd line support experience within the legal industry, looking to build on … their technical skills while supporting a modern Microsoft-based IT estate. 🔍 The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the firm – covering everything from device setup and troubleshooting, to assisting with legal software and Microsoft 365 queries. You'll play a key role in keeping internal users … productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or external vendors when required More ❯

Technical Specialist Remote Support We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds, UK (hybrid working, 50% at … on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%) Recommend … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯

IT Support Analyst – Legal Specialist 📍 Exeter | Hybrid I’m working with a leading law firm , who are looking for a proactive and personable IT Support Analyst to join their growing team in Exeter . This is a fantastic opportunity for someone with 1st/2nd line support experience within the legal industry, looking to build on … their technical skills while supporting a modern Microsoft-based IT estate. 🔍 The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the firm – covering everything from device setup and troubleshooting, to assisting with legal software and Microsoft 365 queries. You'll play a key role in keeping internal users … productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or external vendors when required More ❯

German speaking Technical Support Specialist We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham. You are an educated professional at an early stage of your career. You have a great … and you are willing to learn, then this position offers numerous growth opportunities and a long-lasting career for you. Responsibilities Provide telephone and email based post-sales technical support for our software products Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Work proactively to update customers by reporting progress regarding … Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Outstanding verbal and written communication skills in English Apply now Position: German speaking Technical Support Specialist Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr More ❯

Technical Application Support Specialist Worldpay Gateshead, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Application Support Specialist role at Worldpay Technical Application Support Specialist Worldpay Gateshead, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the Technical … Application Support Specialist role at Worldpay Get AI-powered advice on this job and more exclusive features. Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join … working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Technical Application Support Specialist to join our ever evolving team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a More ❯