1 to 25 of 64 Support Specialist Jobs in the UK excluding London

Bilingual Customer Support Specialist - German & English | Belfast | £28k + Benefits | VR Tech Job Description: Customer Support Specialist - German & English (VR Technology) £28,017.60 per year + perks & benefits | Belfast | Full-Time, Permanent | 40 hours per week Are you a fluent German and English speaker passionate about technology and customer experience? We're hiring Bilingual Customer Support Specialists to join an innovative VR technology team in Belfast, supporting users worldwide across multiple channels. ABOUT THE ROLE: Bilingual Customer Support (German & English) You'll provide first-class customer support for cutting-edge VR (Virtual Reality) products and technologies, helping users in both German and English through social media, live chat, email, and phone. This is … a fantastic opportunity to work in the exciting VR and gaming industry while developing your customer support career. You'll be part of a collaborative team supporting customers globally, resolving technical and non-technical queries, building online communities, and ensuring every interaction reflects the brand's commitment to innovation and excellence. WHAT YOU'LL BE DOING: Deliver exceptional white More ❯

Job Advertisement: Temporary Customer Support Specialist - Tech Are you passionate about delivering exceptional customer support? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary Customer Support Specialist to join their dynamic team! If you have a … knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary Customer Support Specialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will be to tackle support issues using Intercom, ensuring every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary Customer Support Specialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office and 2 days from home. More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Infrastructure Engineer & Support Specialist -Westerham, Kent We are seeking a proactive and skilled Infrastructure Engineer & Support Specialist to join our IT Department in Westerham, Kent . This crucial role supports the core IT infrastructure across our EMEAA regional locations, combining 1st/2nd Level Technical Support with hands-on responsibilities in the development, administration, and … of key network and server projects . You will be vital in minimizing downtime, maintaining security, and supporting our business stakeholders in adopting new technologies. Role Title: Infrastructure Engineer & Support Specialist Location: Westerham, Kent Salary: £34,000 - £37,000 per annum Hours of Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of Technology … for virtual machines and containers. Troubleshoot and resolve complex hardware and software infrastructure issues. Maintain system security and performance through regular patching and software updates. Strong knowledge and operational support for VLANs, Firewalls (Fortinet), Backup solutions, Print Servers, and Anti-virus systems. End-User & Technical Support Provide 1st and 2nd level technical support to end-users across More ❯

Technical Support Specialist Salary: £30,000 - £35,000 + Bonus + 25 Days Holiday + Health Cash Plan + Life Insurance + Company Pension Location: Watford (Commutable from St Albans, Hemel Hempstead, Luton, High Wycombe, Aylesbury, North London) Are you an experienced plumber looking to take your technical knowledge off the tools and into an office-based role … manufacturer of plumbing products, known for quality, innovation, and sustainability, fostering a collaborative environment with on-the-job learning and digital training tools for employee development. As a Technical Support Specialist, you'll provide phone and email support to customers, helping to resolve technical queries, guide product use, and troubleshoot issues. You'll also assist sales and … This role would suit a customer-focused individual with a practical, technical mindset someone from a plumbing or trade background looking to move off-site and develop in a specialist environment while expanding their skills in building systems technology. The Role: Technical/Customer Support Specialist Training and Development opportunities Hybrid working The Candidate: Experienced plumber or More ❯

Infrastructure & Security Support Specialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, we’ve helped public sector organisations deliver online services that millions rely … on every day — safely and reliably. We’re now looking for an Infrastructure & Security Support Specialist — perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. You’ll join a friendly, supportive team that values balance, trust, and personal development. We don’t … Salary £25K–£30K (depending on experience). 100% remote working — we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯

AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯

AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯

Application Support Specialist (2nd/3rd Line) Location: Windsor (Hybrid working available) Job Type: Permanent, Full-Time Salary: Competitive + Overtime/Out of hours Bonus + Excellent Benefits Experience Level: Senior (10+ years) About the Role We’re recruiting for an experienced Application Support Specialist to join a leading organisation’s IT Applications team. This … is a great opportunity for a skilled professional with strong technical and problem-solving abilities to deliver high-quality 2nd and 3rd line support across business-critical applications. You’ll work closely with internal teams and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line … support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct root cause analysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and alerting systems using tools More ❯

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media … live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends … escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with More ❯

IT Application Support Specialist (ERP/MRP Support) Cooper Lomaz are currently working with a growing organisation in the Engineering/FMCG industry based in Bury St Edmunds who are recruiting for an experience Application Support Specialist/IT Manager to take ownership of ERP/MRP Support. Within this new role you will be … supporting enterprise resource planning software that is integrated to various areas of the business. Applicants will have proven experience supporting as well as acting as a “super user” offering support and training across the business, whilst managing continuous improvement. Key skills will include: Experience of day-to-day 1st to 2nd line support ERP/MRP experience Experience … within a Manufacturing/Engineering/FMCG environment is preferred Project Management abilities SQL knowledge Hands on approach to day to day technical support Ability to work alone as well as with a team Ability to learn new applications swiftly Apply now for full details More ❯

Field Technical Support Specialist Location: Field-based (UK) Department: ICT Services – Service & Support Reports to: Regional Service Manager About the Role We’re looking for a skilled and customer-focused Field Technical Support Specialist to deliver high-quality technical support and maintenance to clients across our service network. This is a hands-on role … requiring strong diagnostic ability, excellent interpersonal skills, and a passion for providing first-class customer service in the field. Key Responsibilities Provide professional technical support to assigned accounts within agreed service levels. Investigate, diagnose, and resolve equipment and system faults efficiently. Perform installations, maintenance, and updates as required to ensure optimal device performance. Support colleagues during installations, peak … workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost-effective stock usage. Attend training sessions to keep More ❯

IT & Technical Support Specialist Kickstart Your Tech Career with a Fast-Growing Financial Services Firm! (Berkhamsted, Hertfordshire | Hybrid Working: 3 days in office/2 days WFH) Are you an ambitious IT graduate or an entry-level tech professional ready to take the next step? We are a well-established and forward-thinking financial services organisation based in … Berkhamsted, and we’re looking for a highly motivated IT & Technical Support Specialist to join our dynamic Operations team. This role is the perfect launchpad for someone eager to gain hands-on experience in a business that is committed to constant and frequent change and technological advancement. The Role: What You'll Be Doing This is a true … inception to completion. Maintenance: Oversee the maintenance of our CRM Integrations, SharePoint, and Dropbox. Data Processing: Process data requests from our CRM and other internal systems. 2. IT & Operational Support (The Hands-on Focus) User Support: Serve as the primary contact for internal staff, managing phone and email communications to offer IT Support . External Liaison: Cultivate More ❯

Technology Support Specialist London | Full-time | Hybrid We're working with a US law firm seeking a Technology Support Specialist to join their London office. This is a hands-on role supporting hardware, software, mobile devices and AV systems. This role is ideal for someone who enjoys solving problems, working closely with users, and keeping things … running smoothly. The Role Reporting to the Senior Manager, you'll be the go-to person for deskside support, troubleshooting, and tech setup across the London office. You'll also work with colleagues across Europe, including occasional travel to Paris, and play a key role in maintaining video conferencing systems, managing inventory, and supporting mobile and remote setups. Key … Responsibilities Respond to support requests via phone, email and ticketing system, logging all actions taken Provide deskside support for hardware, software and mobile devices Set up and relocate desks, workstations and phones using Cisco tools Maintain and troubleshoot AV and video conferencing systems (Zoom, WebEx, Teams) Manage inventory, replacing equipment as needed Diagnose technical issues and escalate where More ❯

Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯

IT Support Specialist My client is seeking a reliable and resourceful IT Support Specialist to be the tech-savvy hero behind the scenes — keeping systems running and staff productive. If you're passionate about problem-solving, thrive on helping others, and want to work in a business that values dependable IT, this is your moment. My … all departments — from admin to operations — giving you real variety, the satisfaction of knowing your work makes a visible impact every day. What You’ll Be Doing Providing technical support to staff across all departments (in person and remotely) Systems maintenance Troubleshooting and resolving hardware, software, printer, and connectivity issues Set up new users, email accounts, and device access … laptops, phones, VPNs, etc.) Network and server support Maintaining IT documentation and asset records Liaising with external IT vendors and escalate complex issues as needed Supporting data backups, antivirus updates, and security policies What’s in it for you? A stable, friendly work environment where IT is appreciated A varied role with exposure to every part of the business More ❯

Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal … next role. We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing proactive 2nd …/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking For More ❯

Job Title: Floorwalker (Contract) – Windows 11 & Microsoft Support Specialist Location: Maidstone, Kent Contract Length: 5 Months (likely extension) Day Rate: £150 Per day (Inside IR35) Start Date: ASAP Are you an IT support professional with hands-on Windows 11 expertise and a passion for delivering outstanding user support in a fast-paced environment? Chapman Tate are … working with a customer who is looking for a proactive Floorwalker to join the team on a contract basis, providing on-site support to end users and ensuring seamless operation of devices, applications, and network configurations. Key Responsibilities: Provide floorwalking support to users, resolving issues proactively and offering guidance on Windows 11 functionality and features. Support and … as a visible point of contact on the floor, delivering excellent customer service and resolving incidents quickly and efficiently. Escalate complex technical issues where necessary and work closely with support teams to ensure timely resolution. Deliver user education and guidance on best practices and new features. Key Skills & Experience: Proven experience in a Floorwalker, Desktop Support or similar More ❯

Join Our client as an IT Support Specialist. Are you passionate about technology and eager to help others? Do you thrive in a dynamic environment where your skills can truly make a difference? If so, we have the perfect opportunity for you. Our client, a forward-thinking market research consultancy, is on the lookout for an enthusiastic IT Support Specialist to join their team. What You'll Do: As an IT Support Specialist, you will be the backbone of the UK tech operations, ensuring that systems run smoothly and efficiently. Your role will include: Providing top-notch technical support to staff, assisting with hardware and software issues Troubleshooting and resolving IT-related problems in … creating user guides for better team understanding What We're Looking For: Our client is seeking a proactive and tech-savvy individual who has: A solid background in IT support or related fields Excellent problem-solving skills and a knack for troubleshooting Strong communication skills to effectively assist and collaborate with team members Knowledge of network systems, hardware, and More ❯

Remote-first role with flexible working hours. Opportunity to shape your role and contribute to product evolution. Join a fast-growing tech company expanding internationally. Were hiring a SaaS Support Specialist on behalf of a leading software provider in the Tech For Good sector. This is a customer-facing role where youll manage onboarding, deliver training, and resolve … support queries across a suite of applications. You'll be joining a company that is improving the lives of SEND children, saving money for local government and cutting carbon emissions! What experience youll need to apply Proven experience in training delivery and support of SAAS products. Familiarity with support platforms such as Zendesk, Jira, or Confluence. Strong … or route optimisation tools. Knowledge of local government or public sector services. Interest in process improvement and emerging technologies such as AI. What youll be doing As a SaaS Support Specialist, youll play a key role in ensuring customers have a smooth and successful experience with the software. Youll be responsible for troubleshooting and resolving user queries from More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively. If you've … got experience in IT support, enjoy problem-solving, and want to expand your skills into web hosting and domain management , this role offers the perfect platform. What You'll Be Doing Providing 1st/2nd line technical support across IT, email, and web systems Troubleshooting and resolving end-user issues via phone, email, and ticketing system Managing and … configuring DNS records, domains, and hosting environments Supporting email setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains More ❯

Technical Support Specialist Department - New Product Development/Technical Our client is a leading UK supplier of Window & Door Hardware and ancillary products. Reporting to - Technical Manager To be the front-line technical support for our customers To be the front-line technical support for our internal & external sales teams To maintain our library of profile … related documentation To support the technical team relating to the product training programme for the business To support colleagues with key procedures relating to our test equipment To assist in the New Product Development processes as required To support colleagues in the Quality Control procedures as required To support colleagues in producing greenteQ technical documentation Key More ❯