Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
TechnicalSupport (Mechanical/Machines) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Mechanical Design Engineer would … have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technicalsupport to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The More ❯
Our client is recruiting for a proactive and technically skilled SITS TechnicalSupport Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point … of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technicalsupport for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. … Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge of web More ❯
data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. Senior TechnicalSupport Engineer - Routing & Switching (Location - UK Remote) page is loaded Senior TechnicalSupport Engineer - Routing & Switching (Location - UK Remote) Apply locations UK- Edinburgh - 19A Canning St … alongside meaningful social, community, and societal impact. Applicants must have the right to work in the UK. Visa sponsorship is not available. How You Will Contribute: As a Senior TechnicalSupport Engineer, you'll work at the front line of network problem-solving, owning the resolution of complex issues raised by customers and filed teams. You'll collaborate … with R&D and engineering groups (Field Support, PLMS, Product Architects, etc.) to troubleshoot, test, and improve network products, ensuring reliable performance across: Software-Defined Networking (SDN) Network Function Virtualization (NFV) vRouters/vSwitches Core and edge routers & switches Container-based and microservices architectures Your goal: to help customers resolve service-impacting issues quickly, while driving continuous product improvements More ❯
Technical & Estimating Support Oldbury, Birmingham Up to £35,000 per annum We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technicalsupport, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM … manage customer enquiries: Providing updates, clarifying requirements, and ensuring expectations are met. Prepare accurate quotation: Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information. Respond to technical product queries: Offering expert advice, alternative solutions, and supporting technical training when needed. Maintain accurate record: Using the CRM and quotation … systems to ensure efficient administration and internal communication. Requirements: Experience working with ERP systems: Preferably Axapta, for quoting and order management. Strong technical knowledge: In construction or building products, with the ability to interpret and prepare technical drawings or plans. Proven customer service and communication skills: Particularly in handling technical or sales-related enquiries. Familiarity with CAD More ❯
Job Title: Principal Engineer - Support Engineering (TechnicalSupport & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design, safety … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯
An excellent opportunity for a TechnicalSupport Engineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technicalsupport, coordination, delivery of projects and tenders and submitting final quotations. The individual must have extensive, hands-on experience working with ROVs as duties within … the workshop will also be required. You will be joining an experienced organisation and will be liaising closely with the Management team. Responsibilities: Review incoming RFQ s and accompanying technical information. Liaise with Project and Engineering teams to prepare technical information for 3rd party supplier quotations. Identify suitable 3rd party suppliers. Create specific project costings. Creation and submission … of final costings. Attend daily ops and client meetings. Review all supporting documentation for equipment prior to despatch. Create technical work packs. Liaise with workshop to create equipment maintenance reports for client submission. Assist Engineering and workshop teams with creation of technical documentation. Support with coordination of offshore operations and its tracking. Skills/Experience Required: Extensive More ❯
Sheffield, South Yorkshire, England, United Kingdom
Verus Recruitment Partners
Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist . … opportunity to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technicalsupport to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and More ❯
Llantarnam Industrial Park, Cwmbran, Gwent, Wales, United Kingdom
THOMAS Recruitment Group
Technical Lead & Sales Support Manager - EMEA & India/SAARC Location: UK (with travel across EMEA & India/SAARC) Type: Full-time Join A Market Leading Sales Team and Drive Technical Excellence Our client is looking for a Technical Lead & Sales Support Manager to play a key role in their dynamic Sales Team. This position is … perfect for someone who thrives at the intersection of technical expertise and customer engagement. As the Technical Product Champion , you'll be at the forefront of presenting, demonstrating, and supporting cutting-edge solutions across EMEA and India/SAARC. You’ll work closely with the Regional Sales Managers and US-based engineering teams to ensure that products meet … customer needs and are positioned strongly in competitive markets. Your Key Responsibilities: Pre-Sales Support: Deliver compelling technical presentations and application guidance to support product adoption. Technical Authority: Be the go-to expert for Tempo’s product portfolio — both internally and externally. Customer Engagement: Support sales to key telecom accounts across the UK, Europe, and More ❯
TechnicalSupport Engineer - Intergrations Location: Staines, Surrey Length: 25/08/2025 – 25/02/2025 Rate: £ 253.12 per day (Inside IR35) Hours: 40 Hours per week Overview: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems … level software where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources. Duties: Provides technicalsupport to field … engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to More ❯
TechnicalSupport Engineer Location: Staines, Surrey Length: 12 Months Start date: 25/08/2025 Rate: £162.67 Hours: 40 Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a TechnicalSupport Engineer to capitalize on the company's momentum. The clients enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting and contributing to the growth of best practices for the delivery of support services Understanding our platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Acting as a … no supervision Engaging with functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution Skills & Experience: Demonstrated ability to troubleshoot complex technical issuesIncluding understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies in UNIX/Windows. Understanding of protocols such as HTTP, TCP, FTP/ More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Tarmac Trading Limited
the ability to identify practical issues? Would you like the chance to influence and persuade key stakeholders to drive change and maximise profit? We are currently looking for a Technical Product Support Manager to join our Commercial team in the Midlands to ensure development is focussed on profitable products with a confirmed market and predicted profitability return. Working … closely with Marketing, Operations, Commercial, Procurement, Customers and Technical as appropriate, this role willsupportthe unit role out of products and provide Technical guidance/expertise for a products and applications, to add value for the business and customers or when issues arise. This is a regional role covering the Midlands ideally based out of The Hub at Tarmac … a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds. Main Responsibilities Reporting to the Area Commercial Manager, the role of Technical Product Support Manager will be responsible for ensuring knowledge transfer across regions on slow moving stock solutions, from both a technical and end user/market prospective More ❯
Location: Birmingham Full-time: Permanent Salary: up to £40,000pa + Bonus Are you a TechnicalSupport Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring … in a TechnicalSupport Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products , working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design … and fabrication documentation Assisting with fire and security test documentation , certificates, and technical files Learning how to interpret performance test reports and industry regulations Helping maintain and understand compliance with BS, EN, and UKCA/CE standards Liaising with internal teams and external customers across design, production and certification requirements What We're Looking For: Proficiency in AutoCAD or More ❯
IT Support//Service Desk Analyst Engineer//Norwich//Contract//initial 3 months//£15.88 PAYE (£20 Umbrella) per hour REED Technology are working with a client who are looking for a skilled and motivated Digital Service Desk Analyst Engineer to join their Digital Services team, providing technicalsupport across … multiple sites. This is a hands-on, customer-focused role involving hardware and software support, asset management, and process improvement. Key Responsibilities: Deliver technicalsupport for end-user devices, software, and peripherals, including installation, upgrades, diagnostics, and repairs. Manage the lifecycle of IT hardware assets, including asset tagging, configuration, disposal, and CMDB updates. Carry out repairs and … configure smartphones/tablets using MDM tools. Support regular hardware audits and liaise with Commercial Services to maintain stock control. Contribute to IT projects, ensuring smooth implementation and transition of new technologies. Provide clear, user-friendly technical advice and training where needed. Promote best practices including ITIL principles and ensure compliance with Trust processes. What You’ll Need More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Forward Role
Senior TechnicalSupport Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence who … are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal role in … scale infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technicalsupport for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams More ❯
relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable … has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technicalsupport apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You will get the … chance to develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You'll Do Provide technicalsupportMore ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
TXP
Job Title: 2nd Line TechnicalSupport Location: Birmingham (5 days on-site) Job Type: Permanent Our client is seeking a skilled 2nd Line TechnicalSupport person to join their team, providing Level 2 support and infrastructure management across local and EU sites. You'll be the go-to expert for complex technical issues, maintaining … critical systems and ensuring IT operations run smoothly. Key Responsibilities: Provide Tier 2 IT support across EU and local sites. Manage and troubleshoot Windows/Linux servers and infrastructure. Administer Active Directory, DNS, DHCP, and Office 365. Support network upgrades, virtualization (VMware/Hyper-V), and security operations. Participate in IT projects, documentation, and on-call rotations. Key … Skills and Experience: 3+ years' experience in Level 2 IT Support, ideally in enterprise or data centre environments. Strong skills in Windows Server, Linux, networking, and virtualization. Knowledge of GDPR and EU data security standards. Display a willingness to learn and develop new skillsets. If this sounds like the role for you, please provide an up-to-date CV More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupport Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a TechnicalSupport Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the … division business leader. The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely. Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with … relevant laws, regulations and industry standards. Key candidate requirements: Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technicalsupport and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer More ❯
TechnicalSupport Engineer (2nd/3rd Line) Location: Redhill, Surrey (own transport required) Salary: £35,000 - £45,000 Permanent, Full-Time Benefits: 22days holiday (rising to 25 with service) Performance-based bonus. Company laptop provided. Ongoing training & development opportunities. Regular team socials and a fun, supportive culture. Are you an experienced IT professional ready to level up your … career in a dynamic and growing environment? Do you thrive under pressure, take pride in delivering outstanding support, and enjoy working with a variety of technologies and clients? This is your opportunity to join a highly successful Managed Service Provider (MSP) that supports over 400 businesses across the UK. Based in Redhill, this role offers the chance to work … on challenging technical issues while continuing to develop your skills and grow your career. Why Join? Be part of a fast-paced, people-focused MSP with a strong reputation for service excellence. Work alongside talented engineers in a collaborative, supportive environment. Gain exposure to a wide variety of technologies, clients, and industry sectors. Key Responsibilities: Provide 2nd and 3rd More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport Engineer - Automation Our client is looking for a TechnicalSupport Engineer to join ASAP on a long term contract. The role will be hybrid working and deemed Inside IR35. Hybrid working Inside IR35 Key skills & experience Demonstrated ability to troubleshoot complex technical issues Including understanding of user permission levels, domain configuration, group policy More ❯
We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic … knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with More ❯
AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technicalsupport function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯
Cannock, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Phoenix Health & Safety
Study and TechnicalSupport Advisor Location: Hybrid/Cannock, WS12 2HA (Mainly working from home, in the office once a month/quarter) Salary: £35,000 - £40,000 DoE Contract Type: Permanent Why Do We Want You We are looking for a dedicated Study and TechnicalSupport Advisor to join our growing team at Phoenix Health … a strong focus to excel in structured and consistent workflows, and possesses strong prioritisation and organisational skills. You will be responsible for marking assessments with precision and providing outstanding support to our students and clients via calls, emails, and social media platforms. You will also contribute directly to the development and continuous improvement of our classroom and virtual health … guarantee scheme, please use the contact details provided once you have clicked apply! Job purpose, tasks and responsibilities You will be responsible for: Delivering an exemplary level of study support to Phoenix students, creating a positive learning experience through technical guidance and encouragement. Providing remote consultancy to our expanding client base. Engaging across Phoenix's social media platforms More ❯
Customer TechnicalSupport Scientist Salary: £40,000 per year Full time Office based - Sand Hutton with travel Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then … developed and commercialised cutting-edge technology, focused on monitoring of contaminated water and decontamination of wastewater, making recycling of water more efficient. We are now looking for an experienced technicalsupport scientist professional to join us in this exciting journey of growth. The Role In this new role you will be responsible for providing expert advice to all … of our customers on the telephone, email and live chat. You will also support your colleagues by providing scientific advice as required. You will work to provide an excellent service at all times ensuring our customers have the best experience, troubleshooting and resolving issues related to software, hardware and equipment. You will be responsible for installing equipment and performing More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission TechnicalSupport Engineer to join our TechnicalSupport Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd …/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating … in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving More ❯