151 to 175 of 176 Technical Support Jobs in the UK excluding London

within 9 months plus max£200 a month bonus We are looking for individuals who are not only customer-focused but also possess the willingness to learn strong technical skills to join our team as Customer Technical Support Representatives. We are looking for agents who possess a strong customer focus, willing to take ownership of customer issues … rota basis (circa 1 every 5weeks). This is an office based role. Key Responsibilities: Diagnostic Skills: You will be responsible for identifying and diagnosing a wide range of technical issues that customers may encounter with their broadband connections. This involves a systematic and analytical approach to understanding the problem's root cause and offering recommendations for fixes. Effective … include diagnostic software, knowledge databases, you will be trained and proficient in using these resources to assist our customers efficiently. First-Call Resolution: Our goal is to resolve customers' technical issues during their initial contact whenever possible and is our focus. This requires a combination of technical knowledge, communication skill set, problem-solving skills, and a commitment to More ❯

because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include More ❯

Fantastic and Rare Opportunity! *** Technical Support Administrator, Sevenoaks - £23-35k DOE Are you ready to become an essential part of a fast-growing, niche business with endless opportunities for career growth? Do you thrive on problem-solving and take pride in providing outstanding customer support? If you answered YES to any of these questions, we’d … training provided — even if you’re just starting out in your IT career! Key Responsibilities: Analyse reported issues, process asset replacements, and be the hero behind the scenes. Provide support over the phone, assisting customers in real-time to resolve their issues. Assist in preparing essential system documentation. Test new software releases and manage mobile device profiles. Help train … re passionate about IT and eager to learn, we’re excited to consider you! ** If you’re ready to make a meaningful impact and grow your career in IT support, don’t miss out on this opportunity. **Apply today and let’s start building your future together!** Find our 3 branches on Facebook, Twitter and Instagram to make sure More ❯

Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team. Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the More ❯

We're hiring a Technical Sales Support Engineer for a fast-growing engineering company in Austin whose battery-free energy storage systems are reshaping the future of backup power. Serving mission-critical sectors like data centers, healthcare, and manufacturing, the company's proprietary technology delivers sustainability, instant response, minimal maintenance, and zero toxic waste. These large, complex, engineered … to-order systems are built to last for decades in the field, with over a gigawatt deployed across over 50 countries. As a Technical Sales Support Engineer, you'll play a critical role in bridging engineering, sales, and customer needs, developing bespoke system solutions, generating proposals, supporting project bids, and influencing technical specifications. You'll be a … commercial team, helping customers understand the value, feasibility, and application of these complex and critical systems in real-world environments. You Will Be Supporting the sales team with tailored technical solutions, one-line diagrams, and scope documentation. Interfacing directly with customers, engineers, and consultants to influence specifications and system design. Leading site inspections and translating findings into technical More ❯

Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯

1st Line IT Deskside Support Technician Location: Chelmsford (Office-Based) Hours: Full-time, Monday to Friday (7.5-hour shifts between 08:00 and 20:00) Salary: £25,000 per annum + Overtime/TOIL + Benefits Driving Licence Required Our client is seeking a proactive and technically capable 1st Line IT Deskside Support Technician to deliver front-line … technical assistance to users across a range of operational sites. This is an office-based role in Chelmsford with occasional travel to other locations as needed. About the Role As a 1st Line Support Technician, you will be the first point of contact for technical issues—resolving incidents and service requests related to hardware, software, and connectivity. … You’ll also provide in-person support for users at various client locations, including: Offices Courts Custody suites Other operational service sites Support will include everything from basic PC and printer troubleshooting to software and connectivity issues involving switches, firewalls, and WAN connections. You’ll also assist with bespoke applications and contribute to the service desk function by More ❯

TECHNICAL SALES SUPPORT Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore we invest time and effort in each individual training and assisting with their personal and professional development, helping them build on their weaknesses and encouraging their strengths. Adsyst Automation Ltd has been providing complex Control Systems More ❯

PLEASE NOTE: THIS IS A TELECOMS TECHNICAL ROLE, NOT AN IT SUPPORT ROLE Who are Global 4? We're not your average Telecom company. With an impressive 5-star Trustpilot rating and ISO 9001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing … Days Out · Buy & Sell holiday allowance scheme · Death in service benefit · Pension scheme · Eye care vouchers · Friday fridge · Paid Charity leave What will you be doing? · Provide 1st line technical knowledge and support to our customers - Be the initial point of contact for customer queries, faults, escalations and service amendments for the team. Escalate/refer and engage … 2nd/3rd line engineering support for more complicated faults, ensuring our customers receive exceptional service · Ensure all customer communications are clear and concise, frequently setting clear expectations and outlining next steps. · Support your team's workload by taking on ad hoc tasks as needed and collaborating cross-functionally within the broader business. · Proactively liaise between teams to More ❯

IT Support Engineer required by my leading client based nr Nottingham Role: Delivering professional and friendly IT support (in-person and remote) Troubleshooting hardware, software, and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and … escalations Creating support documentation and training users Supporting the overall IT systems' day-to-day operations You Degree, further education, or equivalent hands-on experience in Computing Strong knowledge of: Windows 11 & Windows Server (2016/2019/2022) Active Directory & Group Policy Wired/wireless networking & TCP/IP Microsoft 365 & Exchange Admin Azure IPVPN This is an More ❯

Head of DevOps Support Remote UK/ROI Are you ready to take the reins of a mission-critical DevOps support function at a fast-growing SaaS company delivering cutting-edge artifact and supply chain management at scale? We're hiring a Head of DevOps Support - a dynamic, hands-on leader who knows how to blend strong … operational rigour with technical depth. In this role, you'll lead and scale a high-performing team of support engineers, helping developers and enterprise clients get the most from a cloud-native, API-driven platform powering CI/CD pipelines around the globe. What you'll be doing: Leading the end-to-end support engineering function - setting … KPIs, driving resolution quality, and creating best-in-class tooling and workflows. Owning the customer journey post-deployment, from onboarding through to long-term technical enablement. Partnering with Product and Engineering to improve integrations and address platform feedback that really matters to users. Automating wherever possible - because great support teams build, not just react. What we're looking More ❯

As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to … progress your technical knowledge. As a Support Analyst at LM you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging … and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure Team To complete company provided training to ensure you have what you need to fulfil your role To keep up to More ❯

As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to … progress your technical knowledge. As a Support Analyst at LM you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging … and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure Team To complete company provided training to ensure you have what you need to fulfil your role To keep up to More ❯

The Role The opportunity has arisen for an enthusiastic Technical Sales Support to join my clients Sales team. This is an excellent opportunity with great future prospects for an individual keen to become part of a growing sales department and with interest in the automation and control industry. I am looking for a key member of the Sales … our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout. The Technical Sales Support role will be: Expected to attend site visits to better understand project requirements and also attend sales events to develop commercial awareness & network with potential customers. … This is also a fantastic opportunity to gain knowledge on the technical aspects of systems integration in the water industry. Expected to keep the CRM system up to date which includes the administration of enquiries, chasing of clients through email and telephone calls Keen and willing to gain an understanding of the project life cycle and industry standard technologies More ❯

You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance More ❯

Role: Technical Customer Support Advisor Location: Hereford (Office Based + Local Travel) Salary: Up to £30,000 + Benefits + Career Development Are you ready to take your passion for people and interest in tech to the next level? We’re recruiting on behalf of a well-established and highly respected IT services provider based in the Herefordshire … area, with a loyal and growing client base across the region. This is a customer-facing support role, ideal for someone who enjoys solving problems, building relationships, and delivering outstanding service, either as a natural next step from a customer service environment, or as a shift into a more people-focused role for someone with a technical background. … and down-to-earth team culture Local travel with expenses paid A role that offers variety, autonomy, and real impact What you’ll be doing: Providing day-to-day support to a wide range of business and residential customers Assisting with pricing, product advice and general technical queries Acting as the go-to contact for incoming service requests More ❯

We are seeking a dedicated and skilled Technical Shopfloor Support professional to join our dynamic team at Airbus. In this role, you will accompany the production team and the Autonomous Production Team (APT) to ensure smooth operations on the shopfloor. You will play a crucial role in identifying, analysing, and solving technical issues that are beyond the … First Line Managers (FLM). Your expertise will contribute to continuous production enablement and operational excellence. Key Responsibilities Disruption Management: Identify and assess Non-Conformities (NC) on the shopfloor, support the creation and resolution of NCs, and follow up on the NC process. Continuous Improvement: Identify production issues, escalate unsolvable problems, analyse industrial systems and processes, and support … create specifications for new and existing jigs and tools, and ensure their calibration. Work Order Management: Flag blocked work orders, prioritise execution of Serial and Rework Work Orders, and support production discussions at PPC/Level 2 meetings. Environment, Health, and Safety (EHS): Ensure EH&S standards are applied, make EH&S rules transparent, and identify and solve Near More ❯

Sales Support Overview (About us) Whether it's industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture, supply and support it! From the ocean floor to the edge of space, Steatite innovation is making sure that vital technology operates consistently, reliably, and above all safely. Our products can be found … diverse environment and is proud to be an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the application process or interview, please let us know, and we will make the necessary arrangements. Job Type: Office Based Job Title: Sales Support Location: Redditch Hours … Work Scheme EV Salary Sacrifice Scheme Employee Share Scheme The type of person we are looking for (About You) We are looking for a proactive and detail-oriented Sales Support professional to join our fast-paced Communications Business Unit. The ideal candidate will play a key role in supporting the Business Development team by creating quotes, consulting with customers More ❯

Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate … be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope … and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good hands on practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with More ❯

suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work … from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices, construction sites and sales offices. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site … teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯

An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the Midlands & East Anglia region. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 440 staff, we currently operate nationally from 14 locations, we manufacture … our own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯

Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items More ❯

Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items More ❯