TechnicalSupport Specialist (Ex-Forces/Avionics/Electro-Mechanical) £30,000 - £34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you … established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer … UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for More ❯
Operations TechnicalSupport Manager Pitstone, Tring, Hertfordshire c.£55,000 Benefits: 8% Bonus, Excellent Pension, 33 (25+8) Days Holiday, Dental, BUPA, EV scheme, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Continuous Improvement, LEAN, Six Sigma, SPC, FMEA, Production Machinery, Tooling, Kaizen … electric motors for aircraft propulsion. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As Operations TechnicalSupport Manager at Safran Electrical & Power you will support the Operations Transformation Lead and be accountable for implementing strategies to optimize workflow, reduce costs and enhance our … and use performance metrics and production information to make informed decisions on trends and make execute recommendations for improvements. Initiate, develop and execute operational improvement through problem solving and technical innovation Lead assigned projects to meet defined targets, timeline and budget Ensure technical equipment and machinery are operational and efficient Implement and maintain an effective tooling management system More ❯
TechnicalSupport Engineer - Be the Voice Behind the Solution Warwick, onsite, modern office environment Basic salary between £27,000 and £35,000 Why join? They supply drive and control systems to the industrial sector, supporting critical environments where reliability is essential - including power stations, Warehousing, rail depots, and cold storage facilities. Renowned for their quality products, expert technicalsupport, and outstanding after-sales service, they have built a strong and trusted reputation in the industry You'll be at the heart of their reputation, providing exceptional desk-based technicalsupport to engineers and clients nationwide. If you're looking for a technically rewarding role, long-term job security, and a company that's growing … year on year - this could be the opportunity you've been waiting for. What you'll be doing You'll start strong with an immersive technical training programme, where you'll learn everything there is to know about the electrical and mechanical engineering that powers their products. You'll be coached by experts in a friendly, classroom-based environment More ❯
IT TechnicalSupport Our client is looking for an experienced TechnicalSupport Engineer to join their fast-growing team – They are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. Key Skills required For this role you will need MUST have experience of SQL, UNIX (Preferably Linux) and … you only need to be able to read and understand it – You do not need to be proficient in coding with JavaScript. Additional job details Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. … cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. A team player attitude to work efficiently in a collaborative environment. Experience required 2/3 years + of commercial experience within a busy TechnicalSupportMore ❯
Customer and TechnicalSupport Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and TechnicalSupport Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a … dynamic and supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and TechnicalSupport Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries … providing accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve processes. More ❯
TechnicalSupport and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge between our clients … and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving … Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise to triage, reproduce, and resolve client-reported defects within SLAs. System Maintenance & Security: Ensure system compliance, manage data migrations, and maintain a secure operating More ❯
a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & TechnicalSupport Supervisor in Bristol! This role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. What … you'll do: Lead, coach, and support the 1st Line TechnicalSupport team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, including triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM systems … effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What you'll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do More ❯
customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a TechnicalSupport team, empowering and enabling them to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role … and in line with the Email, Ticket cases and Telephone call volumes received, ensuring SLAs and KPIs are met Leadership and day to day management of a team of TechnicalSupport Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and … through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer Services strategy Manage and see through to closure all Customer Services related CEO escalations timely and effectively. Knowledge & Skills More ❯
a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a CAD & TechnicalSupport Supervisor in Bristol! This is role is critical in leading our frontline technical team to deliver high-quality, responsive customer service regarding our Siniat product offerings. … What youll do: Lead, coach, and support the 1st Line TechnicalSupport team to deliver a responsive, customer-focused service. Manage the process of handling inbound technical enquiries, to include triaging, escalating, and resolving in line with service level agreements. Oversee project pack reviews and ensure accurate CAD production to support customer specifications. Utilise CRM … systems effectively, track team performance, and implement process improvements. Collaborate cross-functionally with technical and commercial colleagues to promote Etex and Siniat solutions. Measure and report on team activity, manage risks, and ensure continuous improvement in technical service delivery. What youll bring: A passion for delivering excellent service, and experience in inspiring and motivating a team to do More ❯
Maidstone Road, Milton Keynes, Buckinghamshire, England
FRONIUS UK LIMITED
Be part of launching new products and systems. Gain hands-on experience providing technicalsupport and help bring innovative ideas to life! Role This is a dynamic opportunity for someone passionate about hands-on technical work and customer support. In this role, you'll be responsible for the repair and servicing of Fronius welding equipment, including inverters … torches, hose packs, and automated systems. You'll carry out safety and weld tests, perform calibration, and ensure all equipment is operating at peak performance. You'll also provide technicalsupport for new product launches, assist with presales and after-sales support, and respond to technical and welding queries via email and phone. Working closely with … days are the same! Training Health and Safety Training as well as Fire Awareness training. Upon successful completion of the apprenticeship would lead to a role as a Fronius TechnicalSupport Systems Engineer. Apprenticeship Standard Engineering and manufacturing support technician (level 3) Training Provider MILTON KEYNES COLLEGE Working Week Mon-Fri 8:30-17:00. Expected Duration More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupport - SQL, JavaScript & Unix Our client is looking for a TechnicalSupport Engineer with strong experience on Back End technolgies. You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. Inside IR35 Hybrid working 12 months You will … will be joining the team named Platform Technologies. The team is responsible for the platform and data integrity. Key skills & experience A Bachelor's in Computer Science (or related technical degree) or 1+ years of related experience within a technicalsupport environment. An understanding of Object-oriented programming languages like Java. Knowledge of the components in the More ❯
Horley, Surrey, England, United Kingdom Hybrid / WFH Options
YourRecruit
Looking for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations TechnicalSupport Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technicalsupport to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house … technical reports and assist with data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access More ❯
TechnicalSupport Engineer (3rd line Windows O365 Azure) Epsom to £50k Are you a technologist with advanced problem solving and communication skills? You could be progressing your career at an independent Building Society that specialise in savings and mortgages, within a friendly and supportive team environment. As a TechnicalSupport Engineer, you will provide expert support … Friday; there is free parking a 10-minute walk away, bus and train links. About you: You have experience working in a service desk environment in a 3rd line support function, acting as an escalation point You have experience with desktop and server operating systems, Windows, O365 You have a good knowledge of Azure You have a good knowledge … and collaboration skills What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this TechnicalSupport Engineer (3rd line Windows O365 Azure) role. At Client Server we believe in a diverse workplace that More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
IT TechnicalSupport Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT TechnicalSupport Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their engagement with … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … infrastructure's dashboards, applying critical thinking to pre-empt and resolve issues before they impact operations. Diagnose and address software and hardware malfunctions using a systematic approach. Maintain both technical and end-user knowledge bases. Manage IT assets and procure IT peripherals. Collaborate and assist in the rollout of IT projects, both locally and with other teams. Train end More ❯
Electrical Engineer (Off the Tools/TechnicalSupport) £40,000 - £45,000 + 25 Days Holiday + Private Healthcare + Training + Progression Yate, Gloucestershire Are you an Engineer from an electrical background looking for a fully office-based role, where you will receive specialist manufacturer training to lead the technicalsupport and service function in … the UK? In this office-based role you will be handling 4 Service Engineers and dealing with their technical enquiries, sorting and selecting spare parts, along with managing service contracts. You will be given full product training allowing you to become the technical expert in the UK, with the support of the European head office. This company … an Engineer who has electrical knowledge looking for a role which is fully office based that they can truly mould into their own, progressing their career as the leading technical engineer in the country. The Role: Handling 4 Service Engineer and their technical queries over the phone Organising and selecting spare parts for specialist equipment Liaising with Sales More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2nd Line TechnicalSupport Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the role … for you! An opportunity his arisen for a 2nd Line TechnicalSupport Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required of this position … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯
Build specialist technical skills that companies across the UK rely on. You’ll get hands-on training with niche engineering products and develop your expertise to provide specialist desk-based technicalsupport to customers’ field-based engineers. The training is structured and thorough, so within 3 months you will be on course to become the go-to … and colleagues. The Company’s ongoing success and plans for growth mean long-term job security and opportunities to progress your career. You’ll be supported to develop your technical knowledge and take on more responsibility over time. Other advantages include: An annual bonus based on the company's performance 25 days’ holiday plus bank holidays Private Medical Health … Insurance Life Assurance A 5% employer pension contribution Funded social events Cycle to work scheme What you’ll do You’ll provide technical engineering support to customers by phone, helping customers diagnose faults and resolve these, along with providing installation support if needed. You’ll also support internal teams by providing technical advice for quotations More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Level 2 (L2) – TechnicalSupport Engineer – Amazon Connect & Telephony - Outside IR35 6 month contract Role Summary The L2 TechnicalSupport Engineer provides advanced troubleshooting and resolution for Amazon Connect and telephony issues. This role supports configuration, integration, and performance monitoring tasks. Key Responsibilities - Investigate and resolve escalated incidents related to call flows, IVR, agent profiles, and … telephony routing. - Maintain and update configuration settings in Amazon Connect and associated telephony systems. - Support integration with CRM platforms such as Pega and third-party tools. - Monitor system performance and conduct root cause analysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. Required Technical … tasks using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3–5 years of experience in technicalsupport or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced Configuration - AWS Certified Solutions Architect – Associate Working Conditions - Standard business hours More ❯
TechnicalSupport Engineer (Pneumatic Automation) Milton Keynes 35,000 to 45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal TechnicalSupport Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the pneumatic automation technology industry. The Role : Providing technicalsupport to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯
exceptional imaging, reliability, and innovation, our solutions empower operators to detect threats and contraband with confidence and ease. Role Overview We are currently seeking a Director, Global Product and TechnicalSupport to join our team. You will have responsibility for working with engineering, quality, and service to ensure field serviceability of all security product lines. You will establish … s security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point for FSEs, 3rd party service providers and distributors to resolve field issues and act … our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. Oversee field investigations and product reliability programs, analyzing More ❯
Job description Job Position : TechnicalSupport Engineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project TechnicalSupport and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
TechnicalSupport Engineer (Hydraulics/Pneumatics) Milton Keynes 35,000 to 45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking … the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal TechnicalSupport … Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the hydraulics and pneumatics automation industry. The Role : Providing technicalsupport to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products More ❯
Italian and Spanish speaking TechnicalSupport Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile A well-established and award-winning company with international operations. Responsibilities Main duties: Provide first line technicalsupport and diagnose electrical or mechanical faults. The role Provide first line technicalsupport and … react accordingly. Organise visits from specialised field engineers depending on the fault. Order replacement parts and ensure timely delivery. Escalate enquiries when required and complete all necessary documentation. Log support cases and keep the client and system updated on the process. Candidate's Profile Fluent in Italian AND Spanish (written and spoken) - Essential Previous experience in electrical or mechanical More ❯