Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused TechnicalSupport Engineer to join our team in Newcastle. As a TechnicalSupport Engineer, you will play a crucial role in providing top-notch … technicalsupport to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of … networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technicalsupport environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯
the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office … based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. … It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical or More ❯
in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯
TechnicalSupport Engineer Reporting to our head of Customer Support, the TechnicalSupport Engineer will identify, diagnose, and resolve incidents by leveraging excellent and prompt communications with our customers. This role will partner cross-functionally with our internal teams and is a fantastic opportunity to … gain experience at a hyper-growth start-up. Qualifications 5+ years of practical experience in a customer-focused position involving technical knowledge of a company's products and services. Excellent communication skills, both written and verbal. Prior experience in a technicalsupport role communicating with Enterprise customers. … Ability to triage and troubleshoot technical issues. Familiarity with SQL, logging tools (LogRocket, Datadog, etc.), APIs, SSO configuration. Experience with Zendesk and Jira. Preferred: familiarity with the software development lifecycle, git, and PM tools. Bonus: be comfortable in reading Python, Nodejs, Typescript, and React. What You'll Do Work More ❯
Job Summary The TechnicalSupport Manager will support our Web and Mobile Mapping Software for domestic and international customers. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of … the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high degree of autonomy while working with remote teams both internally and directly with customers, and able to troubleshoot technical problems and provide … software solutions, acting as a Subject Matter Expert (SME) for a team of support engineers. Supervisory Responsibilities Will have 3+ direct reports - TechnicalSupport Engineers, Senior Support Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Pioneer Selection
PLC CONTROLS TechnicalSupport Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Company car (when travel is needed) Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue-chip client seeking … a TechnicalSupport Specialist. The role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. The client offers a generous package, unlimited progression opportunities, training, and job stability. Candidates can reside anywhere in the UK but must … a full UK driving license. Flexibility to travel is essential based on business needs. If interested, please apply ASAP. Skills required to be a TechnicalSupport Specialist: Experience with Siemens S7 PLCs. Ability to carry out modifications to PLCs at minimum. Background in any industrial sector. Engineering qualification More ❯
TechnicalSupport Engineer -Electrical, Mechanical & C&I Location - Reading area Package - 35,470 - 49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range … core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a TechnicalSupport Engineer -Electrical, Mechanical & C&I , you will be required to carry out the production of task associated documentation (SSoW) including risk assessments … the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TechnicalSupport Engineer will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks More ❯
TechnicalSupport Engineer -Electrical, Mechanical & C&I Location - Reading area Package - £35,470 - £49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range … core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a TechnicalSupport Engineer -Electrical, Mechanical & C&I , you will be required to carry out the production of task associated documentation (SSoW) including risk assessments … the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TechnicalSupport Engineer will use experience and knowledge to provide technicalsupport to the maintenance teams to enable completion of complex tasks More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
On Target Recruitment
The Company: Technical Sales Support Engineer Market leading manufacturer of automation equipment used in every manufacturing process. Now looking to strengthen the internal technicalsupport team with the recruitment of a high calibre Technical Sales Support Engineer. Innovative company who invest heavily in R … D and offer true career progression. At the forefront of automation solutions. The Role of the Technical Sales Support Engineer: Providing application support on either mechanical or electrical applications. Provide industry leading support to internal and external stakeholders. Working on a project basis you will be … able to prioritise and manage multiple projects. Provide excellent customer service by Email, Teams and occasionally on site with the customers. Benefits of the Technical Sales Support Engineer: Up to £35k-£45k Plus, bonus Mobile Laptop Pension Healthcare The Ideal Person for the Technical Sales SupportMore ❯
by innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a TechnicalSupport Specialist to help us on our journey. About the Role: As a TechnicalSupport Specialist, you’ll be at the … heart of our mission, providing top-tier technical assistance and excellent customer support. This role is perfect for tech enthusiasts who thrive in fast-paced environments and are eager to make a real impact. You’ll not only be solving technical challenges but also shaping the future of … customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technicalsupport via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies of our bespoke omni-channel CRM platform. Stay More ❯
Electrical or Mechanical technicalSupport Engineer Remit Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, HND/HNC qualified (would consider mechanical background with a basic electrical knowledge). You would be responsible … for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained. Principal Tasks • Collaborate with the sales team to identify customer needs and develop technical solutions. • Provide More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: TechnicalSupport Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in … expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a TechnicalSupport Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic … technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. More ❯
TechnicalSupport Analyst Deeside 26,750 + Pension, Bonus and private healthcare A TechnicalSupport Analyst is required for our telecoms client who are based in Deeside. The TechnicalSupport Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent navigating 3rd party web portals and quick to learn technical processes. Site visits to resolve issues when … required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective More ❯
TechnicalSupport Analyst Deeside £26,750 + Pension, Bonus and private healthcare A TechnicalSupport Analyst is required for our telecoms client who are based in Deeside. The TechnicalSupport Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯
TechnicalSupport Analyst Deeside £26,750 + Pension, Bonus and private healthcare A TechnicalSupport Analyst is required for our telecoms client who are based in Deeside. The TechnicalSupport Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯
Job Title: TechnicalSupport Engineer Location: Grangemouth Reporting To: Engineering Manager Job Type: Full-Time, Permanent Job Summary: We are seeking a Technical Engineer to join our team, specialising in the repair and overhaul LNG cryogenic submersible pumps. You will provide technicalsupport, product development … input, and project coordination to ensure the efficient repair of cryogenic pumping systems used in LNG and other cryogenic applications. Key Responsibilities: Provide technicalsupport to clients, sales teams, and field engineers regarding LNG cryogenic pumps. Assist in the design, analysis, and performance evaluation of cryogenic submersible pumps. … Collaborate with engineering teams to develop technical documentation, including manuals, specifications, and test reports. Work with CAD and simulation software to support design improvements and troubleshooting. Support product testing, validation, and commissioning processes. Liaise with suppliers and manufacturers to ensure compliance with industry standards and safety regulations. More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Talent Finder
Hybrid Energy Engineer – TechnicalSupport (Graduate or Experienced) | Leeds | Monday to Friday, 8:30 am - 5:00 pm, mainly office-based with occasional business visits | £28,000 - £45,000, depending on experience (Graduate/Experienced) We are excited to invite applications for an engineer to join a newly … around the globe. Please note- the role necessitates travel to meet with clients, visit other locations within the UK, with also the possibility to support clients worldwide (majority being in the Europe, North America, and Middle East areas) Are you the right person for the job? Degree in Electrical … and Electronic Engineering – Undergraduate/Postgraduate Electrical and electronic engineering background Computing and programming knowledge Technical background on BESS (Battery Energy Storage Systems) and experience with hybrid energy products Proven experience in maintenance or production of hybrid energy systems is viewed favourably 2 years of experience in electrical and More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
Senior TechnicalSupport Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior TechnicalSupport … performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades … contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technicalsupport for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Technical Engineer Masonry Support Systems Job Title: Technical Engineer Masonry Support Systems Job reference Number: 514331-4860-2558 Industry Sector: Masonry Support, Stone Support, Lifting Systems, Fixing Systems, Anchoring Systems, Brickwork Support, Restraint Systems, Precast Concrete, Faade, Glass Facades Fixings, Sub-Contractors, Main … Structural Engineer, Engineering Location: Marlow or surrounding areas Remuneration: £35,000 - £40,000 + bonus Benefits: Full Comprehensive Benefits Package The role of the Technical Engineer Masonry Support Systems will involve: Senior Technical Engineer position dealing with a high quality range masonry support systems Managing projects … from tender through to completion Production of GA layouts and sections, manufacture and setting out drawings Responding to technical enquiries from customers and liaising with suppliers to obtain further technical literature where required Read technical drawings provided by architect, faade and structural engineers drawings, liaising directly with More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Microsoft Corporation
TechnicalSupport Engineering Director - Cybersecurity Lisbon, Portugal Date posted: Mar 07, 2025 Job number: Work site: Up to 100% work from home Travel: 0-25 % Role type: People Manager Profession: TechnicalSupport Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of … and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by … we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. It is a regional focused M2 role with global More ❯
TechnicalSupport and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a TechnicalSupport and Operations Engineer to join the company in Manchester. About the Role: As a TechnicalSupport and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of … our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Accreditation Council for Graduate Medical Education
a place to do their best work. And if that's you we would love to have you join us! Job Description As a TechnicalSupport Engineer you will provide technicalsupport to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing … and debugging systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or hardware, providing support to customer/users where the product is highly technical or sophisticated in nature. In this role … based in UK, you will report into the Senior Supervisor EMEA North, Remote Support. Your Responsibilities: Provide technicalsupport to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Create and publish knowledgebase articles. Provide exceptional customer service from start to More ❯
Technical Implementation & Support Manager Join our clients dynamic team and make a difference! Location - Epping -Office based. Monday - Friday. Salary £50,000 - £55,000 (DOE) Why join our client's team? Be part of a forward-thinking team shaping the future of IT and eDelivery solutions. Gain hands … Are you a tech-savvy professional looking to make a significant impact? Our client is on the hunt for a motivated and detail-oriented Technical Implementation & Support Manager! If you have a passion for technology and a foundation in computer science, this might just be the perfect opportunity … for you. Position Overview: As the Technical Implementation & Support Manager, you will play a pivotal role in leading projects, engaging with customers, and collaborating with the wider team to ensure seamless integration of software and systems. You will be the go-to expert for technicalsupportMore ❯
TechnicalSupport Engineer Biggin Hill Full time, permanent Mon Friday 8.30am 5.30pm Salary: £35,000 - £40,000 25 days holiday (3 must be used at Xmas) Our client is a specialist manufacturer of commercial and industrial burners. They supply complete combustion solutions from existing boilers to designing equipment … to meet new building & industrial powerplant requirements. They currently have a vacancy for a TechnicalSupport Engineer to join their team on a full time permanent basis. Work within the existing Sales Team by being a key point of contact for our customers in USA/UK/…/ROW and provide both pre-and after-sales advice. To liaise with customers on a daily basis and carry out sales quotations and support the Technical Sales Engineering team by helping promote the Limpsfield Burner range. This role would suit an Engineering Graduate with 2 or more More ❯
Technical Customer Support Manager required to join our clients growing team. You will provide leadership and technicalsupport to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer Support Manager key responsibilities include: Lead & Develop: Manage … and coach a team of 6 Customer Support Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact: Play a vital role in … maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelors degree in physical sciences or engineering. At least 5 years of experience in field service or technicalsupportMore ❯
